Reviews of Jesens Inn II 3 stars
Jl. Bakung Sari Gg. Kresek No 07, 80361 Kuta, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI liked the space, the decorations,the location,the very helpful and kind staff,the garden...they were waiting for me late in the night.. thank you for everything
I didn't like the bad smell in the room,it seemed as it was closed for a long time..but i think that there is problem with the plumbing as in many rooms in Indonesia because of the wet area..
Dear Ms. Maria, Thank you for your kind words about our location, decor, garden, and staff. We’re happy you enjoyed your stay. We’re sorry about the odor and plumbing issues in your room. We appreciate your feedback and are working to fix these problems. Hope to see you again soon! Best regards, Tantri Jesens Inn 2
Dear Ms. Maria, Thank you for your kind words about our location, decor, garden, and staff. We’re happy you enjoyed your stay. We’re sorry about the odor and plumbing issues in your room. We appreciate your feedback and are working to fix … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWas a lovely property on a quite street, staff were nice and accommodating. Had a lovely stay.
The breakfast was pretty basic but great for the price and nice food. The shower was quite dodgey and very quiet hard to get to a good temperature.
Dear Ms. Ane, Thank you for your kind feedback. We’re glad you enjoyed our peaceful location, friendly staff, and breakfast. We apologize for the noisy shower and any inconvenience with the water temperature. Your comments help us improve our services. We hope to welcome you again soon! Best regards, Tantri Jesens Inn 2
Dear Ms. Ane, Thank you for your kind feedback. We’re glad you enjoyed our peaceful location, friendly staff, and breakfast. We apologize for the noisy shower and any inconvenience with the water temperature. Your comments help us improve … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewIt was a reasonable room and facility, in a good location at a good price.
Dear Ms. Sally, Thank you for your kind words. We’re happy to hear you enjoyed the room, facilities, location, and value. We look forward to welcoming you again! Best regards, Tantri Jesens Inn 2
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewExtremely rude staff. The hotel looks good from the exterior but the inside of the room is very ordinary. Rooms and toilets were okay and clean but no toiletries were provided other than the soap even after paying 600k IDR for two nights. From the bath shower, a jet spray and basin only hot to super hot water was coming. No landline was available, wifi was very weak. Overall it was not at all a good stay considering the amount that we have paid.
Extremely rude staff.
Dear Mr. Aniket, Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your experience at Jesens Inn 2 did not meet your expectations. Please accept our sincere apologies for the behavior of our staff, which is certainly not the standard of service we aim to provide. We have shared your comments with our management team and are taking immediate steps to address this issue through additional staff training. Regarding the facilities, we regret any inconvenience caused by the limited bathroom amenities, shower temperature issues, weak Wi-Fi, and the absence of a landline phone in your room. Your feedback is invaluable and will be used to improve our services and guest experience. We truly appreciate your comments, as they help us identify areas for improvement. It is our hope that you might consider giving us another opportunity in the future to provide a stay that better reflects our standards. If you would like to discuss your stay in more detail, please do not hesitate to contact us directly at info.jesen1@gmail.com Thank you once again for your honest review. Warm regards, Tantri Reception Jesens Inn 2
Dear Mr. Aniket, Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your experience at Jesens Inn 2 did not meet your expectations. Please accept our sincere apologies for the behavior of our staf… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast is simple , but Ok. They charged you 40k for it if you do not pay ahead and it may be a better cost benefit option.
Not much going on around the hotel. Peaceful, but not social if that is something you may be looking for. Also, Kuta is not my favorite place in Bali, but the location of the hotel was great as you could walk anywhere around it.
Dear Mr. Victor, Thank you for sharing your valuable feedback regarding your recent stay with us. We are pleased to know that you appreciated our convenient location and the peaceful environment surrounding the hotel. Your observations about the breakfast service have been duly noted, and we will consider them carefully as we strive to enhance our guest experience. We appreciate your candid comments and hope to have the opportunity to welcome you again in the future. Kind regards, Tantri Reception Jesens Inn 2
Dear Mr. Victor, Thank you for sharing your valuable feedback regarding your recent stay with us. We are pleased to know that you appreciated our convenient location and the peaceful environment surrounding the hotel. Your observations abo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewSwimming pool is clean
The aircon is not functioning properly
Dear Mr. Baguio, Thank you for taking the time to share your feedback. We are pleased to hear that you found our swimming pool clean. However, we sincerely apologize for the inconvenience caused by the air conditioning issue during your stay. Please be assured that we are addressing this matter to improve our facilities. We appreciate your comments and hope to have the opportunity to welcome you back in the future. Kind regards, Tantri Reception Jesens Inn 2
Dear Mr. Baguio, Thank you for taking the time to share your feedback. We are pleased to hear that you found our swimming pool clean. However, we sincerely apologize for the inconvenience caused by the air conditioning issue during your st… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewCleanliness
No elevator
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewEverything was great and staff is friendly. The good thing is this property is located inside the city you can move anywhere easily. I highly recommended this
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewGood value for money. Nice and a variety of restaurants nearby. Nice pool.
Shower and toilet together which is fine, but the water from the shower just flows everywhere and I think there should have been a small separation on the floor and a curtain for the bathroom to prevent water from flowing everywhere. After a shower, using the toilet is a mission as water is everywhere on the floor. The shower gel provided could be better quality.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewCentral location, near everything
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewHave stayed here many times and find the staff wonderful an location great.
Bit of a Moldy smell although the room and bathroom was spotless
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewJust a nice place to stay if you have a flight the next day. The bathroom was mid, everything else is good for this price.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewAwesome place great people