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Kids club, pool and all the complimentary given such as cake, swan decoration, food massage and photo session. Love it !

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Fantastic family hotel close to beach. Great rooms. Pool huge hit with kids. Gym very good. Food excellent. Lovely staff. Beach walks at sunset memorable. Highly recommend for families or adults, as plenty of quite areas.

Stayed in August 2025

Location not that great!

Great facilities! Fantastic staff!

Stayed in May 2025

Pool, gym, facilities

Beautiful resort with great facilities

Stayed in July 2025

Not much to do in jimbaran and hotel only one restaurant for dinner

The pool and rooms and staff were all excellent. Lots for kids to do. Chocolate fountain big hit. The inflatable climbing thing for kids and animals. Night time show is awesome

Stayed in July 2025

The rabbits need a bit more care and attention. The staff at Aristara were sometimes distracted and service wasn't as prompt/attentive as you would expect. We decided to get the beach shuttle at 9am one day (the beach is actually very close) but the driver was 15 mins late. Didn't see any recycling bins in our room or around the resort. Need kids cutlery and cups (there are kid plates though).

Very clean and modern facilities, enjoyed the food at Aristara (breakfast and other meals). The kids enjoyed chocolate hour in the lobby and seeing the hotel dogs around the resort. It's worth hiring a pool cabana if you are planning to spend a few hours by the pool. Beautifully maintained gardens and we enjoyed the free traditional performance in the outdoor shopping/restaurant area next door. Overall very friendly staff.

Stayed in July 2025

One of the door handles fell off in the room, shower head kept dripping hours after a shower. Mould in the shower

Location and amenities were fantastic

Stayed in July 2025

Food, beverages and spa etc were over priced. Location was a little far from local activities.

Beautiful hotel with fabulous facilities and lovely food. Staff were excellent.

Stayed in June 2025

What is a shame that on the booking page a 2 person room where a child can be added that they don’t tell it beforehand that the extra bed is an extra charge and while checking in, they aren’t sure that there is a bed available. They assume that children under 12 are sleeping in the same bed as the parents.

It was a beautiful hotel. Staff was friendly. Small area with shops and restaurants at the hotel.

Stayed in May 2025

Nil

Relaxing environment

Stayed in May 2025

Taps and showers need repair

Overall, the hotel is great, more geared towards family holidays with children, clean, good choice at breakfast, great idea with the sweet table in the afternoon, nice area

Stayed in April 2025

Certain parts of the rooms do look a bit worn and dated. Room was clean for the most part, but some areas were still a bit dusty.

Staff were excellent. Fantastic facilities. Great pool and gym facilities too. The spa facilities are wonderful too.

Stayed in April 2025

Unfortunately the only thing that let this resort down was the food, It was always cold and very small sizes for the price,just not of quality that you would expect from a five star hotel. Would be good if the gluten free options were actually always available too.

The property is amazing for children! And is well maintained The location is nice and quiet.

Stayed in April 2025

The lobby is quite new and the kids club is big and amazing. Again during the daytime when the sun was shining directly on the pool, it was too warm to use their water park facilities. The afternoon is the best time to have the dip. They offered unlimited drinking water, but they only came in small glass bottles and you have to order constantly. The tricky part is the milk service… you must ask for milk for the coffee to get it free. Otherwise they charged you a lot for a glass milk. The resort has a small mall next to it where you can get good food without paying the hotel price. Happy hour at the lounge was great with many sweet treats.

Stayed in April 2025

Its not in the best location, but we dont mind we barely leave the hotel. And if you're vegan the lunch and dinner menu at the resort are not great at all. Also the menu us expensive for what you get

the hotel is perfect when you have little kids. You get to relax as its quiet enough, and the kids get o have a really good time too. Great kids club, really good buffet breakfast

Stayed in March 2025

Very child friendly hotel. Recommend to family stay

Stayed in March 2025

I thought it was a bit expensive compared to other Hotels in the same area which had the same rating and facilities

Excellent facilities, staff were very friendly and polite, room was a good size with balcony over looking the pool area, restaurant was fantastic, great variety of food for breakfast, great location, close to beach and seafood restaurants. Quiet, bed very comfortable and had everything you will need.

Stayed in February 2025

The staff needed to provide more love, the check in process took 30min to be served and felt rushed that we didn't even know where breakfast was in the morning. More love is required across the board, expected more from 5 star hotel especially that is so isolated.

The hotel has everything to offer especially for children. It's clean , fantastic Kids Club and Pool Bar

Stayed in February 2025

Multiple pools, large rooms, great breakfast

Stayed in January 2025

The breakfast is good except the chaos. Waiting for the table ready and run out of food here and there. Would be more organize during the high season.

The room is spacious and love the swimming pools.

Stayed in January 2025

walked to the beach close to the hotel, not the best beach Bali has to offer.

Breakfast was good, quite a variety including halaal options. The pool and kids activities kept my lil one entertained for hours. The rooms were spacious, modern. Cute little village style shops and eateries outside. We loved chocolate hour at the hotel. Also ate divine sushi at the restaurant in the hotel.

Stayed in December 2024

The location. You are a captured audience. The pool tiles were sharp and cut the kids feet. The staff were not the friendliest. Check in process was long and not structured.

The pool area and the affordable sunbed options

Stayed in December 2024

Breakfast was good, pool area was amazing and food at the swim up bar was good

Stayed in November 2024