I had a wonderful stay at Jago Gili Air! The team is young, dynamic, and always enthusiastic, making the atmosphere very welcoming. My room was spotless and comfortable, and the hotel is perfectly located on the main street of Gili Air, just a short 5-minute walk from the port. Highly recommended for anyone looking for a great place to stay on the island!

Stayed in August 2025

Best service, great rooms, well located

Stayed in August 2025

Quiet oasis with lovely staff.

Stayed in August 2025

The only minor thing is that the rooms could be a more modern. But this is compared to all other places we have been to Indonesia really still way in the upper level what you get here!

The hotel offers countless amenities and attentive service. The pool is perfect to relax and there is lots of space. Clean rooms with daily cleaning. They help to organize day trips and also helped to organize a driver for our travel further in Lombok.

Stayed in August 2025

Centrally located the room was immaculate and the staff were awesome

Stayed in July 2025

Nothing

Clean Great location Amazing staff The breakfast !!

Stayed in August 2025

Nothing

A perfect stay , rooms immaculate, staff really friendly and helpful, hired scooters with them which was cheaper than others ,also hired bikes which were great , pool was lovely and relaxing, great position , both sides of island walkable - we didn’t have breakfast, so I’m unable to comment, but I’d recommend- very clean hotel

Stayed in July 2025

The call to prayer from the nearby mosque was quite loud at night, so light sleepers might want to bring earplugs. But we knew this in advance and it didn’t take away from our experience.

The hosts were incredibly friendly and welcoming, they really made us feel at home. The pool was a definite highlight, perfect for cooling off and enjoying the sun. The atmosphere overall was peaceful and relaxed.

Stayed in July 2025

Nothing to dislike, some improvements points such as an additional clothes rack/ hooks in bathroom, maybe a full length mirror, but nothing that will make your stay less enjoyable.

Our family of 4 stayed in the 2 bedroom villa for 6 nights. The villa itself - very clean, and comfortable - cleaned daily - has fridge, microwave, basic utensils - built-in international plug points a HUGE bonus! - shower hot, water pressure was great - had strong WiFi, smart tv w netflix - the kids enjoyed the private pool! - modern furnishings, tastefully furnished - the property is very well maintained, no signs of wear and tear Breakfast - delivered to our villa each morning (the smoothie bowls and nasi goreng were repeat orders for us) Staff - I read many glowing reviews which mentioned the wonderful staff here and it was the reason I chose to stay here - they did not disappoint; Herry & Ulfi and the rest of the team were very welcoming and helpful - requests were tended to quickly - communication was easy w staff via dedicated whatsapp, and they responded quickly as well - they remembered all our names from day 1 and each time we came back we were greeted so enthusiastically 😃 Property - We rented bikes from the property which is recommended as a way to get around. - There is a common area out front with games and books to anyone to use/ read. - very well maintained

Stayed in July 2025

Amazing space, location and staff ~ easy access to everything

Stayed in July 2025

Nothing

Spotless, helpful staff, tasty breakfast & free water refills in glass bottle

Stayed in July 2025

It would have been great to have the option of lunch on site. If you're lying out by the pool you have to get up, dressed and head out. A minor inconvenience but would be handy to have on site.

Jago is perfectly located, 5 minute stroll from the pier. The staff are fabulous, can't do enough for you. Special mention to Harry who goes out of his way to make you feel welcome and have a chat with you every time he sees you. As a solo traveller I felt very safe and at ease in Jago. Great to have the bicycle rental on site and the free snorkel also. A great spot to base yourself in Gili Air. Great value for money, would definitely recommend.

Stayed in July 2025

Breakfast was a bit disappointing

Great location and nice staff

Stayed in June 2025

Nothing

Lovely clean rooms, comfy bed, spacious bathroom & private terraced area but the best thing about our stay here were the lovely staff. Thank you to Harry and the team for making us feel so welcome!

Stayed in July 2025

Being woken up by the call for prayer and cockerels so early! Bring ear plugs and all will be well!

Lovely and healthy breakfast. Kind staff. That the hotel and snorkeling masks to give guests. Luggge storage. Filtered water. Clean room.

Stayed in July 2025

Nothing

We loved absolutely everything about Jago and didn't want to leave! Everyone working there is so friendly and helpful. Special mention to Harry and Ulfy (sorry we're unsure re the spelling) who made us feel so welcome and the owners who also made us feel right at home. The location is amazing - short walk from the pier and close to lots of bars and restaurants. We felt very safe. It's super clean. The breakfast and coffee were both delicious. It's such good value for money, and they have a gorgeous house cat called Fluffy. We highly recommend staying here!

Stayed in June 2025

Everything !!! Location, pool, breakfast (acai bowls!!), and most of all the people and Harry !

Stayed in July 2025

The team at this hotel is what really makes the difference! They are incredibly friendly and helpful at any time of day, always ready to assist. They gave us many great and honest recommendations. The room is cleaned daily, and the hotel facilities are always clean and well maintained. Breakfast is good. The pool is great for a swim at the end of the day. They lend towels, snorkeling gear, and bicycles for a small fee. We loved it!

Stayed in June 2025

Super clean, staff are all amazing, pool is very nice, location great. Everything was amazing!

Stayed in June 2025

Everything about our stay at Jago was excellent. Our room was spacious and comfortable, the staff were incredible and the breakfast was delicious.

Stayed in June 2025

This accommodation was great, especially the staff. They were incredibly helpful and always ready to assist with anything we needed. The breakfasts were also excellent. I highly recommend this place and we’ll definitely come back!

Stayed in June 2025

This is a small boutique hotel with a pool and a nice chill-out area with a bar — perfect for relaxing. The rooms are cleaned every day and are nice, but a bit worn out. Breakfast was tasty, with a few different options to choose from. Having the option to rent a bike was also a great bonus. But the biggest highlight here was definitely the staff. The guys working there are incredibly friendly, talkative, and always willing to help. We truly felt like we’d known them for a long time — such a warm and welcoming atmosphere. Staff like this is rare to find — absolutely amazing!

Stayed in May 2025

Amazing staff and great location. Highly recommended! Cant wait to come back.

Stayed in June 2025

Perfect location, lovely modern hotel! The best part of this hotel is the staff, the most kind and lovely staff! Big shout out to Harry, he truly made us feel at home!

Stayed in June 2025