Reviews of The Kubu Hotel 3 stars
Jalan Poppies 1, Gang Sorga, 80361 Kuta, Indonesia
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Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewNothing
Nothing very dirty
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe location was great and the locals. Staff ok and nice
The bathroom door didn't lock or close we had to use bottled waters! To shut it. The water was extremely smelly. The toilet and sink were mouldy.
Dear Jyde, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, The Kubu Hotel
Dear Jyde, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.… Show more
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewNo chairs in room nor in the balcony
Dear Mohammad, Thank you for your kind comments. I will appreciate and want to apologize for the problems that you encountered during your last stay. I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another opportunity to serve you. Best Regards, The Kubu Hotel
Dear Mohammad, Thank you for your kind comments. I will appreciate and want to apologize for the problems that you encountered during your last stay. I will be looking into each point that you have made. If it is convenient, I would like to… Show more
Reviewed: 30 March 2024 · Stayed in March 2024
Verified reviewReviewed: 29 March 2024 · Stayed in February 2024
Verified reviewReviewed: 6 March 2024 · Stayed in March 2024
Verified reviewGood room, but needs a paint to make it look better. Good location. Comfortable bed. Nice space with a swimming pool. The staff was nice.
The bathroom needs to be improved, it looks dirty the way it is. Also some deep clean should be good.
Dear Joana Thank you for your kind comments. I will appreciate it and want to apologize for the problems that you encountered during your last stay. I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another opportunity to serve you. Best Regards, The Kubu Hotel
Dear Joana Thank you for your kind comments. I will appreciate it and want to apologize for the problems that you encountered during your last stay. I will be looking into each point that you have made. If it is convenient, I would like to … Show more
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 16 January 2024 · Stayed in January 2024
Verified reviewLocation good
Very hot No aircond
Dear Johnson, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, The Kubu Hotel
Dear Johnson, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have ma… Show more