Reviews of Jumeirah Bali 5 stars
Jalan Raya Uluwatu Pecatu Kuta Selatan Kabupaten Badung, 80361 Uluwatu, Indonesia
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Reviewed: 30 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSet in beautiful gardens with incredible villas the food, spa and view of the surfers beach and sunset were all fantastic. Highly recommend
Dear Mr. Pablo, Thank you so much for your kind recommendation for Jumeirah Bali. We’re delighted to hear that you enjoyed the beauty of our gardens, the comfort of our villas, and the unforgettable views of the surfers’ beach and sunset. It’s wonderful to know that the food and spa also added to your stay experience. Your warm words mean a great deal to our team, and we look forward to welcoming you back to Jumeirah Bali for another exceptional stay in the near future. Kind regards, Ram Hiralal General Manager
Dear Mr. Pablo, Thank you so much for your kind recommendation for Jumeirah Bali. We’re delighted to hear that you enjoyed the beauty of our gardens, the comfort of our villas, and the unforgettable views of the surfers’ beach and sunset… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewI absolutely loved my stay at Jumeirah Bali. The service was outstanding - warm, attentive, and truly five-star. On my birthday, the team surprised me with a delicious cake and a beautifully decorated room, which made my day unforgettable. The breakfast was exquisite, both in taste and presentation, and the setting was simply breathtaking. Every corner of the resort felt like a dream - peaceful, elegant, and full of charm.
Honestly, everything was perfect. I truly appreciated every detail.
Dear Ms. Svetlana, Thank you for sharing your wonderful review and for celebrating your birthday with us at Jumeirah Bali. We’re truly delighted to know that the thoughtful touches, breathtaking setting, and attentive service made your stay so memorable. It’s always our pleasure to create meaningful experiences, and we’re thrilled that every detail contributed to a perfect celebration. Thank you once again for choosing Jumeirah Bali and we look forward to welcoming you back for more magical moments in the near future. Kind regards, Ram Hiralal General Manager
Dear Ms. Svetlana, Thank you for sharing your wonderful review and for celebrating your birthday with us at Jumeirah Bali. We’re truly delighted to know that the thoughtful touches, breathtaking setting, and attentive service made your st… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat Breakfast. Proximity to the beach was a plus. Restaurants were both high quality. Service staff for foyer, room, pool and restaurants were knowledgeable, friendly and professional. The resort had a great layout with the buggy transfer service making getting around easy.
Not really a criticism, more of a situation. It was a bit untidy at the beach with non resort guests walking through the reserved seating to access the beach. Staff still provided great service to guests in spite of difficulties in policing recalcitrant individuals..
Dear Ms. Juliet, Thank you for your thoughtful and detailed feedback for Jumeirah Bali. We’re delighted to hear that you enjoyed every moment of your stay, from the quality of our breakfast and restaurants to the attentive service and convenient resort layout. Your kind recognition of our team’s professionalism means a great deal to us. We also appreciate your understanding regarding the beach access situation and are working to ensure a more seamless experience for our guests. Thank you once again for choosing Jumeirah Bali and we look forward to welcoming you back for another memorable stay in the near future. Kind regards, Ram Hiralal General Manager
Dear Ms. Juliet, Thank you for your thoughtful and detailed feedback for Jumeirah Bali. We’re delighted to hear that you enjoyed every moment of your stay, from the quality of our breakfast and restaurants to the attentive service and co… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location
The room wasn’t clean, the fridge wasn’t work, the safety of swimming ball with uncovered electronics.
Dear Mr. Thamer, Thank you for sharing your feedback for Jumeirah Bali. While we’re pleased to hear you appreciated our location, we sincerely regret the issues you encountered with room cleanliness, the fridge, and safety concerns at the pool area. Please rest assyred that your feedback are extremely valuable, and we are addressing them with our leadership team to ensure immediate improvements. We truly appreciate your insights and hope to have the opportunity to welcome you back to Jumeirah Bali for a more seamless and enjoyable experience in the near future. Kind regards, Ram Hiralal General Manager
Dear Mr. Thamer, Thank you for sharing your feedback for Jumeirah Bali. While we’re pleased to hear you appreciated our location, we sincerely regret the issues you encountered with room cleanliness, the fridge, and safety concerns at th… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything, I didnt want to leave the hotel! The view, the room, the access to the beach and the service were all beautiful.
