Reviews of MAMAKA by Ovolo 5 stars
32 Jalan Pantai Kuta, 80361 Kuta, Indonesia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation and rooftop Small hotel and should not be 5 star !!
don’t go to their restaurant it was terrible, very bad service anytime we went there we disappeared, very late delivery of food , missing orders and food wasn’t good at all even same problem with their daily breakfast !! Instead of buffet they bring you food from menu but waiting time over 1 hr and always something missing..
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewAmazing service and very friendly staff, beach and nightlife is so close I can recommend
Everything was great
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewStaff, location, cleanliness, room all fantastic. Exceptional views overlooking the beach.
Had to remind staff always about our 20% discount on food and drinks.
Hi Leanne, Thank you for your feedback! We’re delighted you loved the staff, rooms, and stunning views. We’ll also work on ensuring discounts are applied smoothly so you won’t need to remind us next time. Hope to welcome you back again soon! Cheers, Joel Bartlett General Manager
Hi Leanne, Thank you for your feedback! We’re delighted you loved the staff, rooms, and stunning views. We’ll also work on ensuring discounts are applied smoothly so you won’t need to remind us next time. Hope to welcome you back again so… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLovely chilled vibe about the whole place..
It’s not for kids, and for those looking for peaceful quiet time, but otherwise it’s great
Hi Giles, Thanks for sharing! Glad you enjoyed the chilled vibe, great note for those traveling with kids or seeking total quiet. Can't wait to welcome you back soon! Cheers, Joel Bartlett General Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI have stayed in 5 Ovolo hotels in total and I don’t know how they do it but the service is always exceptional, would recommend Ovolo
Loved everything
Hi Margaret, Thank you for being such a loyal Ovolo guest! We’re thrilled you always enjoy our service, can’t wait to welcome you again! Cheers, Joel Bartlett General Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff lovely and welcoming, very helpful , food amazing, relaxing atmosphere
Loved everything
Hi Kelly, Thank you for the lovely feedback! We’re so glad you enjoyed the food, atmosphere, and our friendly team. Hope to welcome you back soon! Cheers, Joel Bartlett General Manager
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEverything is amazing, great location with a variety of f&b within and near property, a wide range of facilities many of which are free for hotel guests. Breakfast when booked is also quite filling, I am vegetarian- so had options as well. Rooftop social club is great with music, pool, food .
Nothing.
Hi Misha, Fantastic! Happy to hear you loved the location, facilities, and rooftop vibes, and glad the breakfast had good veggie options too. Can't wait to hangout with you again in rooftop. Cheers, Joel Bartlett General Manager
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewValue for money and location, more than excellent
Hi Любомир, Thank you! We’re so glad you found great value and loved the location, can’t wait to welcome you back! Cheers, Joel Bartlett General Manager
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation and friendly service
Hi Ian, Thanks for highlighting our great location and friendly service! We’re so glad you enjoyed your stay with us. Let us know when you book your next stay! Cheers, Joel Bartlett General Manager
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation, vibes, all the people working there are so kind and helpful. The swagger room is amazing, we can check the waves from our rooms. 2nd stay here and we love it
Hi Alicia, So glad to have you back! Amazing to hear you loved the Swagger room and our team’s vibes again. Let us know when you book your next stay! Cheers, Joel Bartlett General Manager
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe pool and rooftop terrace offer a gorgeous view of the sea and beach, both are also well maintained. Staff is extremely caring and ensured all our needs were met.
Could be very noisy on the terrace near the road.
Hi Karine, Thanks for your feedback! We're glad you enjoyed the views, pool, and caring staff, sorry about the road noise, we’ll keep that in mind. Hope to welcome you back soon! Cheers, Joel Bartlett General Manager
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat restaurant and view from the rooftop.
Hi Denis, Thank you for sharing! We’re so glad you enjoyed the restaurant and those rooftop views, they really are something special. Hope to welcome you back soon! Cheers, Joel Bartlett General Manager
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe rooms were neat and modern, the hotel is right next to the beach and the hotel staff were very friendly and helpful
The menu was a bit limited. I would have like more beef varieties and on the breakfast I would have liked bacon and sausages.
Hi Samuel, Thanks for the feedback! We’re happy you enjoyed the rooms, location, and service. Noted on the menu variety, we’ll keep your suggestions in mind for future improvements. Cheers, Joel Bartlett General Manager
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, roof pool/bar area was spectacular. Staff and facilities were great. Overall great stay and good value for money.
Breakfast was ok but nothing special. There was loud music starting at 7am each morning from somewhere nearby. Even on 5th floor near the back of the hotel it was loud in our room.
Hi Christopher, Thanks for sharing! We’re glad you loved the location, rooftop, and service. Sorry about the noise and breakfast, your feedback helps us improve. We hope to welcome you back again. Cheers, Joel Bartlett General Manager
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe Food, location and the vibes
The music starts at about 7.30am!
Hi McLaren, Thank you for your feedback! We’re glad you enjoyed the food, location, and vibes, and we’ll take note of the early music timing. Let us know when you book your next stay! Cheers, Joel Bartlett General Manager