Jl. Gatot Subroto No. 289, Batununggal, 40273 Bandung, Indonesia
#65 of 249 hotels in Bandung
Guests' ChoiceBased on 432 hotel reviews
7.7Cleanliness
7.8
Comfort
7.7
Location
8.7
Facilities
7.7
Staff
8.3
Value for money
7.9
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2025
Bhakti
Indonesiaplug only available on 1 side of bed. should have 2 sides for queen bed type. and no pool for ibis.
perfect location and room is simply nice
Stayed in August 2025
Reviewed: 18 August 2025
Anjo
NetherlandsIn general the quality of language knowledge, especially English, is rather poor. Mr.Firmansjah as well as mr. Muhammad Anthoni in the restaurant are possitive exceptions. They gave a very possitive impression.
The performance of each individual staffmember is amazing. Starting at the frontdesk it has to be said that the attitude, presence, helpfulness and super friendly attitude of Mr. Dicky Firmansjah was remarkble. I sincerely believe that his personility, positive energy and appearance have a contageous effect on his fellow staffmembers. Not only at the frontdesk but certainly also elsewhere in the company. Although not working long yet for Ibis it must be said that he does set an example. It must be difficult in a work environment where achievements and surveys as well as scores below maximum are constantly a heavy burden but, in general the Ibis staff and Mr. Firmansjah perform beyond excellence. Also Mr. Anthoni in the restaurant gave me the feeling of being valued and respected to the most.
Stayed in August 2025
Reviewed: 9 August 2025
Murniati
MalaysiaNear food outlets
Stayed in August 2025
Reviewed: 4 August 2025
Dominik
SwitzerlandSometimes a bit a weird smell, but you will get used to it. Room could have been cleaned better on arrival.
Standard Ibis Setup. Simple but practical. Amazing location. Directly next to the Trans Studio Mall where you can have almost every kind of food and also everything else you need.
Stayed in July 2025
Reviewed: 3 August 2025
Afizan
MalaysiaRoom too small. Bathroom too small
Near to mall
Stayed in August 2025
Reviewed: 3 August 2025
Sutantijo
IndonesiaCheck in wait too long
Good location
Stayed in July 2025
Reviewed: 1 August 2025
Yesi
NetherlandsNo swimming pool
Near the mall
Stayed in July 2025
Reviewed: 18 July 2025
Meida
IndonesiaQuite chaotic lobby whenever conference because many people at the same time then staffs handle bit inproper (key access perday while I booked for 3 days, did payment then being called the day after asking another payment then they found out it is paid)
Connected to ball room/conference also mall
Stayed in June 2025
Reviewed: 23 June 2025
Mahmud
Brunei Darussalamnot at all
keep it up
Stayed in June 2025
Reviewed: 22 June 2025
Rose
SingaporeNoting.
Staff was friendly and accommodated to my smoking room request immediately.
Stayed in June 2025
Reviewed: 19 June 2025
Lisa
IndonesiaThe breakfast area could be more neat and organize. Now it is also become an alley to go through between hotel and the mall, so it is not quite private and also too open for a service area so it kind of inconvenience.
The location is great, just next to Trans Studio Mall Bandung. Which this is the most beneficial feature of the Hotel. If you are looking for a staycation and experience stay in Bandung. It have a good private mosque just across the hotel, it is also a great facility for moslem guest to have.
Stayed in June 2025
Reviewed: 18 June 2025
Rrraza1987
IndonesiaThe TV is not smart TV
The room was awesome
Stayed in June 2025
Reviewed: 3 June 2025
Sinta
Indonesiafor twin bed room, it is too small, almost not enough comfortable space in placing the mat for praying. during peak season, it's difficult to get a proper breakfast.
location is superb, of course. choice of breakfast menu. smoking room is available.
Stayed in April 2025
Reviewed: 26 May 2025
Ebrot
IndonesiaThe staff is not helping at all Just say sorry you need to go by self Eventhough ask to delivered my bag to my room, need to tell with hard way first Need to improved the way handle guest
Location
Stayed in May 2025
Reviewed: 21 April 2025
Luthfi
IndonesiaSo many dust in the floor of the room
Good location
Stayed in April 2025
Reviewed: 21 April 2025
Min
AustraliaLocation is good
Stayed in April 2025
Reviewed: 5 April 2025
Sugiantosusi
IndonesiaThe room was smell of cigarette even I stay at non smoking room maybe the previous customer was smoking in the room
Ibis Bandung Trans beside the Mall so when Hari Raya we can get dinner in the Mall Food court ....we can get medicine if we need when one of the family sick
Stayed in April 2025
Reviewed: 4 April 2025
Agsj
Indonesiathe bed was squeak,
Location very strategic, i love the lighting, and the cleanliness.
Stayed in April 2025
Reviewed: 3 April 2025
Drajat
KuwaitIt is part of the mall complex. Hence, it is easy to find food, amenities, and shopping.
Stayed in April 2025
Reviewed: 2 March 2025
Parsiwi
IndonesiaFrom my room, I can hear the noise at the alley and the room next to me
Location is next to the big shopping mall, and has easy access to other part of the city Room is standard, bed is comfortable Kind and helpful staffs (specially satpam who always ready to find me a taxi)
Stayed in February 2025
Reviewed: 18 February 2025
Poetri
IndonesiaRoom bit small, not much to do accept hang out outside or inside the mall, located in busiest road bit hard to access main road
Close to main road, located near tsm (mall) and indoor theme park, there’s beautiful mosque nearby, breakfast is awesome with plenty sitting area, easy to find food, room were cleaned everyday, staffs were nice and friendly.
Stayed in February 2025
Reviewed: 7 February 2025
Matitawaer
IndonesiaNone
Pretty good for short business trip
Stayed in February 2025
Reviewed: 1 February 2025
Rasib
MalaysiaWe booked this hotel because it included the facilities such as pool for children. But unfortunately, when we ask about it during our check in, the hotel admin inform that the pool only accessible for executive room. FYI we booked standard room.
Very convenient because the hotel location is just beside the mall.
Stayed in January 2025
Reviewed: 19 January 2025
Jimmy
IndonesiaBreakfast is very good with nice taste; Room air conditioner work properly so i can sleep well;
Stayed in January 2025
Crawley, UK
Tallahassee, USA
Bitola, North Macedonia
Mazatlán, Mexico
Merlo, Argentina
Golfito, Costa Rica
Bukowina Tatrzańska, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content