Our room was all the way on the other side of the hotel, which was a bit of a walk to reception/breakfast.

The room was a good size/clean, staff were great and the breakfast was amazing. Good location as Circle K is 2 doors down for last minute essentials, resturants are also close by and beauty/massage places too. ATM is safe to use, we used the one cross the road.

Stayed in September 2025

Breakfast was great with a large selection, although a few impatient guest who can't seem to wait a bit longer for things which is not good as the hotel does a great job

Stayed in August 2025

Nothing to dislike.

Three amazing pools, access to the beach. Excellent breakfast spread. Close to local shops and some of the newer malls. Good food choices nearby.

Stayed in August 2025

Location was excellent. Loved our room that opened out onto pool

Stayed in August 2025

I was disappointed that the time we stayed they were having renovations but that’s all I can say really. I have no bad reviews for this property it’s always been fabulous!! And I assume even better with renovations finished

The location was prime position right along the beach

Stayed in June 2025

This is the 3rd time we have stayed here and we were very disappointed with the swim up bar pool this time. We stayed 9 nights and the pool seemed to get cloudier every day and the scum lines on the tiles were never cleaned. We touched it one day as it was black and it was so oily. Disgusting! We know that it is most likely sunscreen off people's bodies which is why it should be scrubbed clean at the end of each day. Just chlorinating will not clean this off, it needs bicarbonate soda and a scourer. There is also a big tile broken as you sit at the bar which is sharp. ( this was there last August and has still not been fixed). The black tiles around the pool get red hot when you walk from the pool wet to the toilet with no shoes. These really need to be replaced with white or cream so they don't burn little children's feet. I got the ladies working around the pool to do a manicure and pedicure and they don't seem to know what they are doing. I had to keep asking her to file my nails straight not crooked and to remove the dead skin several times and she dtill didnt to the cuticles properly. The nail polish must be really cheap quality as it marked and chipped within a couple of hours. I'm sorry to say that we will be looking around for a different resort next time we return to Bali.

It's a lovely resort, staff are amazing, always friendly and so polite. Location is great right opposite the beach. 3 pools and rooms are large and spacious. Breakfast is very good which lots of choices. The Spa was lovely but very pricey if you pay brochure price. Look for daily specials as its quite reasonable then. I had a massage one day and a facial another.

Stayed in August 2025

Clean and tidy. Caters for all ages. Good access to all facilities

Stayed in August 2025

Clean and tidy. Friendly, helpful staff

Stayed in August 2025

Access to all facilities. Friendly and helpful staff.

Stayed in August 2025

The breakfast could have been better.

Stayed in August 2025

cleaning of room could be better, breakfast not as good as when Inna Kuta

Location, room good,

Stayed in August 2025

The breakfast was not in our taste,even the dinner buffet. Rice and noodles every morning,at list they had bred and eggs.

Was closed to the sea and closed to shopping. Closed to the airport.

Stayed in August 2025

We had a pool access room and it was very damp. The paper on the bench was even damp. The room service food was not good at all and inedible.

The location was perfect and it was comfortable and the breakfast was good

Stayed in May 2025

Room was very basic, disappointed we didn't have a balcony. Had a 2x staff members bang on our door at 6.40am in the morning - not sure why. When I answered they just said sorry and walked away.

Pools and swim up bars were great. Food and drink were all reasonably priced.

Stayed in August 2025

Beds were too hard Needed maintenance badly And asked to have in room safe fixed but no one came

Loved the three different pool areas and dining area for breakfast The staff were very friendly

Stayed in August 2025

So big you might get lost!

Very friendly staff and good location

Stayed in August 2025

Nothing really.

The rear of the hotel opens directly onto the main boardwalk at the beach (less than 50 metres away). The hotel itself is located in what is likely to be the most convenient place in Bali. You can walk directly onto Kuta beach or walk on the beach to Seminyak. You can easily get to dozens of businesses such as eateries, bars, spas, souvenir stores, mini-marts (small supermarkets), and other hotels. There are 2 shopping malls (one mid-level and one top tier) within 400m of the hotel's entrance. The room was modern and clean. The safe, aircon, tv, and fridge worked fine. Linen was crisp and clean (especially important for my partner whose standards are higher than mine). The room had enough space for a day bed and a chair. Our room had a completely unobscured sea view which we loved.

Stayed in August 2025

Location, swimming pool, food

Stayed in August 2025

Bathrooms were dated and showers did not work well. We had building works in the room next to us for 5 out of the 6 days!

The location and the selection of pools and the new sports bar

Stayed in August 2025

Only filter coffee for breakfast.  For four- star hotel, espresso or cappuccino should  be included. At least add instant coffee sachets.  No grated cheese for omelet.  Air conditioning turned too low (21 degreesCelsius). Takes very long to get temperature to go up.

We had visited this hotel when it was Grand Inna several times., no significant change but name change - the lobby was now in what must have been the old building,  much nicer there. Was given an upgrade in room, thank you.  Large breakfast variety.  Implemented  policy at pool that towels and personal items will be removed after half hour of non-occupancy. Finally, the annoying people who "reserve' a sunbed before breakfast until sunset need to free the sunbed as they go shopping, have lunch and a siesta- and the pool is accessible to everyone.  Very polite staff. Thank you Ms Yani from reception for the photos! Excellent location. Clean rooms. Fir abot 80 E/ night for room with balcony, with breakfast, good choice.

Stayed in August 2025

Food was a bit bland

Location and friendly staff

Stayed in August 2025

WiFi not good

Good pools, nice location right on the beach, friendly staff, comfortable bed, very nice

Stayed in July 2025

Air conditioning sucks,breakfast was very limited

Stayed in August 2025

Breakfast had only average selection for western tastes- no bacon, no sausages, no baked beans, no tomatoes

Location, pools

Stayed in August 2025