تقييمات ميركيور سيربونج ألام سوتيرا 4 نجمة

Dear Mr. Abdulrhman, Warmest greetings from Mercure Serpong Alam Sutera. Thank you for sharing your feedback about your recent stay. I am genuinely sorry to hear that you feel concerned about the handling of your credit card information by our receptionist. At Mercure Serpong Alam Sutera, we are committed to upholding the highest standards of integrity and security. We take the protection of our guests' personal and financial information very seriously. Our team undergoes regular training on GDPR & PCI-DSS, and we have stringent protocols in place to ensure that credit card information is handled securely. Specifically, once payment information is entered into our system, it becomes invisible to all but authorized personnel who have the highest level of access. We understand the importance of safeguarding your personal and financial information, The recording of payment information in our system is a standard procedure required for processing transactions and ensuring a seamless check-in experience. We always aim to handle this information with the utmost care and respect. If you would like to discuss this matter further or if there is anything else we can do to address your concerns, please feel free to reach out to me directly. We value your feedback and look forward to the opportunity to provide you with a more positive experience in the future. Best Regards, Jessica Uekermann General Manager

Dear Mr. Abdulrhman, Warmest greetings from Mercure Serpong Alam Sutera. Thank you for sharing your feedback about your recent stay. I am genuinely sorry to hear that you feel concerned about the handling of your credit card information by … عرض المزيد

Dear Zak lhasan, Thank you very much to share your feedback related your stay with us. we are so happy that your stay was met with your expectation. your review definitely will share to our entire team which I believe it will motivate them to keep up the good work. Our Best Regards, Jessica Uekermann General Manager

Dear Zak lhasan, Thank you very much to share your feedback related your stay with us. we are so happy that your stay was met with your expectation. your review definitely will share to our entire team which I believe it will motivate the… عرض المزيد