3.4

Reviews of Super OYO 1654 Maha Bharata Kuta Inn 2 stars

Jl. Legian no. 96, 80361 Legian, Indonesia

  • 3.0 Poor
    Bradley

    Reviewed: 15 November 2024 · Stayed in October 2024

    Verified review

    It's cheap

  • Jerin

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review
  • 7.0 Good
    Phebe

    Reviewed: 15 October 2024 · Stayed in October 2024

    Verified review

    The view from the balcony.

    The couple living in the next room kept arguing at night.

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  • Yavi

    Reviewed: 3 August 2024 · Stayed in July 2024

    Verified review

    Nothing. The place was a mess.

    I know we booked last minute but the place is bulls**t, the photos you see are definitely not what you get. Ceiling is covered with moisture and the room stinks of it. The bathroom looked like a prision's one. Doors broken, humid bedsheets, dust.. everything was disgusting. When we checked in the lady at the reception gave us one towel but we were two people so I asked if we could have another towel as we were two and she said no. Super disappointing experince, don't book here, for the price you pay [even though is a low price] you can find something better.

    Property response:

    Dear, Yavi! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kisno!

    Super OYO 1654 Maha Bharata Kuta Inn
    5 August 2024
  • Mariano

    Reviewed: 11 June 2024 · Stayed in June 2024

    Verified review

    Nothing

    Everything

    Property response:

    Dear, Mariano! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kimawati!

    Dear, Mariano! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more

    Super OYO 1654 Maha Bharata Kuta Inn
    12 June 2024
  • Lumban

    Reviewed: 28 February 2024 · Stayed in February 2024

    Verified review
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  • Paulo

    Reviewed: 22 February 2024 · Stayed in February 2024

    Verified review

    The only good thing is the location. Everything else is terrible

    Terrible property with mould on the walls, the “shower” was literally a bucket and a pot, floor was stick, bed linen smelly, no towels, toilet barely works, no toilet paper, mouldy aircon, etc etc etc

    Property response:

    Dear, Paulo! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Margianti!

    Dear, Paulo! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Mar… Show more

    Super OYO 1654 Maha Bharata Kuta Inn
    22 February 2024
  • Alex

    Reviewed: 16 February 2024 · Stayed in February 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Lloyd

    Reviewed: 15 January 2024 · Stayed in January 2024

    Verified review

    Air-conditioning in room.

    There is NO TOWELl in the rooms(WTH),so I had to humilate myself by calling out to room opposite after my shower, and they got towel from front desk. Thank God they were there as walking naked to the front desk is probably something no one wants to see. The front desk thought it was funny. When I persevered why there is no towel in rooms, they said Oyo No towels,Oyo No towels. Also, there is no soap for some ungodly reason. Also, there is no toilet paper. So, in short, as long as you don't use your room for showering, going to the toilet, or not drying yourself after shower, you'll be fine. Also, as long as you don't mind, staff laughing at your expense. They obviously don't like customer's. Who needs customers in this modern age. I would have rated good if they simply had towel in room,soap in shower and toilet paper. Not hard really.

    Property response:

    Dear, Lloyd! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Mahmud!

    Super OYO 1654 Maha Bharata Kuta Inn
    16 January 2024
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  • Maulida

    Reviewed: 11 December 2023 · Stayed in October 2023

    Verified review

    cheap

  • Rahim

    Reviewed: 11 December 2023 · Stayed in November 2023

    Verified review

    Bathroom was horrendous. Towels smelled of bleach. And customer service was not good.

    Property response:

    Dear, Rahim! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Martiah!

    Super OYO 1654 Maha Bharata Kuta Inn
    11 December 2023
  • Rodríguez

    Reviewed: 22 September 2023 · Stayed in September 2023

    Verified review

    Location, stuff kind

    Wasn't clean, shower doesn't works good. Bad Smell

    Property response:

    Hi, Rodríguez! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

    Super OYO 1654 Maha Bharata Kuta Inn
    28 September 2023
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  • Maria

    Reviewed: 14 September 2023 · Stayed in September 2023

    Verified review

    The bed and the A/C

    The bathroom. The shower had almost no water coming out. The toilet was disgusting so I never sat on it.

