Reviews of Super OYO 1654 Maha Bharata Kuta Inn 2 stars
Jl. Legian no. 96, 80361 Legian, Indonesia

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Reviewed: 15 November 2024 · Stayed in October 2024
Verified reviewIt's cheap
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewThe view from the balcony.
The couple living in the next room kept arguing at night.
Reviewed: 3 August 2024 · Stayed in July 2024
Verified reviewNothing. The place was a mess.
I know we booked last minute but the place is bulls**t, the photos you see are definitely not what you get. Ceiling is covered with moisture and the room stinks of it. The bathroom looked like a prision's one. Doors broken, humid bedsheets, dust.. everything was disgusting. When we checked in the lady at the reception gave us one towel but we were two people so I asked if we could have another towel as we were two and she said no. Super disappointing experince, don't book here, for the price you pay [even though is a low price] you can find something better.
Dear, Yavi! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kisno!
Reviewed: 11 June 2024 · Stayed in June 2024
Verified reviewNothing
Everything
Dear, Mariano! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kimawati!
Dear, Mariano! Sorry for the inconvenience. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards… Show more
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 22 February 2024 · Stayed in February 2024
Verified reviewThe only good thing is the location. Everything else is terrible
Terrible property with mould on the walls, the “shower” was literally a bucket and a pot, floor was stick, bed linen smelly, no towels, toilet barely works, no toilet paper, mouldy aircon, etc etc etc
Dear, Paulo! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Margianti!
Dear, Paulo! Something like this shouldn not have happened. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Mar… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewAir-conditioning in room.
There is NO TOWELl in the rooms(WTH),so I had to humilate myself by calling out to room opposite after my shower, and they got towel from front desk. Thank God they were there as walking naked to the front desk is probably something no one wants to see. The front desk thought it was funny. When I persevered why there is no towel in rooms, they said Oyo No towels,Oyo No towels. Also, there is no soap for some ungodly reason. Also, there is no toilet paper. So, in short, as long as you don't use your room for showering, going to the toilet, or not drying yourself after shower, you'll be fine. Also, as long as you don't mind, staff laughing at your expense. They obviously don't like customer's. Who needs customers in this modern age. I would have rated good if they simply had towel in room,soap in shower and toilet paper. Not hard really.
Dear, Lloyd! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Mahmud!
Reviewed: 11 December 2023 · Stayed in October 2023
Verified reviewcheap
Reviewed: 11 December 2023 · Stayed in November 2023
Verified reviewBathroom was horrendous. Towels smelled of bleach. And customer service was not good.
Dear, Rahim! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Martiah!
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewLocation, stuff kind
Wasn't clean, shower doesn't works good. Bad Smell
Hi, Rodríguez! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
Reviewed: 14 September 2023 · Stayed in September 2023
Verified reviewThe bed and the A/C
The bathroom. The shower had almost no water coming out. The toilet was disgusting so I never sat on it.
Apologies for the problems you had faced, Maria! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
Reviewed: 10 September 2023 · Stayed in August 2023
Verified reviewThe location was good and I enjoyed to have a balcony.
The bathroom has several problems. The shower didn't work. I had to shower with a bucket and a jug.
Dear, Ricardo! Thanks for your valuable time to write a review. We will strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcoming you soon. Regards, Martiah!
Reviewed: 4 September 2023 · Stayed in August 2023
Verified reviewNon
Need to upgrade their services, facilities & properties
Dear, Ahmad! We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Maliva!
Reviewed: 27 August 2023 · Stayed in July 2023
Verified reviewWe had a bad experience in this hotel. We booked 2 rooms. It showed differently in online pics. When we entered the room it was in bad conditions.I already uploaded pics. The bed was briken, everything broken. We were very disappointed .even no hot water, bugs in room. when we told the reception staff they said we didn't have enough room. I wanted to ask you if you don't have any room why you booked or confirm the booking? We stayed only 1 night and we paid for another night as well but we didn't stay. We will never recommend it.
Dear, Kaur! Sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Martiah!
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewReviewed: 19 August 2023 · Stayed in August 2023
Verified reviewIt was in the centre of Kuta, walking distance to the major landmarks
My balcony was sunny in the morning.
Dear, Ricardo! Thank you for your valuable feedback. We will look forward to hosting you soon. Have a great day! Regards, Kimawati!
Reviewed: 18 August 2023 · Stayed in August 2023
Verified review🤙
🤙
Hi, Pavel! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ava
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewGood location
Disgusting dirty filthy. Hair on the floor. Bathroom mouldy bad smell.
Dear, Peter! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Kiswari!
Reviewed: 6 August 2023 · Stayed in August 2023
Verified reviewis i like the most its in the centre of Kuta for me 5 minute walk to the traditional market which is best to get local fruits
concider the price i have no complain
Dear, Lompoliuw! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Mahmud!
Reviewed: 18 July 2023 · Stayed in July 2023
Verified reviewThe bed is not comfortable in the hotel, the wifi does not work in the room, you can only enter it in the lobby. no hot water, toilet smells very bad. When I said that there was no hot water and wifi in the room, he said there is nothing to do with a smile on my face. employees are very uninterested, don't stay here it's a waste of your money
Dear, Berat! Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kistanto!
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewGreat location, right in the center of Kuta. Cheap price. Good view from the balcony (my room was in the third floor) and a big balcony. Clean white sheets. Staff helped to carry my suitcase up to the third floor and back. A normal place for a couple of nights.
Old simple hotel. You shouldn't expect much for that price. Very old bathroom, old furniture, but everything works. Not perfectly cleaned, but ok.)
Dear, Irina! Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Martiah.
Reviewed: 27 June 2023 · Stayed in June 2023
Verified review