Reviews of Jimbaran Puri, A Belmond Hotel, Bali 5 stars
Jalan Uluwatu, 80361 Jimbaran, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe loved our cottage suite. A perfect combo of saying in international hotel adjusted for you to experience authentic local vibe. The cottage was spacious, very clean and staff was doing room service twice daily which was amazing. The restaurant at the beachfront was delicious and happy hour was a bonus for those who enjoy midday drink. The water at the ocean is not super clean because of strong tides but the hotel is doing great job to maintain the beachfront really clean and they also have an amazing pool.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room with private pool was amazing, very comfortable and quiet. The beach beds have a little button to call for service, which is a nice little luxury! Staff was exceptionally kind and professional. Breakfast buffet was also amazing. The beach was lovely
Dear Ms. Lalla, Warmest greetings from Jimbaran Puri, a Belmond hotel. Thank you so much for your wonderful review and for choosing to stay with us. We sincerely apologize that we are unable to reply in Italian, but we truly appreciate your kind feedback. We are delighted to know that you enjoyed the comfort and privacy of your villa, the little touches such as the beach service button, and the warm hospitality from our team. It also makes us happy to hear that you loved the breakfast buffet and the beauty of our beach. It was a pleasure to host you at Jimbaran Puri, and we look forward to welcoming you back for another perfect holiday in the future. Warm regards, Andri and the entire Jimbaran Puri team.
Dear Ms. Lalla, Warmest greetings from Jimbaran Puri, a Belmond hotel. Thank you so much for your wonderful review and for choosing to stay with us. We sincerely apologize that we are unable to reply in Italian, but we truly appreciate yo… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewStaff was great. Pool was good. Food at the beach was good but particularly dinner menu and ambiance was amazing.
This hotel is Belmond. We expected more but unforturnately don't take this into consideration. Rooms were dark, even no daylight window for some rooms. Old furnitures were dissapointing. Pool at the garden is useless. It is small and there's dust on the water.
Dear Mr. Gokce, Warm greetings from Jimbaran Puri, A Belmond Hotel Thank you sincerely for taking the time to share your thoughts with us. We’re truly delighted that you enjoyed the warm hospitality of our team, the beachside dining, and the wonderful dinner ambiance — your kind words will mean a great deal to everyone here. At the same time, I’m truly sorry that certain aspects of your stay fell short of your expectations, particularly regarding the room layout, furnishings, and some facilities. I completely understand how these elements can affect the overall experience, especially when visiting a Belmond property. Please know that your feedback has been shared with our management team and will be an important reference as we move forward with our enhancement plans. It is our hope that one day we may welcome you back to experience an even more enjoyable and memorable stay. With warm regards, Andri and the entire Jimbaran Puri team
Dear Mr. Gokce, Warm greetings from Jimbaran Puri, A Belmond Hotel Thank you sincerely for taking the time to share your thoughts with us. We’re truly delighted that you enjoyed the warm hospitality of our team, the beachside dining, and … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe staff was amazing ❤️ love the ambiance. It was clean tidy and the staff is the real beauty of resort truly a gem
Designed beautifully!!! The sounds of waves makes it mesmerizing. I can’t forget it ever.
Dear Mrs. Hadia, Warmest greetings from all of us at Jimbaran Puri, A Belmond Hotel, Thank you sincerely for your lovely review. We are truly grateful for your kind words about our team — they are indeed the heart of our resort, and your appreciation means a great deal to all of us. We're also delighted to hear that you loved the ambiance, the cleanliness, and the soothing sounds of the waves — it’s wonderful to know these moments made your stay unforgettable. That said, we also noticed that despite your highest compliments, you rated us 6 out of 10 on your overall score. We genuinely value your feedback, and if there’s anything you feel we could have done better or any part of your stay that didn't fully meet your expectations, we would be most grateful if you could share it with us. Your insights help us grow and continuously improve the experience we offer. We truly hope to welcome you back to Jimbaran Puri in the near future. With warmest regards, Andri and the entire Jimbaran Puri team
Dear Mrs. Hadia, Warmest greetings from all of us at Jimbaran Puri, A Belmond Hotel, Thank you sincerely for your lovely review. We are truly grateful for your kind words about our team — they are indeed the heart of our resort, and your … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBeautiful grounds and pool area. Staff super friendly and helpful. Nice rooms. Lovely food and cocktails.