    Property response:

    Apologies for the problems you had faced, Maria! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

    Super OYO 1654 Maha Bharata Kuta Inn
    23 September 2023
  • Ricardo

    Reviewed: 10 September 2023 · Stayed in August 2023

    Verified review

    The location was good and I enjoyed to have a balcony.

    The bathroom has several problems. The shower didn't work. I had to shower with a bucket and a jug.

    Property response:

    Dear, Ricardo! Thanks for your valuable time to write a review. We will strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcoming you soon. Regards, Martiah!

    Super OYO 1654 Maha Bharata Kuta Inn
    10 September 2023
  • Ahmad

    Reviewed: 4 September 2023 · Stayed in August 2023

    Verified review

    Non

    Need to upgrade their services, facilities & properties

    Property response:

    Dear, Ahmad! We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Maliva!

    Super OYO 1654 Maha Bharata Kuta Inn
    4 September 2023
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  • Kaur

    Reviewed: 27 August 2023 · Stayed in July 2023

    Verified review

    We had a bad experience in this hotel. We booked 2 rooms. It showed differently in online pics. When we entered the room it was in bad conditions.I already uploaded pics. The bed was briken, everything broken. We were very disappointed .even no hot water, bugs in room. when we told the reception staff they said we didn't have enough room. I wanted to ask you if you don't have any room why you booked or confirm the booking? We stayed only 1 night and we paid for another night as well but we didn't stay. We will never recommend it.

    Property response:

    Dear, Kaur! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Martiah!

    Super OYO 1654 Maha Bharata Kuta Inn
    27 August 2023
  • 7.0 Good
    Saputri

    Reviewed: 25 August 2023 · Stayed in August 2023

    Verified review
  • 3.0 Poor
    Ricardo

    Reviewed: 19 August 2023 · Stayed in August 2023

    Verified review

    It was in the centre of Kuta, walking distance to the major landmarks

    My balcony was sunny in the morning.

    Property response:

    Dear, Ricardo! Thank you for your valuable feedback. We will look forward to hosting you soon. Have a great day! Regards, Kimawati!

    Super OYO 1654 Maha Bharata Kuta Inn
    20 August 2023
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  • 7.0 Good
    Pavel

    Reviewed: 18 August 2023 · Stayed in August 2023

    Verified review

    🤙

    🤙

    Property response:

    Hi, Pavel! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ava

    Super OYO 1654 Maha Bharata Kuta Inn
    21 August 2023
  • Peter

    Reviewed: 14 August 2023 · Stayed in August 2023

    Verified review

    Good location

    Disgusting dirty filthy. Hair on the floor. Bathroom mouldy bad smell.

    Property response:

    Dear, Peter! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Kiswari!

    Super OYO 1654 Maha Bharata Kuta Inn
    17 August 2023
  • Lompoliuw

    Reviewed: 6 August 2023 · Stayed in August 2023

    Verified review

    is i like the most its in the centre of Kuta for me 5 minute walk to the traditional market which is best to get local fruits

    concider the price i have no complain

    Property response:

    Dear, Lompoliuw! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Mahmud!

    Super OYO 1654 Maha Bharata Kuta Inn
    7 August 2023
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  • Berat

    Reviewed: 18 July 2023 · Stayed in July 2023

    Verified review

    The bed is not comfortable in the hotel, the wifi does not work in the room, you can only enter it in the lobby. no hot water, toilet smells very bad. When I said that there was no hot water and wifi in the room, he said there is nothing to do with a smile on my face. employees are very uninterested, don't stay here it's a waste of your money

    Property response:

    Dear, Berat! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kistanto!

    Super OYO 1654 Maha Bharata Kuta Inn
    19 July 2023
  • 7.0 Good
    Irina

    Reviewed: 11 July 2023 · Stayed in July 2023

    Verified review

    Great location, right in the center of Kuta. Cheap price. Good view from the balcony (my room was in the third floor) and a big balcony. Clean white sheets. Staff helped to carry my suitcase up to the third floor and back. A normal place for a couple of nights.

    Old simple hotel. You shouldn't expect much for that price. Very old bathroom, old furniture, but everything works. Not perfectly cleaned, but ok.)

    Property response:

    Dear, Irina! Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Martiah.

    Super OYO 1654 Maha Bharata Kuta Inn
    11 July 2023
  • Barbara

    Reviewed: 27 June 2023 · Stayed in June 2023

    Verified review
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