Opiniones del Kubu Sari Ubud

Dear Estefania Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and deeply regret the inconvenience you encountered during your stay. Cleanliness, comfort, and proper maintenance are top priorities for us, and it is disappointing to know that we fell short in delivering the standard we strive for. We sincerely apologize for the condition of the room and the issues you described, including the flooding and lack of amenities. Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate follow-up and corrective action. Regarding your refund request, we regret that the situation was not handled to your satisfaction. We will review this matter internally to ensure better communication and solutions for our future guests. We truly value your feedback, as it helps us to improve our services. We hope you will consider giving us another opportunity in the future to provide you with a much better experience. Warm regards, Kubu Sari Team

Dear Estefania Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience and deeply regret the inconvenience you encountered during your stay. Cleanliness, comfort, and proper maintenance … Mostrar más

Dear Romina Thank you for sharing your feedback with us. We are glad to know that you enjoyed the cleanliness of our property, the peaceful location among the rice fields, and the garden with a shared kitchen. We truly appreciate your constructive comments regarding the shared kitchen and the bathroom design. Your feedback is very valuable for us, and we will review these areas carefully to improve the comfort and overall experience of our guests. We hope to have the opportunity to welcome you again in the future and provide you with an even better stay. Warm regards, Kubu Sari Team

Dear Romina Thank you for sharing your feedback with us. We are glad to know that you enjoyed the cleanliness of our property, the peaceful location among the rice fields, and the garden with a shared kitchen. We truly appreciate your cons… Mostrar más

Dear Olena Thank you for sharing your feedback. We are glad to hear that you enjoyed our pool and gym facilities. However, we sincerely apologize for the cleanliness issues you encountered in the kitchen and bathroom. Your comments are very important to us, and we will take immediate steps to ensure that our housekeeping standards are consistently maintained. We hope to have the opportunity to welcome you back and provide a much-improved experience. Warm regards, Kubu Sari Ubud Team

Dear Olena Thank you for sharing your feedback. We are glad to hear that you enjoyed our pool and gym facilities. However, we sincerely apologize for the cleanliness issues you encountered in the kitchen and bathroom. Your comments are very… Mostrar más

Dear Karina Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed the comfort of your room and the views of our rice plantations. We sincerely apologize for any inconvenience caused by the condition of the bathroom and the overall cleanliness. Your comments are very valuable, and we will review our facilities and housekeeping standards to ensure improvements. We truly appreciate your honest feedback and hope to have the opportunity to welcome you again, providing a better experience that matches your expectations. Warm regards, Kubu Sari Ubud

Dear Karina Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed the comfort of your room and the views of our rice plantations. We sincerely apologize for any inconvenience caused by the con… Mostrar más