No gym and wasn’t able to do any yoga / meditation as there was no one available on the day. Not a big fan of the beach though was kept clean in front of hotel and kids enjoyed playing in the waves.
Dear Mrs. Rachel, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you so much for taking the time to share your experience with us. We’re truly delighted to know that you enjoyed the beauty of our grounds, pool area, and the warm hospitality extended by our team. It’s also lovely to hear that you appreciated the comfort of the room, as well as the food and cocktails. We do, however, regret to learn that we missed the opportunity to provide a yoga or meditation session during your stay. Please accept our sincerest apologies for the inconvenience, and rest assured this is something we are working to improve for better availability in the future. While we understand the beach may not have been to your preference, we’re glad your son had fun enjoying the waves. It was a pleasure having you with us, and we hope to welcome you back again soon—perhaps with some sunrise yoga waiting for you next time. Warmest regards, Andri and the entire Jimbaran Puri team
Dear Mrs. Rachel, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you so much for taking the time to share your experience with us. We’re truly delighted to know that you enjoyed the beauty of our grounds, pool are… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified review- Staff is simply incredible, very warm and attentive. They inform you about every little detail and take care of everything. - Food, both the breakfast and dinners felt very high quality. Everything is fresh, tasty and simply top notch - Pool area: simply amazing, both aestheticly and in terms of service. Staff and bar menu is just one button press away. The coctails are great, the pool water is warm (this is something that so many other Bali hotels don’t have), and the beach beds are also amazing with different options for every day — facing the beach, facing the pool, pool tents. - Beach dinners are worth a separate shoutout, doesn’t get much more romantic than that. Also comes with different programmes in the evening — traditional dances, live music performance..
- The rooms: while the rest of facilities feel amazing, our room was a bit dated and could really use a refresh - The beach: while the beach right in front of the hotel is relatively clean, is not exactly up to western standards. Some plastic, occasional dog poop, etc. This is a bigger problem in Bali however, so I think the hotel is trying to handle this, but a simple 1-2 extra hours every day cleaning the sand in front of the hotel would make a huge difference - We did catch some random items and charges on our dinner bills (we were on half board). And while these amounts are relatively insignificant (15-25 Euros), it does leave a weird feeling.
Dear Dominykas, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you for sharing such detailed feedback—it truly helps us refine our guest experience. We’re delighted that many aspects of your stay captured the romantic, high-quality "White Lotus" feel you described. It’s wonderful to hear how much you enjoyed our warm and attentive team, high-standard meals, stunning pool with seamless service, and the memorable beach dinners set to traditional music and performances. At the same time, we sincerely apologize that your room felt dated compared to the rest of our facilities. We also regret that the beachfront cleanliness did not fully meet expectations. While debris washing into Jimbaran Bay is an environmental reality, our team works diligently with daily cleaning routines to maintain the beach. Regarding the unexpected charges on your final folio: although we strive for billing accuracy with half-board stays, our system failed to include certain tax and service charges correctly, resulting in incidental postings after checkout. We’re very sorry for the confusion and have corrected this internally to prevent future errors. Your comments have been shared with our management and operations teams to help ensure prompt improvements. Feedback like yours is essential for aligning our services with the high standards we aspire to. We truly hope to welcome you back to Jimbaran Puri, so we can provide an even more seamless and elevated experience on your next visit. With warmest regards, Andri and the entire Jimbaran Puri team
Dear Dominykas, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you for sharing such detailed feedback—it truly helps us refine our guest experience. We’re delighted that many aspects of your stay captured the roma… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewThey truly made an effort to keep the authenticity of the local architecture and experience. We were in awe at our Presidential suite and mesmerised to see their own temple and their pool which resembles a purification temple. Staff is exceptional, alongside their varied cuisine. Would love to go back!
