Reviews of Masainn Hotel Kuta 3 stars
Poppies Lane I/27, 80361 Kuta, Indonesia

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewMy adult daughter and I enjoyed our time at masa inn. Location is central but quiet. Friendly staff. The friendly bunny rabbits where running supper cute and of no bother, we had a friendly orange cat that we happily invite into our room (we had our door open and invited the cat in) we will be back to stay again
Nothing, there was nothing i didn't like about our stay
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStaff are very friendly and helpful, location very good. Gardens are beautiful
General maintenance to rooms Bathrooms need to be updated they need to be walk in showers and vanity.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewSuch a great location, staff were very friendly & very accommodating
Nothing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewsmell
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery peaceful and beautiful garden with its own resident white rabbit. Large room and bathroom was fine. The hotel is well staffed well organised and helped with transport to airport.
Alot of guests smoking on their balconies. Didn't care for the Ausification of the place, but loved the traditional features.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe staff are so welcoming and helpful. The rooms are a great size. The whole hotel has a great feel about it. Would highly recommend!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location
I don’t like a tub/shower - I find them a little dangerous
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGreat spot
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewIdeal location, very friendly staff, great pool and value for money.
No problems on arrival, no standing around waiting for anything. Great laundry service.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGreat quiet location 5/10 minute walk to the beach shop open 24/7 just opposite Full a/c reasonable price clean safe secure Bar and pool area pleasant Good price bintang Staff very helpful and friendly Right in the heart of poppies lane Great location
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified reviewThe staff was amazing. Friendly and helpful. The pools and outdoor area are lovely and very well taken care of.
The bed wasn`t to my liking, but that`s very subjective. As many reviews suggest, the bathroom is in dire need of a renovation. I think they clean it as much as they can but it just looks dirty with the stains in the bath, toilet, sink. The floor in the bathroom is also atrocious.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified review