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  5. Reviews of Kupu Kupu Jimbaran Beach Hotel & Spa by L’Occitane

Reviews of Kupu Kupu Jimbaran Beach Hotel & Spa by L’Occitane 4 stars

Jl. Bukit Permai, Banjar Pesalakan, Bali, 80364 Jimbaran, Indonesia

#29 of 66 hotels in Jimbaran

Guests' Choice

Review score

Based on 74 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 21 August 2025

    7.0
    It was adequate for one night
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was dark. There was not a lot of natural sunlight. The hotel was far away from the quiet beach however it was easy to take an Uber.

    We stayed one night. The room was spacious, and the bed was comfortable. The breakfast buffet was good lots of choices.

    Stayed in July 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Rooms were huge and the 2 rooms we had were right in front of pool. Also, dining room was easy access from the rooms. I believe the hotel was once a 5star but needs to be upgraded a little to make it 5star again but apart from that we enjoyed our stay and staff are excellent.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    9.0
    Incredible hotel and spa in the heart of Jimbaran
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights

    The dark wood in the rooms, but that's just a personal preference.

    We LOVED our stay at Kupu Kupu! The hotel is gorgeous and our rooftop villa was right outside the main pool, which our kids utilised a lot. Breakfast is fantastic with many options and both the Tandoor and Italian restaurants downstairs are top-notch. We did not expect the free golf buggy shuttle service to the beach, that was a lovely surprise, as well as the free transfer to the airport. Highlight was definitely the Bamboo Spa by L’Occitane, absolutely stunning and I had a beautiful foot massage and facial, highly recommend! All the staff are amazing, we would definitely visit again :)

    Stayed in July 2025

  • Reviewed: 10 May 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Can not fault this hotel. Amazing staff, superb - you name it!!!! My Mum has to stayed at the hotel for a day whilst myself and my children went to Nusa Penida island for a day. The staff were so very kind and looked after my Mum very well. I'm so grateful for their hospitality. The location is great as it is just around the corner from our favourite Jimbaran seafood! Breakfast was good too, plenty of choices.

    Stayed in February 2025

  • Reviewed: 8 May 2025

    8.0
    A lovely short stay with a delicious breakfast
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice big rooms with a lot of space. Friendly staff

    Stayed in May 2025

  • Reviewed: 12 April 2025

    9.0
    Spacious Rooms, Amazing Staff, and a Slice of Bali Bliss
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Kupu Kupu Jimbaran was an absolute delight! The room was spacious, beautifully designed, and had such an authentic Balinese feel—it felt like stepping into a little oasis. The staff were wonderful—genuinely warm, attentive, and always happy to help. The infinity pool? Stunning. I could’ve floated there all day pretending I had no emails to return. Only one tiny surprise: no toilet spray! For a place that nails every other detail so well, I half expected a gold-plated one! Still, a fantastic stay and I’d return in a heartbeat.

    Stayed in April 2025

  • Reviewed: 28 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    We loved our room, very spacious, clean and lovely lighting. Staff were all very kind and helpful. Breakfast was simple and a great set up for getting you out to explore. We enjoyed the buggy service down to beach restaurants each night.

    Stayed in March 2025

  • Reviewed: 4 February 2025

    8.0
    Great convenient location for those who want to be close to airport and good restaurants
    • Leisure trip
    • Family with young children
    • Duplex Rooftop Villa
    • Stayed 1 night
    • Submitted via mobile

    We had a really good discounted price, I wouldn’t have stayed if we paid full price and I don’t think the property is worth full price rates (at the time we booked).

    Great location for an overnight stopover, close to the airport

    Stayed in January 2025

  • Reviewed: 23 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two Bedroom Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Restaurants are ok but they might be with some more personalized flavour to be in line with the hotel category.

    Very nice and large family rooms, in typical Balinese style. Staff very cooperative to manage our late evening departure. Very nice, but expensive for Bali standards, spa.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    9.0
    Beautiful hotel in Jimbaran area
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    All was very comfortable and we enjoyed everything in the hotel.

    The hotel is very nice - room was comfortable and big, decorated in traditional style, stuff is great, kind and polite. All were clean, breakfasts were tasty and had choices. Unfortunately we didn’t like Jimbaran beach, but the beach club is good.

    Stayed in December 2024

  • Reviewed: 7 October 2024

    7.0
    Relaxing few beach days
    • Leisure trip
    • Couple
    • Duplex Rooftop Villa
    • Stayed 2 nights
    • Submitted via mobile

    Needs some general maintenance and cleaning, nothing too difficult just a bit of TLC

    Spacious room (with we had a rooftop villa) and beach club area at the local beach. This was a real plus, with loungers and direct access to the beach and seafood restaurants. Very close to the airport so would be an ideal spot to start or end a holiday

    Stayed in October 2024

  • Reviewed: 23 September 2024

    9.0
    Very nice staff
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights

    distance from the beach

    Staff and room

    Stayed in September 2024

  • Reviewed: 16 July 2024

    8.0
    Beautiful room lovely pool in a good location near Jimbaran bay.
    • Leisure trip
    • Couple
    • Duplex Rooftop Villa
    • Stayed 1 night
    • Submitted via mobile

    Beautiful room lovely pool in a good location near Jimbaran bay.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    9.0
    Very comfortable and enjoyable.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom area could be a little cleaner

    Location was great. Staff was very kind especially Yoga Aditya.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    Great staff, good meals and close location near the beach.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    AC stopped working in the middle of the night.

