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Reviews of Kamuela Villa Lagoi Bay Bintan 4 stars

Jln. Gurindam Dua Belas Kav T30-32, Lagoi Bay, Pulau Bintan, 29152 Lagoi, Indonesia

#15 of 19 hotels in Lagoi

Guests' Choice

Review score

Based on 316 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 August 2025

    7.0
    The hotel does need improvement.
    • Leisure trip
    • Family with young children
    • Deluxe Suite Villa
    • Stayed 4 nights
    • Submitted via mobile

    However, it was blend. No salt or little salt, so it was blend. Also, when I requested poached eggs, it was over cooked and came as hard boiled eggs. Not impressed.

    Breakfast came on time. Polite staff.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Stayed 4D3N July 2025
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 3 nights
    • Submitted via mobile

    The mini fridge in our villa was not cold and has a smell and is dirty.

    The location of the villa is good, near to the beach and Plaza Lagoi. Though Plaza Lagoi does not have a lot of options but it has all the basic shops. The Plaza has a few minimarts and 3 or 3 restaurants, 2 massage places and Mustafa is opening in August 2025. If you do not want to travel out of where you are staying, this villa is a great choice to stay at. A good place to relax and have a very chill holiday!

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Worth every penny
    • Leisure trip
    • People with friends
    • Studio Suite Villa Triple
    • Stayed 1 night
    • Submitted via mobile

    So niceeeee

    Stayed in June 2025

  • Reviewed: 16 July 2025

    7.0
    A driver was arranged to bring us around. Rooms were cleaned everyday. One drawback was that the restaurant was closed a
    • Leisure trip
    • Group
    • Studio Suite Villa
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant closure

    Comfortable and clean rooms

    Stayed in June 2025

  • Reviewed: 11 July 2025

    8.0
    For the price we paid, if they had communal TV for the 2 beds and have had the pool lights fix it be worth it.
    • Leisure trip
    • Group
    • Signature Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    There was no communal television. Only in the room. No channels in the room. Only if you log in to your netflix. The pool lights were also spoilt and they could not fix it.

    The location was very near to Plaza Lagoi and Lagoi bay beach. There was also a sports centre nearby where we could rent jetskis.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Wonderful luxury villa with private pool
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 1 night
    • Submitted via mobile

    Some basic crockery / spoon in the kitchenette would be helpful for mixing coffee & cocktails.

    Quiet but on the edge of the fun area around Lagoi Plaza. The luxury villa with private pool was excellent. Breakfast was good.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    Not much choice of food around the hotel.

    The good service of the staff.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    8.0
    Nice relaxing villa resort
    • Leisure trip
    • Family with young children
    • Studio Suite Villa Triple
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast can be improve with more variety and perhaps options to choose the portions/size of food because it isn't enough compare to resort that serves buffet breakfast. Also main pool can be better with some chill relaxing music and the pump to be on throughout the pool opening time. Overall still a nice experience in Kamuela Villa.

    Staff are super friendly and willing to assist. Response are prompt.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was served to room but very average and not that hot

    Bed was very comfortable, good location for beach and shops

    Stayed in June 2025

  • Reviewed: 24 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    Private pool

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    fanatstic
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 4 nights

    nil

    nice staff, inclusive breakfast was good

    Stayed in June 2025

  • Reviewed: 20 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite Villa
    • Stayed 3 nights
    • Submitted via mobile

    The outdoor shower area is dark during the evening & night.

    Having a private pool next to our room with a bathtub is just perfect! Driver Pak Bonsri is such an experienced driver and recommends places and activities that we did not think of. Adding on If there's an indoor playground for the kids, it would be better.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Suite Villa
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Spacious room with pool and comfy bed

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    A Tranquil Villa Escape from Hectic Work with a Private Pool and Spa Indulgence
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 4 nights
    • Submitted via mobile

    While the villa offers a beautiful and relaxing experience, it's important to be mindful of the surroundings. Avoid leaving food or drinks outside the living room, as monkeys may come and take them. Keeping foods and drinks in the refrigerator is the best option. Additionally, keeping the lights off at night when you go to bed is advisable, as they tend to attract bees seeking warmth in early morning. The nearby mall was a bit of a disappointment, with only a handful of shops open for business. Hopefully, the upcoming Mustafa store will bring more vibrancy to the area. A great stay overall, but being aware of these small details can help ensure a more comfortable experience.

