Reviews of Hotel Ibis Semarang Simpang Lima 3 stars
Jalan Gajah Mada No.172, 50133 Semarang, Indonesia
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Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is strategic in front of the mall
The access card cannot being accessed in lift and door room that i need to retry so many times
Dear Bapak Zulkiflie, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will highlight the particular issues relate with the Key Card as your concern and will follow up to maintenance immediately. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi ISWANDANI General Manager
Dear Bapak Zulkiflie, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will highlight the particular issues relate with the Key Card as … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewStaff ramaha dan helpfull
Menu sarapan kurang variasi
Reviewed: 27 July 2025 · Stayed in July 2025
Verified review1. The hotel is just in the middle of the city and easy to get food, groceries just by walk 2. The hotel staffs are kind and helpful
facilities in the hotel room are quite old, need improvement and refreshment
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewLocation was good and staff were friendly and helpful.
It wasn’t clean and require some work, walls and toilets need some work to improve and make them clean. Lots of black dirts in toilets, broken furniture etc
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBreakfast choice not too much
Dear Mr. Ary We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tussi ISWANDANI General Manager
Dear Mr. Ary We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn tha… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewExcellent comfortable hotel with all necessary amenities and services.
Nothing, all fine thanks
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewN/A
Dear Mr. Paul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tussi ISWANDANI General Manager
Dear Mr. Paul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation is prime, walking distance to Central Park ! linen , pillows and mattress are very comfortable . Room decor is bit outdated but functional
Upon sleeping We smelled sweat coming from one of the pillow and comforter. When complained management changed it right away without hesitation.
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewnot enough power outlets
Dear Mr. Roge, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi ISWANDANI General Manager
Dear Mr. Roge, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewRequired renovation
Location
Dear Mr. Shareef, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi ISWANDANI General Manager
Dear Mr. Shareef, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback w… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewRoom aircon not cold. Water poodle in smelly toilet. Towels not so white. Look like old towels. Fridge not working. Flooring not cleaned enough. No photo taken as not expected to give reviews. Next trip will try the new Ibis Style Hotel located in Simpang Lima itself.
Dear Mr/Mrs Amizad, Thank you for taking the time to tell us about your experience at the ibis Semarang Simpang Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tussi ISWANDANI General Manager
Dear Mr/Mrs Amizad, Thank you for taking the time to tell us about your experience at the ibis Semarang Simpang Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ib… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewEasy to find food
Amenities
Dear Mr. Philip, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tussi ISWANDANI General Manager
Dear Mr. Philip, We very much appreciate your comments regarding your stay at the ibis Semarang Simpang Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn … Show more