Reviews of Gaing Mas Jimbaran Villas by Gaing Mas Group 3 stars
Jalan Tegal Mas no 8 , 80361 Jimbaran, Indonesia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSo friendly, clean and welcoming
Nothing 😊 I did lose my engagement ring but wasn’t there fault of course
Dear Guest, Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to know that you found our villa friendly, clean, and welcoming. Regarding your engagement ring, please allow us to express our sincere regret. Our team has carefully searched the area; however, we were unfortunately unable to locate it. We truly appreciate your understanding and look forward to welcoming you again in the future. Warm regards, Gaing Mas Jimbaran Villas
Dear Guest, Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to know that you found our villa friendly, clean, and welcoming. Regarding your engagement ring, please allow us to express ou… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe villa was lovely with good amenities and facilities. The rooms were well kept with fresh sheets every 2nd day. The breakfast was always good as were the dinners at the restaurant. All of the staff were excellent and so caring, we were treated more like friends than just guests. Nothing was too hard for the staff, they would always ask if we were in need of anything. We will be back again. A special shout out to Harry and Rani who were wonderful to Sue and I. Plus all of the other staff and room service.
You definitely need your own transport if you stay there. Although you are well back from the bypass the traffic does not make it safe to walk across the road. You need a taxi or a scooter to get anywhere around Jimbaran from the location. As for the villa, just be careful standing in the bath when showering it can be a bit slippery.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewDear Guest , Thank you very much for your valuable feedback. We truly appreciate your stay with us and sincerely hope to have the opportunity to welcome you back to Gaing Mas Jimbaran Villas in the near future. Best Regards Gaing Mas Jimbaran Villas Team
Dear Guest , Thank you very much for your valuable feedback. We truly appreciate your stay with us and sincerely hope to have the opportunity to welcome you back to Gaing Mas Jimbaran Villas in the near future. Best Regards Gaing Mas Jimb… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBig clean rooms, comfy beds, hot showers/bath, clean pool, amazing staff. 10/10 will be staying here again.
They charge 250k for an airport shuttle, but a grab is around 50k.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe stay was very clean and good. Exactly like the pictures
Cannot bring outside food from online order to your stay because they have an in house restaurant. You can get food from hotel yourself though and eat. No cutleries in kitchen though. Also good places to eat are little far away
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewWe booked the 1 bedroom villa and it was spectacular! The pool and jacuzzi were clean and lovely. Beds are soft and comfy. Big thank you to Mega at the front desk for taking such good care of us!
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewWhat a great central hotel! About 10 minutes from the airport, 30 minutes to Sanur harbor (to Nusa Penida) and 1.5 hour to Padang Bai harbor (to Gili/Lombok). The staff are so friendly and helpful. The beds are super comfy. The pool is lovely. Room was spacious and clean. We booked a lagoon room and felt it was an exceptional value for the price. They store your luggage which was really convenient for weekend trips to Lombok, Nusa Penida, and Gili islands.
Only downside is the restaurant, which you will see in a lot of reviews. They don’t allow outside food delivery, and the restaurant has a limited menu that isn’t that great. Just plan ahead for this and get food on your way to the hotel or if you are out and about. The breakfast that’s included wasn’t the best breakfast we had, but also not the worst. At least it is substantial. For us, how great the rest of the hotel was overshadowed the minor inconvenience of the restaurant.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewhad a room with private pool and whirlpool, which was super nice modern and clean
the breakfast is in comparison to bali standards really bad and expensive. Also the restaurant itself. And they don’t allow food orders from grab or gojek which is just rude. Should make their food better instead of banning all others.
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewPeaceful clean and quiet
Na
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewQuiet, clean room. Big room for two. Comfy bed.
Bath tub was not so clean. Run out of hot water.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewthe fan speed slow, door lock cannot function well and aircond not well maintenance overall facilities are old and not function well
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewI stayed at this hotel for a couple of days, and it was a deeply disappointing experience. Their strict no-cancellation policy trapped me into keeping the booking despite my concerns, which felt unfair and inflexible. The restriction on ordering outside food until 9 PM was absurd—apparently, they want you to rely solely on their overpriced restaurant for most of the day. The room policy is equally frustrating, limiting occupancy to just two adults, making it impractical for anyone needing a bit more flexibility. On a positive note, the room service was decent—prompt and polite, which was a small relief. But that’s where the good ends. The mini bar looked like it hadn’t been updated in decades, outdated items that no one would want. The toiletries provided were cheap, flimsy, and barely usable.
Dear Our Beloved Guest , Good Morning , Thank you for you feedback We apologize for the inconvenience during your stay at our villa, based on some of the things you stated above we would like to clarify the following: 1. the cancellation policy stated on your booking is that it cannot be canceled after the check in process is carried out, and if there is no emergency, 2. and regarding food ordering we would like to clarify that you can order food from outside, but cannot use online ordering services, you can bring food from outside (in accordance with the policies contained in our villa). 3. and regarding the number of guests who can stay at our villa is stated in your booking details and before you make a booking, namely 2 people per room. if there are additional guests, additional fees will be charged according to existing policies. Thank you for your kindly attention and cooperation, if you need futher assist, please do not hesitate to contact us anytme Best Regards Gaing Mas Jimbaran Villas
Dear Our Beloved Guest , Good Morning , Thank you for you feedback We apologize for the inconvenience during your stay at our villa, based on some of the things you stated above we would like to clarify the following: 1. the cancellati… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewWas all round , really nice . Lovely villa , clean and tidy . Amazing staff . Amd decent food .
Dear Our Beloved Guest, Thank You for your feedback, We look forward to welcoming you at our villa in the futher chance Thank you , Best Regards , Gaing Mas Jimbaran Villas
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewUsual rooms or villas were very old property, seems like not well maintained / cleaned. Photos of the listing were not near a true representation of current reality. We wanted to leave the next day then they offered a fairly new built villa which was ok so we stayed. Only good experience was with staff, ladies at the reception were so nice 🙂
Dear Our Beloved Guest, Thank You for your feedback, We hereby apologize for your inconvenience during your stay at our villa, and following up on the feedback you sent, we would like to clarify and inform you that we always regularly carry out villa maintenance, and we are also very concerned about cleanliness. we are very grateful for the feedback you provided, and we always strive to make improvements for the comfort of our guests. we look forward to welcoming you back to our villa on another occasion. Thank You, Best Regards Gaing Mas Jimbaran Villa
Dear Our Beloved Guest, Thank You for your feedback, We hereby apologize for your inconvenience during your stay at our villa, and following up on the feedback you sent, we would like to clarify and inform you that we always regularly c… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe Villa was spacious but I think cleanliness can be improved!
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewLocation and price