Reviews of Kelapa Retreat & Spa 5 stars

The environment is extremely well-maintained and looks amazing. The atmosphere is cosy and calm. The swimming pools were amazing. The property is close to the beach, where they give softboards for free to enjoy the waves. The restaurant offered exquisite local cuisine and good Western options. The staff is extremely polite and helpful. All in all, everything is up to expectations at this price point and it is definitely one of the best properties in Bali.

I would enjoy more free activities, e.g. free available surfboards.

We had a wonderful stay thanks to the incredibly friendly and helpful staff. They went above and beyond to make us feel welcome and even prepared breakfast boxes for our very early departure, which we truly appreciated. Excellent service and warm hospitality throughout our visit!

We had a wonderful stay and were truly impressed by the friendly and helpful staff. They went out of their way to make us feel welcome and even prepared breakfast boxes for our very early departure, which was such a thoughtful touch. What we loved most: the single restaurant offered excellent food with great variety, the massage and preparation at the villa were exceptional, and the villa itself had generous space that made our stay so comfortable. The beach was stunning, with beautiful waves and unforgettable sunsets that made each evening special. Overall, a perfect mix of warm hospitality, comfort, and natural beauty. Highly recommended!

It gives the purest authentic Bali vibe. Great activities in the resort. Very helpful and hospitable staff. Accommodating to everyone’s needs.

Really far away from Kuta and Ubud (3-4hrs just driving one way). Balinese food is experimental for Western taste Mosquitoes (but Resort tried their best to help us not get bitten)

Beautiful, private piece of paradise. The staff were adorable & attentive to our every need. The property is is divine. So quiet and serene. The daily activities were a great idea too

Nothing.

Beautiful Resort in a quiet part of Bali. Limited number of Villas. Heaps of room for everyone. The staff were friendly and attentive. They were fantastic.

No real options to eat elsewhere so you have to pretty much eat at the same restaurant 3 times a day. The food was very good though.

The staff were attentive always willing to help. The facilities are first class, the ambience is all you could wish for. Definitely at one with nature. The ultimate getaway to get away from it all and just relax. You forget about the pressures of the outside world and just enjoy.

For us as a couple there was nothing not to like. We really appreciated Kelapa and what it had to offer.

all top class, staff very friendly and accomodating

Personal touches and individual attention

- Location was excellent with a beach right at your doorstep. Although its hard to swim cause of currents. - Staff were super helpful and super nice. Really A+++ - Room was very nice. The one we stayed was excellent as it was the corner private villa with a pool. Really nice and has some level of privacy compared to the rest. - Bed was excellent and was super comfortable. - Room space was excellent. Very big and was very nice to have so much space. - private pool was great and nice depth to swim a few strokes. Really great stay. - the pictures from the property is real and very true to what we had when we stayed there. Really enjoyed our stay and would definitely come back. The place is really peaceful and an excellent place to just relax and take it easy.

- food could be btr. It would have been great if they had more local choices and it was more authentic to the local cuisine. - would be good if they presented the food btr and have proper bain-marie for guest to take the food and to keep it from having insects have a go at it. - easier way to travel to the town. rental bikes would have been great. Not always we wanted to have a driver send us.

This is definitely one of the best resorts I’ve ever been to. From the design, service, and food – everything is at the highest level. Perfect for someone who wants to stay in peace and connect with nature. The massages at the spa are also top-notch and, importantly, diverse. All in all, a wonderful resort

What I didn’t like, and what is indeed a big problem (though it’s not the resort’s fault), is that for a distance of just 80 km from the airport, it takes at least 3.5 hours to get there. On our way back, due to roadworks, the trip took almost 6 hours. I think a resort of this quality should offer helicopter transport as part of its services – it would definitely attract many more guests. The second issue is that there’s nothing outside the resort. If you want to visit any decent beach clubs or restaurants, you’ll need at least 2.5 hours of driving again. But, as I said, this is not the resort’s fault

Kelapa Retreat & Spa is pure serenity. Tucked away from the crowds, this boutique resort offers stunning beachfront views, spacious villas, and the kind of peace that’s hard to find elsewhere. The staff are warm and attentive, the food is ok, and the spa is a true sanctuary. Perfect for those seeking privacy, nature, and total relaxation.

Food quality can be improved

Kelapa Retreat & Spa is a beautifully maintained and tranquil resort, designed with great attention to detail. It’s the ideal place to unwind and relax. We stayed in the Residence Villa, which was exceptionally spacious, spotlessly clean, and featured a large private pool – absolutely perfect for families. The staff were incredibly friendly, attentive, and always willing to help. Breakfast was excellent, and the restaurant offers breathtaking views of the ocean – a truly memorable setting for any meal. We also appreciated the wide range of available activities, many of which were complimentary. Overall, a truly wonderful experience – we would love to come back!

Kelapa offers a super remote, peaceful locations with beautiful gardens and a feeling of privacy while being immersed in nature. The villas are spacious and comfortable, and the beach is relatively clean and empty. I enjoyed long walks there as well as through the on-site gardens. Their coconuts and turmeric are grown on-site and were lovely.

