Reviews of Kailash Suites by Pramana Villas 4 stars
Br. Sumampan Kemenuh, 80571 Ubud, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThis was a great hotel with a nice mix of guests, which made for a friendly and relaxed atmosphere. It’s located slightly outside the center of Ubud, but still very easy to book activities and arrange taxi pickups to explore the area. We booked a poolside room and loved the easy access to both the pool and the restaurant. Overall, a very comfortable and enjoyable stay. We would definitely recommend!
The particular room had a slightly musty smell
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff were all very friendly, helpful, and always greeted us with a smile. They spoke softly and politely, which made us feel so welcomed. Every request was attended to very quickly. I would like to give special thanks to the lady receptionist who was on duty from 23rd–25th August — she was incredibly helpful throughout our stay, from check-in to check-out. She guided us on how to get to the run event and patiently assisted when we had a technical issue with the air conditioning in our room, even arranging a smooth move to another room with a smile. Also, a big thanks to the male staff who kept checking on the AC problem — we truly appreciate the effort and hospitality.
The first room we stayed in felt a bit dark, and the toilet was not very clean. The overall lighting was too dim, which made the room less comfortable. On the first night, the AC shut off by itself, and the next morning we woke up to find that all the plugs and AC power had turned off. After coming back from the running event, we were hoping to get some good rest, but instead had to deal with a malfunctioning air conditioner, which made it hard to relax and sleep at noon. Thankfully, the staff quickly offered us another room, which was much better and more comfortable. In my opinion, the first room should not be offered to guests in its current condition, or at least the issues should be repaired.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewAmazing property, quiet from the busy world, we enjoyed the stay.
Everything is fair
Dear Dinesh Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review to the entire our team to further inspire them. We all look forward to welcoming you back to our home and create more positive and memorable experience on your next visit. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Dinesh Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive revie… Show more
Reviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewjust beautiful
Dear Łucja Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructive feedback and I truly appreciate. Once again thank you for sharing your experience stay with us. We are really hoping that having another chance to welcoming you back for longer time and you witness the improvement. Warmest Regards, Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Łucja Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructive… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewDear Deepika Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review to the entire our team to further inspire them. We all look forward to welcoming you back to our home and create more positive and memorable experience on your next visit. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Deepika Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive revi… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEverything about the place, it gives you the feel of the village, away from the busy city life and nice and quiet, and relaxing.
Dear Fatz Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review to the entire our team to further inspire them. We all look forward to welcoming you back to our home and create more positive and memorable experience on your next visit. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Fatz Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt’s really clean, the massage was very good. Proper food 👍
I had one cockroach in my room
Dear Materi Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructive feedback and I truly appreciate. Once again thank you for sharing your experience stay with us. We are really hoping that having another chance to welcoming you back for longer time and you witness the improvement. Warmest Regards, Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Materi Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructiv… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewStaff of the hotel are incredible very kind and the help us a lot with everything
Dear Davide Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review to the entire our team to further inspire them. We all look forward to welcoming you back to our home and create more positive and memorable experience on your next visit. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Davide Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive revie… Show more
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewStaff and pool
Location
Dear Gulshen Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructive feedback and I truly appreciate. Once again thank you for sharing your experience stay with us. We are really hoping that having another chance to welcoming you back for longer time and you witness the improvement. Warmest Regards, Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Gulshen Om Swastiastu. Genuine to the World greetings from Kailash Suites by Pramana Villas. Thank you for your recent stay with us and taking the time to review your stay with us. We have taken a note your positive and constructi… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in April 2025
Verified reviewThe staff was very humble. Great place for families, value for money.
Dear Faiz Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review to the entire our team to further inspire them. We all look forward to welcoming you back to our home and create more positive and memorable experience on your next visit. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Faiz Om Swastiastu, Genuine to the World Greetings from Kailash Suites by Pramana Villas. Thank you for spending your holiday at our home. We are delighted to read your positive reviews posted here. I will share your positive review … Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewI liked how friendly and helpful the staff were - very welcoming and accommodating.
The amount of cockroaches in the shower however we booked 3 rooms and only 1 room had this issue.
Dear Kizzanna Om Swastyastuu On behalf of the entire team at Kailash Suites by Pramana villas, I would like to thank you for staying with us and writing the reviews about your stay. Please accept my sincere apology that our property doesn't meet your expectation. I would like to thank you for your positive and constructive feedback and we will use your feedback to motivate and improve our service and facilities in general. How ever I am very happy to hear that you enjoyed the rest of your stay with us and I wish to welcome you back again soon at Kailash Suites in the very near future. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Kizzanna Om Swastyastuu On behalf of the entire team at Kailash Suites by Pramana villas, I would like to thank you for staying with us and writing the reviews about your stay. Please accept my sincere apology that our property doesn&#… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe stafd are very friendly
Very noisy place
Dear Ali Om Swastyastuu On behalf of the entire team at Kailash Suites by Pramana villas, I would like to thank you for staying with us and writing the reviews about your stay. Please accept my sincere apology that our property doesn't meet your expectation. I would like to thank you for your positive and constructive feedback and we will use your feedback to motivate and improve our service and facilities in general. How ever I am very happy to hear that you enjoyed the rest of your stay with us and I wish to welcome you back again soon at Kailash Suites in the very near future. My Best Regards Wayan Bagus Cikra Villa Coordinator Kailash Suites
Dear Ali Om Swastyastuu On behalf of the entire team at Kailash Suites by Pramana villas, I would like to thank you for staying with us and writing the reviews about your stay. Please accept my sincere apology that our property doesn't … Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe staff were so nice, the pool was big and clean. The food was delicious.
Nothing