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Reviews of JM Hotel Kuta Lombok 3 stars

Jalan Raya Pariwisata, 83573 Kuta Lombok, Indonesia

#69 of 92 hotels in Kuta Lombok

Guests' Choice

Review score

Based on 183 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 3 September 2025

    7.0
    Comfortable and easy
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    wasn't too thrilled with the door lock .. !! looked a little easy to break into .. but it's Lombok and breakins arent; a worry - yet

    central Kuta - walking distance to ameneties and beach - lovely comfprtable, bit old fashioned ...

    Stayed in September 2025

  • Reviewed: 3 September 2025

    7.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Nothing really.

    Nice place, right in the heart of the action, on one of the main streets in Kuta. Lots of markets and restaurants nearby.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    7.0
    Great location, big comfortable rooms.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Lacked personality.

    It was clean and comfortable and room was enormous! Big shower either wonderful hot water and toiletries supplied. Lovely pool. Great location.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    6.0
    Great location but outdated place.
    • Leisure trip
    • Couple
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The room is outdated. Only ONE electric plug for the entire space. The toilets did not work. The bathtub is not “flat” so there is stagnant water. I have seen so many mosquitoes in the bathroom and also a few in the room even if we had the AC on.

    Great localization. Not too noisy. Nice pool. Nice staff. Good Buffet breakfast. Spacious rooms and comfy beds.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Nice hotel in Kuta
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It could be a bit cleaner. The bed sheets and pillow case had some stains.

    Good location close to many restaurants and to the main street. Quite in the night. The room was very spacious. Staff very friendly, helpful and nice! Nice pool!

    Stayed in August 2025

  • Reviewed: 27 July 2025

    6.0
    3nights kuta
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We stayed 3 nights, all 3 times the breakfast was not good at all. We tried different breakfast dishes, but the toast was always soggy and the coffee was undrinkable... The bedsheets had stains and a tear.. AC was old without flap resulting in cold air directly on the bed

    Good location and very nice pool area

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Bed was very creaky because made of wood I guess and aircon blows straight on to bed

    Location is amazing ,staff super friendly

    Stayed in July 2025

  • Reviewed: 24 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The buffet breakfast wasn’t hot as you expect.

    Really nice staff and room was clean and tidy, awesome location to go out and about on your feet, definetely recommend.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    9.0
    We are happy to stay at this hotel and very recommended
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    There is no lift for old people

    Very nice

    Stayed in June 2025

  • Reviewed: 4 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was really really run down. Restaurant was dead. There was no vibe.

    Locations and the cabins

    Stayed in June 2025

  • Reviewed: 18 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was very noisy with drilling/banging from work at the hotel, starting sometimes from as early as 7am into the evenings. This noise could also be heard from the pool. There were also many roosters and also a cow at the properties next to the hotel which made a racket in the early hours onwards as well. The bathroom set up is also a bit strange, the walls of the toilet don’t meet the ceiling so little privacy from any noise. The sink drain also smelled very bad, we made makeshift plugs to try and stifle the smell but these were taken by housekeeping both days.

    Very large room with big comfy bed. Staff were all lovely and breakfast was nice. Pool was also nice and location was good.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Room with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    JM Hotel is a budget hotel and was adequate for our needs. Centrally located within easy walking to many restaurants/cafes/bars. The room was large as was the bathroom, but both need updating. Breakfast was the highlight of this hotel, with ala carte options most days and buffet style on random days.

    Stayed in May 2025

  • Reviewed: 5 May 2025

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Superior Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom wall is thin. You can hear other people take shower.

    Privacy. View. Location is strategic

    Stayed in April 2025

  • Reviewed: 3 May 2025

    9.0
    Super service and friendly. Even when room is not ok they help for solution!
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Room 101 is not the one

    Bungalow is the best choice if available

    Stayed in May 2025

  • Reviewed: 11 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    First room assigned was smelling really bad, had a lot of mold and was not well cleaned. However as soon as we exposed the situation to the staff another room was assigned for us, in perfect conditions. The staff was really nice. The pool was really pleasant and the location perfect! Also the breakfast was very good!

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    A great way to experience Kuta.
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Very spacious and comfortable room. Great facilities, lovely pool and breakfast.

    Stayed in March 2025

  • Reviewed: 7 April 2025

    8.0
    Lovely way to experience Kuta.
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovey hotel with a great pool and lovely breakfast. Staff were also lovely.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    7.0
    Overall good hotel, the only thing that disappointed me was the lack of communication on the room availability.
    • Leisure trip
    • Couple
    • Superior Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    They should warned the people in advance before booking if the room on the app is not available. I paid 2 nights for the room displayed on the app but I actually had only spent one in this actual room as it was already occupied the first day.

    Booked a room through the app, we arrived there the room that we got the first night weren’t matching with the one I booked on the app. Humidity smell, mold and cracks on the wall. I’ve been told that the one originally booked was already occupied so they offer me to move in the next day.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    6.0
    Central budget accommodation
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Strong sewerage smell coming from toilet and shower drains...which spread throughout the room. Aircon didn't work.

    Location, breakfast, free drinking water.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    The wifi often didn’t in the room.

    The location was in the center of kuta. Very close to the restaurants etc. If you rent a bike somewhere you can reach every beach well. Clean swimmingpool and nice people. Breakfast was also really good. Some days there was a buffet and other days a menu with a lot of options. You can get a 60 minute massage for only 125k at the hotel and it was really good. Overall very good hotel, especially for that price.

    Stayed in February 2025

  • Reviewed: 23 January 2025

    9.0
    Great staff and the breakfast is Good great value definitely Will stay again
    • Leisure trip
    • Couple
    • Superior Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Big room and clean bed

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location. Fantastic staff.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location near restaurants and shops. Nice staff and great breakfast buffet.

    Stayed in January 2025

  • Reviewed: 31 December 2024

    7.0
    great staff, breaky and massage was fantastic value for money
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Massages were amazing

    Stayed in December 2024

Showing 1 – 25

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