8.7

Reviews of Mina Pelasa Hotel 3 stars

Jalan Batu Pageh, 80361 Legian, Indonesia

  • Ulf

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Pool and poolarea was nice .Breakfast good.

  • Chris

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Stunning property with very beautiful pool area The property is close to all amenities beach and the main restaurants, bars and attractions but is far enough away that it creates a very relaxing and peaceful retreat. I as a solo traveller loved the hotel and the location. Some fixtures and fittings slightly dated and the bedside light did not work. The Room was very nice and clean and ice cold air con - breakfast included was also very nice I can’t fault anything

    Nothing

    Property response:

    Hello Chris, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Chris, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us m… Show more

    Mina Pelasa Hotel
    31 August 2025
  • Martyn

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Amazing staff and location.

    Property response:

    Hello Martyn, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Martyn, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us … Show more

    Mina Pelasa Hotel
    31 August 2025
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  • Callie

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Staff were very helpful and friendly, spacious bedroom, breakfast was delicious!

    Nothing to note

    Property response:

    Hello Callie, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Callie, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us … Show more

    Mina Pelasa Hotel
    31 August 2025
  • Jürgen

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    It was a very nice stay at your hotel.i would especially like to highlight the great young staff. They where always very friendly and very helpful. Thank you all very much Room 505😉

    Property response:

    Hello jürgen, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello jürgen, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us … Show more

    Mina Pelasa Hotel
    29 August 2025
  • Whatarau

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
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  • Melissa

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Great location within walking distance to cafes, shops, massage and the beach. The room was perfect with a pool view and spacious bathroom.

    Breakfast was included in room price, however, there was very limited vegan options on the set menu besides toast, fruit and mushrooms.

    Property response:

    Hello Melissa, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the taste of breakfast and noisy from street. Please accept our sincere apologies for any inconvenience caused. Your feedback is extremely important to us as it helps us evaluate and improve our service quality. We have taken immediate corrective measures to address and resolve these issues to prevent similar incidents from occurring in the future.We look forward to welcoming you back in the future, fully committed to providing an even better, more comfortable, and more memorable stay.

    Hello Melissa, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the taste of breakfast and noisy from street. Please accept our sincere apologies for any i… Show more

    Mina Pelasa Hotel
    26 August 2025
  • Lona

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Really good location. Staff were extremely helpful and attentive. Within walking distance of some lovely restaurants.

    Property response:

    Hello Lona, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Lona, Thank you for choosing to stay at Mina Pelasa Hotel &Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us me… Show more

    Mina Pelasa Hotel
    25 August 2025
  • Carolyn

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review
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  • Debgoldy

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The room was great for the price we paid, nice pool area as well. The hotel location was close enough to everything without being too noisy.

    The food at the restaurant wasn’t good, don’t bother getting breakfast included.

    Property response:

    Hello Jane, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the taste of our restaurant. Please accept our sincere apologies for any inconvenience caused. Your feedback is extremely important to us as it helps us evaluate and improve our service quality. We have taken immediate corrective measures to address and resolve these issues to prevent similar incidents from occurring in the future.We look forward to welcoming you back in the future, fully committed to providing an even better, more comfortable, and more memorable stay.

    Hello Jane, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the taste of our restaurant. Please accept our sincere apologies for any inconvenience caused.… Show more

    Mina Pelasa Hotel
    15 August 2025
  • 7.0 Good
    Janet

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Very friendly staff and hotel was nice. Overall my stay was nice thank you

    Water wouldn’t drain away in bathroom #504 . It would have been nice to listen to Balinese music in restaurant as the repeated songs played everyday of a woman singing wasn’t nice to listen to .

    Property response:

    Hello Jane, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the water issue and our music playlist selection being uncomfortable. Please accept our sincere apologies for any inconvenience caused. Your feedback is extremely important to us as it helps us evaluate and improve our service quality. We have taken immediate corrective measures to address and resolve these issues to prevent similar incidents from occurring in the future.We look forward to welcoming you back in the future, fully committed to providing an even better, more comfortable, and more memorable stay.

    Hello Jane, Thank you very much for your valuable feedback. We deeply regret the incidents that occurred during your stay, particularly regarding the water issue and our music playlist selection being uncomfortable. Please accept our sincer… Show more

    Mina Pelasa Hotel
    13 August 2025
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  • Leanne

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Jane

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Very pretty surroundings Rooms very clean Staff were excellent

    Terrible breakfast Very hard beds

    Property response:

    Hello Jane, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of the breakfast and for a bed. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Jane, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of the breakfast and for a bed. Please accept our deepest apologies for an… Show more

    Mina Pelasa Hotel
    9 August 2025
  • Vicki

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
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  • Thu

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • Norris

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Very clean and comfortable lovely staff great pool area. Great coffee. Breakfast marginal.

