Reviews of Ibis Bali Kuta 3 stars
Jl. Raya Kuta No. 77, Tuban, 80361 Kuta, Indonesia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWe only needed a hotel-room to sleep after a busy day of sightseeing and before our early flight the next morning. This was perfect for that. Clean, comfortable and extremely close to the airport.
Dear Valuable Guest, Thank you for sharing your experience. We’re delighted to know that our clean and comfortable rooms, as well as our convenient location near the airport, suited your needs perfectly. We hope to have the pleasure of welcoming you back on your next visit. Regards, Emma Larantukan
Dear Valuable Guest, Thank you for sharing your experience. We’re delighted to know that our clean and comfortable rooms, as well as our convenient location near the airport, suited your needs perfectly. We hope to have the pleasure of wel… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBathroom is very small, no proper hanging options provided in bathroom. Bed is also small. No proper toiletries provided. Quantities of tea, sugar , creamers are very less.
Location
Dear Valued Guest, Thank you for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. Your comments regarding the bathroom size, amenities, and in-room supplies have been noted, and we will review them with our team to seek possible improvements. We appreciate your input and hope to have the opportunity to serve you better in the future. Regards, Emma Larantukan
Dear Valued Guest, Thank you for sharing your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. Your comments regarding the bathroom size, amenities, and in-room supplies have been noted, and we w… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewWe used this as an overnight stay for our lay over in Bali. The staff was friendly and helpful. Hotel was clean. Breakfast was basic but enough.
The rooms are old and dated. The bathroom's exhaust fans were not working in both rooms. Although the staff looked trying hard to maintain the cleanliness, we can see mould stain on few areas.
Dear Valued Guest, Thank you for choosing to stay with us during your layover in Bali and for taking the time to share your experience. We’re pleased to know that you found our staff friendly and helpful, and that the overall cleanliness and breakfast met your expectations. We do apologize for the inconvenience caused by the condition of the rooms and the bathroom exhaust fans. Your feedback regarding the mould stains has been noted, and we are working closely with our maintenance and housekeeping teams to address and improve these areas promptly. Your input is very valuable to us as we continuously strive to enhance the comfort and experience of all our guests. We hope to have the opportunity to welcome you back again in the future for an even better stay. Regards, Emma Larantukan
Dear Valued Guest, Thank you for choosing to stay with us during your layover in Bali and for taking the time to share your experience. We’re pleased to know that you found our staff friendly and helpful, and that the overall cleanliness an… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewA bed for the night
Bed bugs
Dear Valuable Guest, Thank you for your review. We are truly sorry to hear about your concern. Following your feedback, our team has conducted a thorough inspection of the room and surrounding areas, and we can confirm that no signs of bed bugs were found. Please be assured that cleanliness and hygiene are taken very seriously at our hotel, and we have regular pest control treatments in place as part of our strict maintenance standards. We regret any discomfort you may have experienced, and we remain committed to providing a safe and comfortable stay for all our guests. Should you wish to share more details, we would be happy to follow up directly. We truly value your input, as it helps us improve. If you are willing, we would appreciate the opportunity to speak with you directly and restore your confidence in our hotel. Regards, Emma Larantukan
Dear Valuable Guest, Thank you for your review. We are truly sorry to hear about your concern. Following your feedback, our team has conducted a thorough inspection of the room and surrounding areas, and we can confirm that no signs of bed … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewVery lovely Villas with super friendly personal
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay at ibis Bali Kuta and appreciated the warm service from our team. Your kind words mean a lot to us and will surely motivate our staff to continue delivering excellent hospitality. We look forward to welcoming you back again soon! Regards, Emma Larantukan
Dear Guest, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay at ibis Bali Kuta and appreciated the warm service from our team. Your kind words mean a lot to us and will surely motivate our staff to continue… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewNear to the airport, somehow clean, staff were so helpful
Curtains were not covering all the sun,
Dear Valuable Guest, Thank you for taking the time to share your feedback about your recent stay at ibis Bali Kuta. We’re glad to hear that you appreciated our location near the airport, the cleanliness of our property, and especially the helpfulness of our staff — your kind words mean a lot to us. We also appreciate your constructive input regarding the curtains in the room. Please rest assured that we will share this with our team for further improvement, as we continuously strive to enhance our guests’ comfort. We hope to welcome you back in the near future for an even better experience. Regards, Emma Larantukan
Dear Valuable Guest, Thank you for taking the time to share your feedback about your recent stay at ibis Bali Kuta. We’re glad to hear that you appreciated our location near the airport, the cleanliness of our property, and especially the h… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewIt was ok thank you
Not sure
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your visit to ibis Bali Kuta. While we're glad to hear everything was okay, we would love to know more about how we can improve your experience in the future. Please don't hesitate to reach out with any specific comments or suggestions. We hope to welcome you back again soon for a stay that exceeds your expectations. Regards, Emma Larantukan
Dear Valued Guest, Thank you for taking the time to share your feedback. We appreciate your visit to ibis Bali Kuta. While we're glad to hear everything was okay, we would love to know more about how we can improve your experience in th… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewI didn’t like anything. Room was small, terrible, smelly, there were so many bugs. Breakfast was disaster.