    A wonderful villa with its own private pool, offering a truly relaxing retreat. The super king bed and spacious bathroom, complete with a bathtub and outdoor shower, added to the luxurious experience. My wife and I had an incredibly peaceful stay, a perfect escape from our hectic work schedules. To top it off, we indulged in two days of full-body massages and spa treatments, making the getaway even more rejuvenating. Highly recommended for anyone looking for a tranquil and refreshing vacation!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    8.0
    Beautiful, quiet villa well enjoyed to finish off our holidays
    • Leisure trip
    • Family with young children
    • Premier Suite Villa
    • Stayed 2 nights

    No glasses or bottle opener in room although you could get it from reception. Ordered cocktails, and they weren't as you would expect, but that's asia in general.

    Great pool both in villa and main, aircon was good, with big beautiful rooms, bathrooms and general living areas. Amazing location across road from shops, wadongs and beach. Staff were friendly and responsive and shuttle was great.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    There is no in-house restaurant—everything is provided through room service. We tried a few different dishes; however, I would recommend sticking to the local Indonesian cuisine, as their Western dishes fell short in quality. We had a candlelight dinner for my partner’s birthday, which unfortunately was quite disappointing. She ordered a rare sirloin steak, but it was tough and difficult to eat—she even had to use her hands. The mashed potatoes on the side were unpleasant in taste. I had the chicken, which tasted like it was cooked in reused oil. The cakes served were also dry. Thankfully, we were given a 50% discount for the experience. Additionally, the private pool had debris in it and a dead centipede, and we had to call staff to have it cleaned.

    My partner and I loved the ambience and the location—close to the beach and Plaza Lagoi. A few stores were open, and we had a great lunch and dinner there. There’s also a convenient mini mart nearby. The staff were friendly, knowledgeable, and quick to respond to any inquiries.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 1 night
    • Submitted via mobile

    The air con is not really strong. The TV doesn’t seem to be working well.

    The private pool!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Very relaxing and the staff and food very good
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 9 nights
    • Submitted via mobile

    Chairs lounge chairs and sofa were hard and uncomfortable

    Loved the private pool. Breakfast good and staff fantastic

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Excellent recharge over the weekend
    • Leisure trip
    • Couple
    • Studio Suite Villa
    • Stayed 3 nights

    We did not end up using the pool, as the water was still, and it there ended up being many dead insects in it. However, I did not request for the room to be made up (despite being asked) and I am not sure if the pool may have been cleaned if such a request was made. Shampoo is not the best and it was very difficult to open the toothpaste.

    Service was exceptional. Breakfast being included was great. The villas were spacious and comfortable. The entire villa was well connected, between the room, bathroom, pool and patio. The walk into the villa was pretty.

    Stayed in May 2025

  • Reviewed: 20 April 2025

    8.0
    Can have a try here for your staycation
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    Aircon no enough cool

    Chill and relax .Nice service and faster reply thru WhatsApp .

    Stayed in April 2025

  • Reviewed: 25 March 2025

    8.0
    Relaxed at Kamuela
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    Not enough shops around the area for afternoon snacks and dinner at night. There are 2 restaurants and a beach bar but all serve almost the same dishes. Tasty and okay if your staying for 2 nights. You would not have much more variety of food if you stayed longer. Prices across most of the shops are a bit more pricey when compared to Batam and Bali.

    The Location was nice, a very short stroll down to the beach. The Villa was spacious and clean but the shower area needed a bit more lighting for the nights. The doors to the bathroom area needs to have a lock installed for locking the doors from inside the bedroom. This will help secure the Bedroom better at night. Hotel staff were wonderful. Overall it was an enjoyable stay.

    Stayed in March 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 1 night
    • Submitted via mobile

    Lagoi is still not fully developed. Facilities in the area are sparse

    A hidden luxury near the beach

    Stayed in March 2025

  • Reviewed: 1 March 2025

    8.0
    Value for money and comfortable, but not the best maintained
    • Leisure trip
    • Couple
    • Deluxe Suite Villa
    • Stayed 2 nights
    • Submitted via mobile

    The aircon in one of the rooms was not working properly. It even leaked sometimes. The pool has some algae init too, not horrible, but could use a cleaning.

    It was quiet and a great value for money.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    8.0
    Do not mind going again
    • Leisure trip
    • Family with young children
    • Deluxe Suite Villa
    • Stayed 3 nights
    • Submitted via mobile

    Can't eat in the open long due to possibility of monkeys coming in to steal food Cannot leave the lights on at night because the next day, there were many insects in the sink.

    Spacious. Friendly airport transfer staff and reception. Quiet and private.

    Stayed in December 2024

Showing 1 – 25

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