They could add a few more to their dining menu
Dear Ms. Ayesha, Thank you so much for sharing your lovely feedback and we’re truly delighted to hear that you enjoyed the breathtaking views, comfortable room, beach access, and warm service, it means a great deal to us. We also appreciate your thoughtful suggestion regarding the dining menu, and we’ll be sure to share it with our culinary team as we continue to enhance our offerings. We hope to have the opportunity to welcome you back to Jumeirah Bali soon for another unforgettable stay. Kind regards, Ram Hiralal General Manager
Dear Ms. Ayesha, Thank you so much for sharing your lovely feedback and we’re truly delighted to hear that you enjoyed the breathtaking views, comfortable room, beach access, and warm service, it means a great deal to us. We also appreciat… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAmazing location with great facilities and good for our family.
We stayed in a sunset villa for 3 nights, the first day we didn’t have hot water, this was resolved and then on the last day our pool emptied so we couldn’t use it. The staff were very apologetic and tried to help but I’d expected more from Jumeirah.
Dear Mr. Michael, Thank you for sharing your recent stay experience with Jumeirah Bali. We're delighted to hear that you enjoyed our location and facilities, and that your family had a pleasant stay overall. We sincerely apologize for the inconveniences you encountered with the hot water and our pool and highly appreciate your understanding and kind acknowledgment of our team's efforts to assist. Your feedback is invaluable and will help us improve the consistency of our guest experience. We hope to have the opportunity to welcome you back to Jumeirah Bali for a flawless stay in the future. Kind regards, Ram Hiralal General Manager
Dear Mr. Michael, Thank you for sharing your recent stay experience with Jumeirah Bali. We're delighted to hear that you enjoyed our location and facilities, and that your family had a pleasant stay overall. We sincerely apologize f… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewAn amazing resort in all respects! Everything from the stunning location and luxurious rooms to the exceptional service made our stay unforgettable. Truly a perfect experience—highly recommended!
Dear Mr. Michael, Thank you for sharing your kind words and glowing recommendation for Jumeirah Bali. We’re truly delighted to know that every aspect of your stay, from the breathtaking location and luxurious accommodations to the exceptional service, made your experience unforgettable. It was a pleasure to have you with us, and we look forward to welcoming you back for another perfect escape soon. Kind regards, Ram Hiralal General Manager
Dear Mr. Michael, Thank you for sharing your kind words and glowing recommendation for Jumeirah Bali. We’re truly delighted to know that every aspect of your stay, from the breathtaking location and luxurious accommodations to the except… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe details, the service, the food, the whole atmosphere was exceptional and beyond expectations
Dear Mr. Anas, Thank you for sharing your perfect 10-star review for Jumeirah Bali. We are delighted to learn that our details, service, food and the whole atmosphere was exceptional and beyond your expectation. Thank you so much for choosing Jumeirah Bali and we look forward to welcoming you back for another memorable stay experience in the near future. Kind regards, Ram Hiralal General Manager
Dear Mr. Anas, Thank you for sharing your perfect 10-star review for Jumeirah Bali. We are delighted to learn that our details, service, food and the whole atmosphere was exceptional and beyond your expectation. Thank you so much for ch… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewFrom the moment we arrived, we felt we were in great hands. Small things, like the butler saying 'Welcome home' when we arrived at our villa after a tour, to the tiny snacks offered between swims in the warm, clear surf, to the gamelan players letting me have a go on their gambang took this resort to the next level.
Dear Mr. Richard, Thank you for sharing your wonderful feedback from your recent stay experience with Jumeirah Bali. We are delighted to hear that you enjoyed your stay from the moment you arrived until departure time. We look forward to welcoming you back for another memorable holiday experience in the near future. Kind regards, Ram Hiralal General Manager
Dear Mr. Richard, Thank you for sharing your wonderful feedback from your recent stay experience with Jumeirah Bali. We are delighted to hear that you enjoyed your stay from the moment you arrived until departure time. We look forward t… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewComfortable large villa, cleanliness, private pool spacious enough. Fantastic Japanese restaurant Amazing hotel area with a lot of greens, koi fishes, fountains, bridges
Public beach, quality of breakfast, multiple mistakes of personnel. It was impossible to book the spa Sun beds around main pool were always occupied even in nobody was really using them
Dear Ms. Natalia, Thank you very much for sharing your thoughtful review for Jumeirah Bali. We're delighted to hear that you enjoyed the comfort of our spacious villas, the serene ambiance of our lush gardens, and the culinary experience. We sincerely apologize for the inconveniences you encountered with spa bookings, sunbed availability, and service inconsistencies. Please rest assured that your feedback is invaluable and will be shared with our leadership team to ensure improvements is made forthwith. We truly appreciate your insights and hope to welcome you back for an even more seamless and relaxing stay. Kind regards, Ram Hiralal General Manager
Dear Ms. Natalia, Thank you very much for sharing your thoughtful review for Jumeirah Bali. We're delighted to hear that you enjoyed the comfort of our spacious villas, the serene ambiance of our lush gardens, and the culinary experi… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewperfect stay, like second home
Dear Mesut Bahtiyar, Thank you for sharing your wonderful feedback for your recent stay experience with Jumeirah Bali. It is highly appreciated. We look forward to welcoming you back for another memorable stay experience in the near future. Kind regards, Ram Hiralal General Manager
Dear Mesut Bahtiyar, Thank you for sharing your wonderful feedback for your recent stay experience with Jumeirah Bali. It is highly appreciated. We look forward to welcoming you back for another memorable stay experience in the near futu… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewMy family and I enjoyed the sunset villa, the beach, the views, and the staff were great, this is a beautiful truly 5 star hotel and would highly recommend it.