There is nothing that i liked👎🏻👎🏻👎🏻 Disasterrrr
Dear Valuable Guest, At first we would like to thank you for the time you have spare during share this stay experience. Regret in knowing that your stay was not met with your expectations overall. We have taking your input as our concern. We have shared our facilities information through our official website. Should it is not suit you, we do regret. Please rest assured that we will take your input as our improvement points to be better in the future. Hope that we could have another chance in serving you better in your future trip. Regards, Emma Larantukan
Dear Valuable Guest, At first we would like to thank you for the time you have spare during share this stay experience. Regret in knowing that your stay was not met with your expectations overall. We have taking your input as our concern. W… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewLocation, decent rooms, early breakfast, breakfast options, reasonable price, smiling staff.
Small rooms, staff communication.
Dear Valuable Guest, Thank you for the time you have spare during share this stay experience of your recent stay at ibis Bali Kuta. Glad to know that you are enjoying your overall stay experience with us. Indeed we are located strategically nearby many attractive destinations. Appreciate that you were enjoying the breakfast we served and the team hospitality. For our room size, it has been informed at our official website. Should it is not suit you, we do regret.. However, we do hope having another chance for welcoming you again in you future trip. Feel free to drop us an email should you have another future staying plan with us. Regards, Emma Larantukan
Dear Valuable Guest, Thank you for the time you have spare during share this stay experience of your recent stay at ibis Bali Kuta. Glad to know that you are enjoying your overall stay experience with us. Indeed we are located strategically… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 November 2024 · Stayed in September 2024
Verified reviewReviewed: 16 October 2024 · Stayed in September 2024
Verified reviewI forgot my AirPods in the room when I try to call to the hotel they said we couldn’t found sorry but I exactly remember kept my AirPods on the table but due to flight timing left at the hotel. Totally unacceptable this behavior from the staff
Dear Valuable Guest, Thank you for the time that your spare during share this stay experience. Regret in knowing that you were experienced some inconvenience services after your stay. We have checked with the team, your AirPods indeed could not be found in the room. We already ask the team attendant and indeed they are not found any of your AirPods. Please rest assure that we are very concern with our guest safety and security. We will for sure ensure all the teams SOP is based on our standard. Hopefully that your AirPods will be found soon and we do hope having another chance in serving you better in your future trip. Regards, Emma Larantukan
Dear Valuable Guest, Thank you for the time that your spare during share this stay experience. Regret in knowing that you were experienced some inconvenience services after your stay. We have checked with the team, your AirPods indeed coul… Show more
Reviewed: 3 October 2024 · Stayed in August 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThe location and price were good
Sheets were dirty. Zero view. The noise from the rooms next door was insane
Dear Nicholas, At first we would like to thank you for the time you have spare during share this stay experience. Regret that your stay was not as expected. Especially related with our facilities and the comfortless of surround. Apologize for the inconvenienced caused. We really do hope that we are having another chance in serving you better in your future trip. Feel free to drop us you future queries. Regards, Priyatna Widjajasoekma
Dear Nicholas, At first we would like to thank you for the time you have spare during share this stay experience. Regret that your stay was not as expected. Especially related with our facilities and the comfortless of surround. Apologize f… Show more
Reviewed: 21 August 2024 · Stayed in August 2024
Verified reviewStaff very nice and kind
Dirty ans smelly
Dear Valuable Guest, At first, we would like to thank you for the time you have spare during share this recent stay experience at ibis Bali Kuta. Regretfully in knowing that your stay might not as expected. Please rest assured that we are taking your input seriously because we are strive to serve the best to the guest. However, we do hope having another chance for serving you better in your future trip. Feel free to drop us your future queries should you have any chance in staying again with us in your future trip. Regards, Priyatna Widjajasoekma
Dear Valuable Guest, At first, we would like to thank you for the time you have spare during share this recent stay experience at ibis Bali Kuta. Regretfully in knowing that your stay might not as expected. Please rest assured that we are t… Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 August 2024 · Stayed in July 2024
Verified reviewThe location was great for me as it was close to the airport. I arrived late and I got a good night’s sleep before my friend arrived the next morning. I read some negative reviews about the breakfast but I loved it! I really enjoyed the Indonesian options. Everything was fresh and tasty. The outdoor courtyard was pleasant. I probably wouldn’t stay here for a holiday (no pool) but for transit it was great, especially with a 12:00 checkout. I felt safe and comfortable.
It took a while to locate my driver - he wasn’t waiting in the place I was expected. Airport wifi was patchy so I had trouble using WhatsApp to communicate. I also paid twice because I was half asleep. I gave the driver money, then the hotel asked for payment. It wasn’t a huge amount though but it would’ve been good to have clear payment instructions.
Dear Valuable Guest, At first we would like to thank you for the time you have spare of your recent stay experience. Really glad that overall you are enjoying your stay with us especially for the breakfast served and the ambiance of our outdoor restaurant. We have noted that your input regarding our driver and will check regarding that as you only supposed to pay at our reception if you using our shuttle service,. Thank you again for your staying feedback. Hope we have another chance to serve you with another pleasant stay in your next trip. Regards, Priyatna Widjajasoekma
Dear Valuable Guest, At first we would like to thank you for the time you have spare of your recent stay experience. Really glad that overall you are enjoying your stay with us especially for the breakfast served and the ambiance of our ou… Show more