The Japanese restaurant is in a great location !! but the food and the service is very average indeed. If you had a Micheline start chef and better waiter service training like the VICERY in UBUD you would make better money. The Breakfast Buffet service and food is very good no problems 8/10.

Stayed in August 2025

None

Beautiful resort , with friendly staffs & excellent service in a perfect location

Stayed in August 2025

If anything, the gym could benefit from a wider range of equipment.

Beautiful resort with excellent facilities. The staff were exceptionally professional and friendly. Both restaurants served delicious breakfasts, and dinner and room service were equally impressive.

Stayed in August 2025

Nothing

Everything including staff were excellent. Late check out was no problem.

Stayed in August 2025

Services placed on the higher end for Bali I.e. the spa and food/drink by the pool, but all in all worth it for this stunning location

Absolutely loved this hotel – from the interiors to the incredibly friendly staff, the breakfast and food options and the brilliant amenities, I’d recommend Hotel Indigo to anyone visiting Seminyak. It’s well located to all of the hotspots and the customer service is second to none. Thank you Hotel Indigo for making the first week of our honeymoon and absolute dream! Can’t wait to come back soon!

Stayed in August 2025

Food menus/choices across the resort were pretty average

Captivating front entrance. Great pools and pool bar. Clean and comfortable rooms

Stayed in August 2025

N/A

Everything was so tastefully and artistically decorated and the ambience was fabulous - nothing was “difficult” and every staff member I encountered went out of their way to ensure they added to the quality of the moment.

Stayed in August 2025

Check-in procedure was extremely slow. 45 mins seemed unnecessarily long to check myself and a group of friends in.

What a beautiful hotel! Ideal location, easy walking distance into the streets of Seminyak. Rooms were extremely spacious, perfect when sharing with a friend or for a family.

Stayed in July 2025

At check in it was very busy and the staff seemed very disorganized. It's one thing waiting long but it's worse when staff dont communicate and atleast acknowledge your presence. Other guests were also complaining about long wait.

The breakfast was amazing and there was a huge variety. Kudos to the chefs!!

Stayed in August 2025

The music played in the pool area felt a bit elevator/ dr waiting room vibes at times. A great playlist (subtle and inoffensive but still chill pool vibes) could make a nice difference be to the vibe.

The room was very comfortable, had everything we needed. The staff were attentive. We had great room cleaning and turn down service. Great a la carte breakfast at sugar sand a few massages at sava spa. All the beach area are on your doorstep which is handy. Everything seemed to work so well. They’ve got it all down pat.

Stayed in August 2025

Plan your local trips wisely, traffic is horrible

Amazing facility, luxurious villas, well designed and equipped.

Stayed in August 2025

The humidity in the rooms can be a negative point. We had our first night (very late arrival) in rooms on ground floor and it was so humid. We asked to change room the next day to 3rd floor which was much better!

This is the second time we go to Hotel Indigo, this time with our 2 children. The hotel is great, staff very welcoming and professional. The pool is amazing and kids had great time. Staff made great connection with our kids and they really love their time in the hotel and interactions the staff.

Stayed in August 2025

Pool was a little cold and lacking some atmosphere- music would have helped a lot the vibe

The room was excellent and the food was high quality

Stayed in August 2025

lack of available space near the pool, you have to come pretty early people are hogging spots near pools 40$ breakfast, wish we had half options or "light breakfast only " toiletries are average quality

fantastic choice for breakfast, very good customer service options for classes and exercises, some of them are free soups options complimentary drinking water very green areas, great garden jazz night squirrels

Stayed in July 2025

The glasses and cups in the room need to be well washed. I noticed the stain of previous nights were remained often. Especially the mugs need to be refreshed to new ones.

The housekeeping team is very attentive. Whenever we turned the house keeping request button on during the breakfast time, they completed everything every day within an hour. The staff of Makase is friendly and nice. We prefer a bit more variety in the menu for a long stay.

Stayed in August 2025

Not as such of property issue but in general for Bali. If you stay in expensive property then make sure you utilized it to maximum or else it is just a waste of money.

Location, Facilities, Beautiful Interiors, Breakfast

Stayed in August 2025

Like most tourist areas the wifi is a bit flaky. But that just meant you put you phone down more.

Hotel Indigo was exactly as we hoped. It was really clean, the rooms are spacious, the beds super comfortable and service was excellent. So whilst on the expensive side you do get what you pay for. The breakfast was one of the best we’ve ever encountered. The secret garden pool was an oasis from the chaos outside the resort. The main pool was also excellent. The staff were super friendly and helpful. And situated just far enough away from the over developed Kuta and Legian. The area still has some of the Bali charm with lots of shopping and places to eat.

Stayed in August 2025

I arrived one and half hour early and was told that check in is at 3 pm. At 3 I was told to wait longer as the room was not ready although all guests came after me were taken to their rooms?!! After complaining I was told that my room was upgraded although this upgrade was already made before the complaint as part of my IHG membership. This is an example of how bad management does not raise to the expectation and the name of the establishment.

Very clean, spacious and modern. The room is well designed and comfortable. Hotel has several dining options and easy access to the beach.

Stayed in July 2025

The price of the food and drinks in the hotel was expensive and when we had food, it was not the best

It is located very centrally for some lovely beach side restaurants.

Stayed in August 2025

Great stay! Staff were friendly, helpful, and went out of their way to make things easy. Location was perfect for getting around. Room and common areas were super clean. Breakfast was fresh and well done. Would definitely stay again.

Stayed in August 2025

Not much tbh

It was all rally good and made the holiday very relaxing. Loved the yoga classes and the staff was very friendly. I was on a girls trip and most of us stayed there was fun and easy for us all to catch up for breakfast, or by the pool(s)

Stayed in July 2025

Beautiful resort and the staff were all so friendly throughout the stay

Stayed in August 2025

Everything about this property was absolutely outstanding, sugarsand restaurant onsite was a stand out for us, we ended up dining for dinner and lunch over 6 times which isn’t like us but the staff - Chipta,mei, rita and angga and quality of food was out of this world!!!! Also being in this resort was like a little slice of paradise

Stayed in August 2025

The interiors are beautiful! It's right in front of the beach a very short walking distance. The staff were helpful. And sugarsand food was perfect.

Stayed in August 2025