    We were on an end upstairs room so there was quite a bit of street noise. The fridge kept us awake on and off as sounds like a jet taking off but nothing earplugs couldn’t resolve.

    Property response:

    Hello Norris nz, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of our service or disorganised. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Norris nz, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of our service or disorganised. Please accept our deepest apologies f… Show more

    Mina Pelasa Hotel
    8 August 2025
  • Cl

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Location was good - quiet so good sleep Nice pool altho didnt use much, in the end, but added to nice vibe Lovely staff & good breakfast Easy walk to beach

    Bit disorganised when we arrived, despite emails & one of us already arriving earlier & checking in Quickly resolved extra bed in our room but it really should have been ready on arrival, as we were a whole day late due to flight issues & did inform. It just ate into our time a bit - no biggie but we were really tired after flights

    Property response:

    Hello CL, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of our service or disorganised. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello CL, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding of our service or disorganised. Please accept our deepest apologies for any … Show more

    Mina Pelasa Hotel
    8 August 2025
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  • Alison

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    The staff were exceptional Irman on the desk always there to greet us when we came back to the hotel great value for money

    Nothing

    Property response:

    Hello Alison, Thank you for choosing to stay at Mina Pelasa Hotel & Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Alison, Thank you for choosing to stay at Mina Pelasa Hotel & Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us… Show more

    Mina Pelasa Hotel
    7 August 2025
  • Kellie

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    I love this little place... Not too many people... Close to everything... Gorgeous staff... Nice clean rooms... Yummy breaky... Good value for money...

    This time my room smelt a little (bathroom). I haven't had this issue before at Mina Pelasa though so, it's definitely a one off

    Property response:

    Hello Kellie, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the smelt of your bedroom. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Kellie, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the smelt of your bedroom. Please accept our deepest apologies for any d… Show more

    Mina Pelasa Hotel
    5 August 2025
  • Hikaru

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review

    If you're looking for a quiter relaxing place still with convenience, then this is perfect! Staff were so kind, friendly, had breakfast included every morning (including room service!) Pool was always, relaxing, and staff are always working to maintain the cleanliness of the hotel. Really convenient location to beach, market stalls, food and easy for Grab to locate. Laundry was only 20k/kg (cheaper than other laundromats) so just do your laundry at the hotel!!

    Not much to not like!

    Property response:

    Hello Hikaru, Thank you for choosing to stay at Mina Pelasa Hotel & Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us means a lot. Wishing you a wonderful day ahead! ✨🙏☺️

    Hello Hikaru, Thank you for choosing to stay at Mina Pelasa Hotel & Resto once again, and for sharing your kind review with us. We are truly delighted to welcome you back and are so glad you enjoyed your stay. Your continued trust in us… Show more

    Mina Pelasa Hotel
    5 August 2025
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  • Susan

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Great location. Very comfy bed. Clean and spacious room. Beautiful gardens.

    Pool was a bit shady.

    Property response:

    Hello Susan, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particulary of shady at the pool area. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Susan, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particulary of shady at the pool area. Please accept our deepest apologies for any discomfort th… Show more

    Mina Pelasa Hotel
    5 August 2025
  • Fatin

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Jade

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Excellent hotel, this was my 3rd stay there and will be back Quiet and excellent location. Nice rooms are comfortable and clean, plus excellent value for money. It's not a huge hotel which is preffered to me The staff are incredible, so friendly and welcoming Substantial breakfast Cold air con and great shower pressure Clean pool

    Time to upgrade the TV's

    Property response:

    Hello Jade, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the TV didn't upgrade. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Jade, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the TV didn't upgrade. Please accept our deepest apologies for any dis… Show more

    Mina Pelasa Hotel
    4 August 2025
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  • Anonymous

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    The location was central. Easy walk to restaurants and shopping. Not far from the beach.

    The pathway just passed the reception needs attention.

    Property response:

    Hello Anonim, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the small way near on the receptionist. Please accept our deepest apologies for any discomfort this may have caused. We truly appreciate your input as it serves as important material for our evaluation and improvement. Rest assured, we are taking immediate steps to address and resolve the issue to prevent it from happening again in the future. We hope to have the opportunity to welcome you back soon, and we are committed to ensuring a much better experience on your next visit.

    Hello Anonim, Thank you very much for the valuable feedback you have provided. We sincerely regret that this incident occurred during your stay, particularly regarding the small way near on the receptionist. Please accept our deepest apolog… Show more

    Mina Pelasa Hotel
    4 August 2025
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