Dear Mr. Parita, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and taking the time to share your experience. We’re truly pleased to hear that you found our resort to be a luxurious Balinese oasis of peace. It warms our hearts to know that you appreciated the authenticity of our architecture, the spiritual ambience of our temple and pool, and the comfort of your villa. We’re also thrilled that our team and varied cuisine left a lasting impression. Your feedback is greatly appreciated, and we look forward to welcoming you back in the nearest future. Warm regards, Andri and the entire Jimbaran Puri team
Dear Mr. Parita, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and taking the time to share your experience. We’re truly pleased to hear that you found our resort to be a luxurious… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewGood feedback from my group who I booked it for
Dear Mr. Elliott, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and taking the time to share your experience. We’re truly pleased to hear that your group has recommended us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the nearest future. Warm regards, Andri and the entire Jimbaran Puri team
Dear Mr. Elliott, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and taking the time to share your experience. We’re truly pleased to hear that your group has recommended us. Your… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewBreakfast was very nice, also a lovely beach restaurant for lunch and dinner. Excellent pool for size and clean. Villas were lovely would return.
Water quality is not great at the beach
Dear Mrs. Sandy, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and for taking the time to share your recent experience. We’re so pleased to hear that you enjoyed your stay, and it truly means a lot to us that you would consider returning for another few days. We’re also grateful for your feedback regarding the water quality at the beach. While certain natural conditions are beyond our control, please rest assured that our team is dedicated to keeping the beach as clean and enjoyable as possible for all our guests. We look forward to welcoming you back to Jimbaran Puri again soon. Should you need any assistance with future arrangements, please don’t hesitate to reach out. With warmest regards, Andri and the entire Jimbaran Puri team
Dear Mrs. Sandy, Warm greetings from all of us at Jimbaran Puri, A Belmond Hotel. Thank you very much for staying with us and for taking the time to share your recent experience. We’re so pleased to hear that you enjoyed your stay, and it… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewWe had a fantastic stay at Jimbaran Puri. The staff were incredibly warm and welcoming, which made all the difference on our first trip with our 1-year-old daughter. They made us feel so comfortable and cared for throughout our stay. The resort is very baby-friendly—with high chairs at restaurant as well as in the rooms, a perfect baby pool, and wide lawns for little ones to run around. Upon request, they even arranged baby-safe detergent for laundry service, which was really kind. Our room was spacious, clean, and felt truly comfortable. But the highlight was the staff, who went above and beyond—including gifting our daughter a handmade turtle for her birthday. We felt pampered, relaxed, and will definitely be back!!
For a beachfront property, with such amazing hospitality, and comfortable amenities - it should be rated MUCH HIGHER!
Dear Mr. Pavan, Warmest greetings from all of us at Jimbaran Puri. Thank you sincerely for your heartfelt and generous review. We’re absolutely delighted to hear that your first holiday with your little one was filled with comfort, joy, and lasting memories. We’re especially touched that you appreciated our baby-friendly amenities, and we are truly pleased to have been part of your daughter’s first birthday celebration. Thank you also for your strong recommendation. It would be an absolute pleasure to welcome you and your family back for more relaxing and memorable moments in the near future. With warmest regards, Andri and the entire Jimbaran Puri team
Dear Mr. Pavan, Warmest greetings from all of us at Jimbaran Puri. Thank you sincerely for your heartfelt and generous review. We’re absolutely delighted to hear that your first holiday with your little one was filled with comfort, joy, a… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewBeach, beach villa and the Balinese style of the resort. People very friendly, helpful and attentive
It could offer some more daily activities for adults and children
Dear Mrs. Priolo, I hope this message finds you well. Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you enjoyed the beach, the beach villa, and the Balinese style of our resort. It is wonderful to know that our team's friendliness, helpfulness, and attentiveness contributed positively to your experience. We also appreciate your constructive feedback regarding the availability of daily activities for both adults and children. Your suggestions are invaluable to us as we continually strive to enhance our guests' experiences. Rest assured, we will consider your input as we plan future activities to better cater to the preferences of our guests. We hope to have the pleasure of welcoming you back soon and providing an even more enriching experience. Thank you once again for your feedback. Warm regards, Andri and the entire Jimbaran Puri team
Dear Mrs. Priolo, I hope this message finds you well. Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you enjoyed the beach, the beach villa, and the Balinese style of our … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLovely staff and grounds, very tranquil!
Sadly we booked a 2 bedroom villa for ourselves and my 3 year old, but there is no internal access between the bedrooms so we all had to bunk together in 1 room, as we wouldn't hear her if she woke up in the night, and if she came to find us in the middle of the night she would have to walk outside, past a pool etc. So it's a lovely place, just not for families with young children.