I was incentivized to write a review before I checked out, which I did, in exchange for a free massage. Unfortunately, after I'd left reviews on other platforms, the spa kept moving my massage time and ultimately canceled. For me, this didn't leave a positive impression, though I can recommend the massages here as I paid for one upon arrival and thoroughly enjoyed it. While there are many staff members and all are friendly, I think communication between them and guests could be improved. In addition to the scheduling mishaps with the spa (for 'free' massage only), I often had to ask 3 different team members at buffet breakfast which items were vegetarian because they didn't know. It would have been nice to be informed about which items on the menu or at breakfast were grown by them and organic. These are simple fixes that I think could easily be improved.

The hotel is absolutely beautiful — spacious and spotless rooms, stunning sea views, and a calm, relaxing atmosphere. The staff is incredibly kind and attentive, always making sure you’re comfortable. The massages were top-notch, and the vibe is perfect for disconnecting from everything.

That said, the hotel is completely isolated, so all meals have to be taken at the on-site restaurant. The food was quite average considering the high prices (for Bali), and I had the same starter three days in a row — it was different each time, and one day I even had to send it back. The wait time for drinks was also surprisingly long, even with just a few tables occupied. Breakfast is not included, and it costs €25 per person, which is really expensive for what’s offered — definitely not worth the price. Aside from that, the setting, the vibe, and the overall experience were wonderful. Ideal for a 2–3 day stay to relax and recharge.

Superb escape so very well named. Beautiful grounds, large rooms, excellent food, very nice pools, wonderful massage and yoga area but critically fantastic staff with that lovely Balinese nature.

Not much- it’s a a bit of a journey from the airport but worth it. Not a lot going on in the area so perfect for honeymooners, young families and those seeking R&R. Could do with a gym.

Super relaxing, beautiful location, suuuuper friendly staff, clean and comfortable room, great pool(s), nice food, …

Nothing

⸻ A true sanctuary — far from the chaos of Bali’s central areas Bali is not what social media shows you. It is a jungle — raw, chaotic, beautiful. Places like Kuta, Canggu, Ubud, and Seminyak are crowded, noisy, and the traffic is on a level of its own. Honestly, the drive from the airport can take 2.5 to 3 hours, but Kelapa Retreat & Spa is worth every minute of the journey. This place is not just a hotel — it is a heaven tucked away from the stress of Bali’s central zones. If you are looking for a quiet, secluded, and soul-restoring stay, this is it. The staff are incredible — kind, attentive, always smiling. The owner is genuinely lovely and present. I made a few comments during my stay, and they were addressed immediately — a rare and refreshing experience. The breakfast is excellent, and the food throughout is deeply satisfying — halal, fresh, delicious, and prepared with heart. On top of that, the hotel offers free cab service to nearby areas. I went to the mosque every evening for the night prayer, and each time a driver was arranged and waiting — it was beyond thoughtful. If you’re considering staying in Canggu or Ubud, my advice: skip it. Spend your time somewhere that actually feels like a retreat. Kelapa Retreat & Spa offers exactly that — serenity, care, and genuine warmth. A solid 10 stars.

We visited kelapa retreat as family for an approx. 9 days vacation. Very quite place directly at the ocean. Very nice beach with dark almost black fine sand....nice long beach walks are possible. The food is very good in the retreat. Good cocktails, too. We can recommend the jeep tour very much...great all day tour with a trip to waterfalls including swimming in the nature. We booked the residence which was very big for 3 persons (6 would have fit easily)...but all villas seem to be reasonable sized. Rooms were very clean (checked 2 times a day) and also the service was great. The personal pool was extremely big 20m or so....but also the public pools were very nice, too. The resort has a remarkable garden (super !!) and it is located in an old coconut planage ..so a lot of room for everyone...so the place is pretty quiet and for sure not overcrowded. The massages were also very relaxing...tried them all...all with a speciality and outstanding. The ocean is directly at the retreat..so one can see it and her it all day. For us the ideal place for relaxing, slowing down, detoxing from city life, extended beach walks and some excitement with the (jeep) tours. We will come back....

The transfer from airport to the location is somewhat stressful....nothing the resort is responsible for but it can take 3hrs, there is only one big street to West Bali.....so best to consider the 3hrs when planing departure and arrival.

Beautifully designed property directly on the beach. Great onsite restaurant, their breakfast is worthwhile. We found our stay to be very relaxing and we appreciated the onsite offerings, we didn’t really leave the grounds for 3 days. The location is fantastic if your are looking for a remote getaway, it’s great - but if you’re looking to dine out or explore, there wasn’t much nearby and we skipped long car rides (and heavy traffic). It was great for us, highly recommend! The staff are very kind and attentive.

N/A - our stay was perfect! We wanted to get away from the hustle and bustle of Ubud, Kelapa Retreat delivered.