Jalan Bisma, 80361 Ubud, Indonesia
#356 of 437 hotels in Ubud
Guests' ChoiceBased on 256 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.8
Facilities
7.3
Staff
9.2
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 28 August 2025
Kana
AustraliaBreakfast needs to be improved, steps are so old and safety reason, it must be fixed..
Friendly staff, bath tub, hot water
Stayed in August 2025
Reviewed: 24 August 2025
Erin
IrelandBreakfast- food and cleanliness of dining area could be improved , dirty cutlery and ants on the table. There was a fly in my pancake one morning and we didn’t return for breakfast after this. The monkeys can be intimidating and we avoided using the balcony and pool because of them.
Firstly the staff were excellent, they were so friendly and helpful , they couldn’t do enough for us . The breakfast was a let down , we only went twice and never finished it either time . The cutlery is quite dirty and the dining area itself could do with a good clean. The monkeys are also always on the watch and one jumped on the table and took some toast one morning, the staff done all they could to keep them away afterwards. The bed was really cosy and we slept really well. It’s also a nice quiet destination. Beware of the monkeys before booking, they are everywhere. We couldn’t use our balcony as we were afraid of them , we also did not use the pool because the monkeys were around there too. It was a little annoying not being able to use the pool or balcony, the monkeys would sit on the table and stare into the room. They didn’t bother us too much but just be aware . Again the staff were amazing and we were always greeted coming and going.
Stayed in August 2025
Reviewed: 31 July 2025
Abdul
AustraliaAlthough it wasn’t bad, the breakfast options can be improved.
Well maintained rooms and common areas. Friendly and helpful staff. Kadek at the front desk was extremely humble and sweet.
Stayed in July 2025
Reviewed: 21 July 2025
Mia
DenmarkThe room was very moist and so was the bed sheet. The room had seen better days
The friendly staff
Stayed in July 2025
Reviewed: 5 July 2025
Dilu
AustraliaI had a pleasant experience overall. Highly recommend for anyone coming to bali soon. The property was well maintained, clean pool, and closure to convenient store and many restaurants. The check in process was smooth and staff were friendly and welcoming. My room was spacious, clean and comfortable bedding. Housekeeping was consistent and respectful of privacy.
Stayed in July 2025
Reviewed: 3 July 2025
Muhammad
United Arab EmiratesSwimming pool may be not useful The driver arranged for airport drop was not good too slow it was the old angry putu
Hospitality Front office manager All smiling staff Welcoming kitchen girls and chef Everything was awesome
Stayed in June 2025
Reviewed: 30 June 2025
Milne
AustraliaHairdryer and iron would have been good and more coat hangers.
Friendly helpful staff. Room always tidy and clean. Nice view. Convenient location.
Stayed in June 2025
Reviewed: 10 June 2025
Michelle
AustraliaThe shower you really need to let the water run for 5-10mins for it to get hot. It does get hot it just takes awhile.
It was nice, good value, great location, staff were really friendly. I was on the 3rd floor and the monkeys literally walk all over the balcony and knock over tables to be prepared for that 🤣
Stayed in June 2025
Reviewed: 4 June 2025
Aine
AustraliaPower went out at the property which was out of their control, other hotels in area has generators. The pool was very outdated not like the pictures, our room was in third floor very dangerous stairs up to this, it was raining so very slippy
Very central
Stayed in May 2025
Reviewed: 1 June 2025
Ken
AustraliaSometimes the shower took a long time to warm up
Great people. Super friendly, professional and helpful and Great value This is why I keep coming back
Stayed in May 2025
Reviewed: 27 May 2025
Gvantsa
GeorgiaThe building is old, needs renovation, the room smells musty, the breakfast is poor.
Location and stuff
Stayed in May 2025
Reviewed: 19 May 2025
Chris
AustraliaThe monkeys from the forest would just wait for an opportunity to grab anything from the balcony ( breakfast, clothes, etc) so I just kept the doors closed and locked.
Central to everything in Ubud. Room was very clean and comfortable and the staff very friendly.
Stayed in May 2025
Reviewed: 15 May 2025
Bernfrance
FranceCool and confortable place, clean, quiet and close to everything we need.
Stayed in May 2025
Reviewed: 7 May 2025
Katarzyna
SwitzerlandThe room was very dirty, towels which we received were dirty. Mattress extremly soft and uncomfortable. Pool was dirty
Breakfast was ok, transfer from airport was organized by the hotel.
Stayed in May 2025
Reviewed: 10 April 2025
Naaif
MaldivesI was initially impressed by the pictures and the value for the price when I booked the room. However, upon arrival, I found the room to be quite worn. The curtains around the bed were old and did not match the images shown online. The toilet could have been cleaner, and one of the most important factors for me—hot water—was a letdown. I had to request it multiple times, and even then, it only worked occasionally and not as it should. The staff were friendly, which I appreciated, but the overall customer service could definitely be improved.
Stayed in April 2025
Reviewed: 8 April 2025
Talal
PakistanThe breakfast could be improved by adding more options and giving it on time
I liked everything , it's was comfortable and peaceful staff was super helpful
Stayed in April 2025
Reviewed: 4 April 2025
Rodney
United StatesI didn’t care for their breakfasts or restaurant. The high steps leading up to the hotel - no railing to hold on to. The slippery tile floors were treacherous especially when wet.
The staff was incredible always willing to help and go beyond their duties. They are truly a hard working bunch. It’s a shame how little these people make. They should be paid 3x the amount.
Stayed in April 2025
Reviewed: 3 April 2025
Kummeng
Singaporetoo far done the lane and dead end for car travel, breakfast bread not fresh, coffee cold, toilet small n not clean enough
Stayed in April 2025
Reviewed: 31 March 2025
Vanessa
AustraliaLocation is good. Right next door to a Scooter Hire shop. Only 5 minutes walk from Monkey Forest. We didn't bother walking through Monkey Forest, as we had 3 Monkeys visit our balcony in the room we were staying & they were quite entertaining. The free breakfast, which is served next door, is very basic.
Stayed in March 2025
Reviewed: 3 February 2025
Bartė
LithuaniaIt might be a bit loud if it rains outside and the are no restaurants nearby, but still very good accommodation in Ubud.
The hotel is located right in the center, but a very quiet street. The best thing was the monkeys jumping all around the terrace and the area. So cute to watch them. The staff is really nice, they have a small but clean pool. The room was very spacious, comfortable. Would definitely recommend to stay here.
Stayed in February 2025
Reviewed: 5 January 2025
C
AustraliaAll very good
Listening to the river after heavy rain (just next door) and hanging out with the monkeys right at your door. The staff were very accommodating with some of the changes I requested (kettle hadn’t been emptied so moisture had attracted some yucky little bugs) and the tv had some issues so they changed the tv and internet thingy. Some may think of these as bad but some things just can’t be helped and it’s more about the staff response than the issue - very appreciated of their help. Even have umbrellas for free use during rain season
Stayed in January 2025
Reviewed: 28 December 2024
Payal
IndiaCould have more staff manpower in receipe special in evening and night time
Room was great and clean, value for money
Stayed in December 2024
Reviewed: 14 December 2024
Zen
Singaporelocation and parking
staffs. beds are very comfy
Stayed in December 2024
Reviewed: 1 November 2024
Catherine
South Koreathe breakfast options were limited. It should be included in the details description before making a reservation in order to decide whether to add breakfast or not.
The room was quite spacious more than expected.
Stayed in October 2024
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