Dear Ms. Felicity, Warm greetings from Jimbaran Puri, A Belmond Hotel. Thank you so much for taking the time to share your experience with us; we’re truly delighted to hear that you enjoyed the serene atmosphere, the natural beauty of our grounds, and the warmth of our team. At the same time, I’m genuinely sorry that the layout of the two-bedroom villa did not fully meet your family’s needs. Traveling with a young child certainly brings unique challenges, and I completely understand your concerns regarding the lack of internal access between the bedrooms. Please accept my sincere apologies for any inconvenience this caused during your stay. We would sincerely appreciate the opportunity to welcome you back in the future. Should you choose to return, please don’t hesitate to contact me directly. Warmest regards, Andri and the entire Jimbaran Puri team
Dear Ms. Felicity, Warm greetings from Jimbaran Puri, A Belmond Hotel. Thank you so much for taking the time to share your experience with us; we’re truly delighted to hear that you enjoyed the serene atmosphere, the natural beauty of our… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewLocation and ambience second to none. A true authentic Bali experience , sunsets , lovely staff , nurturing spa treatments , spotless and spacious rooms. Beach walks . Privacy and tranquillity.
The food in the Nelayan restaurant was disappointing . However the breakfasts were delicious .
Dear Ms. Delia, Warm greetings from Jimbaran Puri, A Belmond Hotel. Thank you for choosing to stay with us and for sharing your experience; we’re delighted you enjoyed the authentic Balinese atmosphere, stunning sunsets, spa treatments, and the peaceful privacy of our resort. Please accept our apologies that the dining at Nelayan Restaurant did not meet your expectations; I have shared your feedback with our Executive Chef to help us improve and provide a better experience for our guests. We’re glad you enjoyed our delicious breakfasts and found the rooms spotless and spacious. We would sincerely appreciate the opportunity to welcome you back in the future. Should you choose to return, please don’t hesitate to contact me directly. Warm regards, Andri and the entire Jimbaran Puri team
Dear Ms. Delia, Warm greetings from Jimbaran Puri, A Belmond Hotel. Thank you for choosing to stay with us and for sharing your experience; we’re delighted you enjoyed the authentic Balinese atmosphere, stunning sunsets, spa treatments, a… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewI can write articles describing the great experience we had in this hotel. I never gave 10 to any accommodation given I traveled a lot for business. This one is from another level. They upgraded us to private villa for my husband’s birthday which changed all our stay. Stuff was very caring. Food was amazing & special applause to room dining service and food that looks and tastes like Michelin plates…
Nothing, I wish I could stay more and I would definitely come back
Dear Ms. Raoui, Thank you so much for your truly touching review. It means the world to us to know that your experience at our hotel was exceptional — especially coming from someone with such extensive travel experience. We are honored that you rated us so highly and that the birthday villa upgrade added something special to your stay. It was a pleasure for us to be part of such a meaningful occasion. Your kind words about our caring staff, outstanding food, and in-room dining — described so beautifully as "Michelin plates" — have been shared with the entire team. They will be absolutely thrilled to hear your appreciation. We too wish your stay had been longer, and it would be our greatest pleasure to welcome you and your husband back in the future. Please don’t hesitate to reach out directly when planning your next visit — we’ll be delighted to assist. Warmest regards, Andri and the entire Jimbaran Puri team
Dear Ms. Raoui, Thank you so much for your truly touching review. It means the world to us to know that your experience at our hotel was exceptional — especially coming from someone with such extensive travel experience. We are honored th… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewEverything!
Don’t have a gym
Dear Mr. Georgescu, Thank you so much for your lovely review! We're thrilled to hear you found everything gorgeous and enjoyed your stay with us. We also appreciate your note about the gym. While we currently don’t have one on-site, your feedback is truly valuable as we continue to explore ways to enhance our guests' experience. We hope to welcome you back soon for another relaxing and memorable visit! Warm regards, Andri and the entire Jimbaran Puri team
Dear Mr. Georgescu, Thank you so much for your lovely review! We're thrilled to hear you found everything gorgeous and enjoyed your stay with us. We also appreciate your note about the gym. While we currently don’t have one on-site, y… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified review