In my opinion - This was the best hotel that i have stayed. Excellent service from the hotel staff and make feel at home. The breakfast was Fantastic and the hotel in connected to the Grand Mall

Stayed in June 2024

I love everything about this Hotel, Specious room with beautiful view of Jakarta Bundaran HI, very clean. The location connect to Grand Indonesia shopping Malls, their services & their breakfast with so many choices. Thumb up to Chef PRASETjO WIDODO for all his service, I love his Bakso & Mie Jawa, he is a great chef & very very friendly 👍👍 all the food of this hotel are delicious ❤️ I stayed in a few other big big 5 stars hotels in Jakarta but when I come back to Jakarta, I will definitely stay in this hotel. Love love.

Stayed in May 2024

Nothing so far

Staffs, room in overall

Stayed in May 2024

Some bits a bit tired and dated. Breakfast felt like chaos

Very comfortable bed. Amazing shower. Great choice at breakfast

Stayed in May 2024

Nothing to dislike

The best breakfast buffet we have had in Indonesia. Very friendly staff. Swimming pool, sauna and cold plunge are great.

Stayed in May 2024

Everything was good. Only point that may require improvement in my view is the bath tub as it's already looking dated

Great location and connected to GI. Have stayed here a number of times and will continue to pick this hotel when I'm in Jakarta. Rooms are big and clean. Bed is comfortable. Staff was great and helpful as always. Breakfast selection is great and food has been consistent since the first time I stayed here right after Covid. The bubur ayam HI is good.

Stayed in May 2024

Everything was good.

I came from US, was looking for Indonesian Traditional Food for this Hotel, Breakfast Buffet have Indonesian food, Continental breakfast, Japanesse Food, etc. But Indonesian food, what I want was not on the menu. Restaurant Manager talked to Chef on duty. Chef and his Team made special food for me. I was so happy with special food and so good.... I give him 2 Thumbs Up. I will come back for this hotel. This hotel made Guest Happy...... The Best 5 Stars Hotel in Jakarta, The Best View Hotel in Jakarta, The Best location Hotel in JKT, The Best Service Hotel

Stayed in April 2024

Warm greeting for my little family, thank you all lovely staff at this hotel. definitely gonna come back

Stayed in April 2024

Nothing that I didn’t like

Everything, start from the staff, facilities and the location to malls are very close-by!!

Stayed in April 2024

The window was a little bit dirty so I had to clean it self to see beautiful view from outside.

the breakfast is super delicious and many options, chef Dodo, thanks for the excellent service 😊 I will definitely come back again.

Stayed in April 2024

Breakfast was superb and ideal location close to the malls. We got our room upgrade and the room is excellent very modern and amazing bathroom. Great view overlooking Bunderan HI, access to the executive lounge is a bonus. We’ll definitely stay there again in the future.

Stayed in April 2024

Nothing

Great view of bundaran and connection to the mall was nice. Room size is huge.

Stayed in March 2024

Near grand Indonesia

Stayed in April 2024

Tub is a bit dated.

Very conveniently located, connected to the mall. The staff were very helpful. The rooms were clean and bed was comfy.

Stayed in March 2024

Our room wasn’t clean well, still dusty around the corner. I would prefer the bed doesn’t have wood stick out at the end of the bed, accidentally hurt my hand and also my son’s leg. Simple bed design would be better.

Great city view and breakfast was very good

Stayed in February 2024

Location, it is very close to many tourist spots. The hotel is connected to mall which is very convenient. The staffs are attentive and prompt to request. There are many historical photos, which I really enjoy to look at.

Stayed in March 2024

The location is close to various other 5-star hotels, but, besides a large mall, there doesn’t seem to be anything interesting to visit/see in that area. Two out of our three nights, the main (buffet) restaurant was not available due to and event. There are some other restaurants you can use, but most of them are basically in the attached mall.

Very good and elaborate breakfast (buffet). Clean room, good bed, friendly & helpful staff. Nice rooftop pool, with bar and simple food. Good fitness and massage/wellness facilities.

Stayed in March 2024

Maybe need some luxury

Clean

Stayed in March 2024

Great hotel with incredibly nice and happy staff. Always a smile on your face. the rooms are a bit worn but very clean. If I go to Jakarta again, I will stay here again. A big plus is that the hotel is next to a shopping centre with a lot of good restaurants.

Stayed in March 2024

The attire of some guests at breakfast and at the lounge/bar area was not what one would expect in 5 star hotel but was more similar to a beach resort

Very friendly and helpful staff, great location, excellent cleanliness standards

Stayed in February 2024

nothing

all

Stayed in February 2024

The room feels like an old hotel with low ceiling but it is an old building. However the interior is new and good

Location is the best!

Stayed in February 2024

The staff were really amazing

Stayed in January 2024

Everything was perfect, rooms, staff and location. Breakfast was excellent .

Stayed in February 2024