Couple of constructive criticisms were that our sunset villa was located very close to reception and the bathroom blinds needed to be kept closed at all times as it was not private, as with the blinds along the main pathway. Not to worry the blinds were electric and worked well. Our dining experience at eCasa restaurant wasn’t great, the staff could work on a more welcoming reception and explaining the menu better, with shorter wait times. The view was breathtaking.
Dear our Valued Guest, Thank you for sharing your thoughtful review and for choosing Jumeirah Bali for your family getaway. We’re delighted that you enjoyed the beauty of the Sunset Villa, the beach, and the warm hospitality of our team. Your constructive feedback regarding villa placement and your dining experience at Akasa Restaurant is sincerely appreciated and will be shared with the relevant teams to ensure continuous improvement. We're grateful for your recommendation and look forward to welcoming you back for an even more seamless and memorable stay. Warm regards, Ram Hiralal General Manager
Dear our Valued Guest, Thank you for sharing your thoughtful review and for choosing Jumeirah Bali for your family getaway. We’re delighted that you enjoyed the beauty of the Sunset Villa, the beach, and the warm hospitality of our team. Y… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe property is magnificent, the staff were exceptional. Everyone made you feel like royalty. Service was unbelievable. The food was excellent. The Akasa restaurant has beautiful sunset views and has a DJ and live music. The food was also exceptional. We booked an Oceanview Villa with a private pool. The villa was spacious and had all the comforts you could think of. We stayed for 4 days and our only regret is that we did not stay longer!
Dear Mr. Kevin, Thank you for sharing your glowing review for Jumeirah Bali and we are delighted to hear that you enjoyed your stay with us and felt like royalty throughout your visit. It is wonderful to know that our service, food, and the beautiful sunset views, our exceptional staff, exquisite dining experiences at Akasa restaurant, and the luxurious Oceanview Villa with a private pool exceeded your expectations. We hope to welcome you back to Jumeirah Bali soon for an even longer stay experience soon. Kind regards, Ram Hiralal General Manager
Dear Mr. Kevin, Thank you for sharing your glowing review for Jumeirah Bali and we are delighted to hear that you enjoyed your stay with us and felt like royalty throughout your visit. It is wonderful to know that our service, food, and th… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewWe had the best stay Jumeirah Bali, everything was perfect, especialy they friendy staff support! Everything was truly outstanding. Especially the in-villa dining service!
Dear Zana, Thank you for sharing your wonderful review for Jumeirah Bali. We are delighted to hear that your stay with us was perfect and that our friendly staff and in-villa dining service made your experience truly outstanding. Your kind words inspire us to continue delivering exceptional service. We look forward to welcoming you back to Jumeirah Bali for another memorable stay soon. Kind regards, Ram Hiralal General Manager
Dear Zana, Thank you for sharing your wonderful review for Jumeirah Bali. We are delighted to hear that your stay with us was perfect and that our friendly staff and in-villa dining service made your experience truly outstanding. Your kin… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified revieweverything was amazing from the check-in process, friendly staff, quick services, food, amenities and check-out process
not necessarily important to let the whole staff know about my ear incident 😅
Dear Mr. Turki, Thank you for sharing your wonderful feedback for your recent stay experience with Jumeirah Bali. We are delighted to hear that you had an amazing experience from check-in to check-out, and that our friendly staff, quick services, food, and amenities met your expectations. We deeply regret for your ear incident, and we are wishing you a fast recovery. We look forward to welcoming you back to Jumeirah Bali for another memorable stay experience in the near future. Kind regards, Ram Hiralal General Manager
Dear Mr. Turki, Thank you for sharing your wonderful feedback for your recent stay experience with Jumeirah Bali. We are delighted to hear that you had an amazing experience from check-in to check-out, and that our friendly staff, quick … Show more