    Staff were incredibly attentive. Our room was upgraded and decorated for our honeymoon. We had breakfast at the beach one day and at the hotel another, both were good. Beach was good and it was nice having quick transport there. We walked a couple times and it is very close. We also ate at the restaurant for dinner which was great. Room was nice and very clean.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    An older hotel which could use a little renovation to make it alive again.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    The room in our first night was a little "too dark" and the aircon was not working well on our first night. Some of the rooms looks deserted or maybe under renovation, but they look unused for a long time. Maybe they ought to cover the renovation work or cover/clean the unused room and make it more pleasing to the eyes from the outside.

    The Spa was heavenly.. It was a great experience for us. The location is also not far from the beach and easily reachable by the golf buggy provided by the hotel. The beach club is quiet when we visited for breakfast. The aircon was not working well in our first night but they offered to upgrade our room on our second night, which was very pleasant. The Indian food restaurant was also great.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Lovely for a few days relaxing break with lovely rooms and staff
    • Leisure trip
    • Family with young children
    • Two Bedroom Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Beach club needs some love and the beach in front of it could do with a clean up. It is a slightly odd location on a very busy road but overall this didn’t matter.

    Beautiful decor and big family rooms. Nice breakfast and super friendly staff. Buggy to the beach was a great touch as walking would have been less enjoyable. Spa facilities were lovely as was roof top pool for a peaceful swim

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Rooftop Villa with Seafood Dinner on the beach
    • Stayed 5 nights
    • Submitted via mobile

    Rooms are spacious but with highly polished stairs to upstairs bedroom making going downstairs to the bathroom at night hazardous, there should be an upstairs bathroom for the high price charged. Not recommended for elderly guests or families with young children. Overpriced.

    Spacious rooms and friendly staff good location

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    Convenient location, comfortable accommodation, and excellent amenities
    • Leisure trip
    • Solo traveller
    • Duplex Rooftop Villa
    • Stayed 2 nights

    The air-conditioner on the first level of the room wasn't working - when the technical seemed to fix it, it only worked for a few hours until it went out again. It did get quite hot in the room and the other air-cond wasn't powerful enough. The other bad side is there were works on the floor where the spa is located, it was quite gloomy when accessing the spa via the lift.

    For a 2-day stay it was exactly what I was looking for, perfect location with small shops and supermarket nearby. Easy to eat outside, there are a few restaurants nearby. Beach is not far. The duplex room was very comfortable and perfect for a romantic getaway. Big pool, water was perfect. Bed was very comfy, all amenities were available for a 5* hotel.

    Stayed in February 2024

  • Reviewed: 16 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Dirty bed linen. It looks like someone was sleeping in it...

    Spacious room, amenities, swimming pool, delicious breakfast

    Stayed in November 2023

  • Reviewed: 10 November 2023

    7.0
    Not worth 5 stars.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    The swimming pools were disappointing. In the garden there are two small swimming pools, one without beds and the other one has a few beds without any shade so it’s not inviting. On the 3rd floor there is a swimming pool as well but it’s surrounded by rooms and there are, for instance, no plants. There is no pool service so you can’t order drinks or food at the pool. There is no room service. You can go downstairs and order food at the restaurant but there is no phone in the room to order. The breakfast is OK but I would expect better from a 5 star hotel.

    The rooms were big with a nice bed and bathroom.

    Stayed in November 2023

  • Reviewed: 30 August 2023

    8.0
    Nice hotel, impressive rooms, some things to be improved at a 5-star hotel, like breakfast
    • Leisure trip
    • Couple
    • Duplex Rooftop Villa
    • Stayed 2 nights

    Terrible breakfast for 5-star hotel, small details to be improved

    Friendly staff, beautiful room, super nice hotel in general.

    Stayed in August 2023

  • Reviewed: 15 July 2023

    9.0
    Chilled out glamour.
    • Leisure trip
    • Couple
    • Royal Villa
    • Stayed 1 night
    • Submitted via mobile

    Spa exceptionally expensive

    Oasis of calm. Stay in the Royal villa you won’t be disappointed Great clean breakfast too.

    Stayed in July 2023

  • Reviewed: 24 December 2022

    8.0
    pleasant stay
    • Leisure trip
    • Solo traveller
    • Duplex Rooftop Villa
    • Stayed 1 night

    Staff and location

    Stayed in December 2022

Showing 1 – 25

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