Opiniones del Labak River Hotel by EPS 4 estrellas

Dear Catalina, Thank you very much for taking the time to share your feedback. We truly appreciate your kind words about our pool, internet connection, friendly staff, and comfortable beds. It's wonderful to know that you enjoyed the hospitality and simple yet tasty breakfast. We are, however, deeply sorry to hear about the issues you encountered during your stay, especially concerning the bathroom smell, room moisture, and lack of kitchen utensils. Please accept our sincere apologies for the discomfort this caused. Your feedback is extremely valuable, and we have already shared your comments with our housekeeping and maintenance teams for immediate action to ensure this does not happen again. We understand how important a fresh, clean, and fully equipped environment is, and we're truly sorry that we fell short during your visit. As for the location, while our property is nestled in a tranquil area for relaxation, we always try to assist our guests with transportation and local directions whenever needed. We hope to have another opportunity to welcome you back and offer you a much more enjoyable and seamless experience in the future. Warm regards, Labak River Hotel

Dear Catalina, Thank you very much for taking the time to share your feedback. We truly appreciate your kind words about our pool, internet connection, friendly staff, and comfortable beds. It's wonderful to know that you enjoyed the h… Mostrar más

Dear Mr/s. Maria Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. First of all, thank you for choosing us for your accommodation in Bali. And thank you so much for taking your valuable time to write positive feedback for us. We are so glad that you are feel satisfied to stay with us. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We look forward to welcoming your stay with us again in the near future. Thank you and have a wonderful day ahead. Best regards, Labak River Hotel by EPS Corporate Management Team

Dear Mr/s. Maria Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. First of all, thank you for choosing us for your accommodation in Bali. And thank you so much for taking your valuable… Mostrar más

Dear Mr/s. Morar Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. but we do apologize to hear there were some issues. and for the rest please be assured we have addressed this with the team to ensure we improve on this. Because coexistence with nature makes it difficult for us to anticipate existing insects. We will call insect control so this doesn't happen again. Our mattress is like that, and we have set it up for a double bed. For linen, we will discuss with the laundry to be better at washing our linen. Here we really regret your response about not recommending our place, we feel it is unfair and damages our reputation. We are also still in the stage of improving so that our place can be even better. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a new memorable experience. Thank you and have a great day ahead. Best regards, Labak River Hotel by EPS Corporate Management Team

Dear Mr/s. Morar Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feed… Mostrar más

Dear Mr/s. Gaizka Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us. but we do apologize to hear there were some issues. and for the rest please be assured we have addressed this with the team to ensure we improve on this. Our place is not old and neglected. We have done renovations and renewals at our place. Due to the effects of the Corona virus at that time we had to close our hotel. And it has been reopened by carrying out renovations and updates in stages. Because if we do all that it will have an impact on disturbing our other guests. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a new memorable experience. Thank you and have a great day ahead. Best regards, Labak River Hotel by EPS Corporate Management Team

Dear Mr/s. Gaizka Warmest greetings from Labak River Hotel by EPS, The Charming and Peacefully Hotel in Ubud - Bali. Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your fee… Mostrar más