Jl. Pratama no.86, Tanjung Benoa, 80363 Nusa Dua, Indonesia
#14 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 1175 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.5
Facilities
8.9
Staff
9.6
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 30 August 2025
Felipe
ChileNothing to complain about! Everything was great and the staff to
Stayed in August 2025
Reviewed: 18 August 2025
Tim
GermanyUnfortunately, the property itself is quite narrow and offers less space; nearby there are also hotels with more park-like grounds.
The breakfast was really good, very varied and diverse. Everything was clean, and the staff were extremely accommodating. The location is excellent, with a supermarket across the street and restaurants all around—everything you need.
Stayed in August 2025
Reviewed: 17 August 2025
Najam
PakistanIt’s really wonderful lobby sitting area and staff is very cooperative
Stayed in August 2025
Reviewed: 17 August 2025
Rory
AustraliaGreat hotel for kids, we had a great time
Stayed in August 2025
Reviewed: 16 August 2025
Zsolt
HungaryThe rooms facing the road are noisy at night
Nice location, great breakfast, very kind and helpful staff
Stayed in July 2025
Reviewed: 16 August 2025
Rebecca
New ZealandLovely staff, helpful and friendly. The room was a good size and clean. The breakfast was delicious.
Stayed in July 2025
Reviewed: 14 August 2025
Fiona
United KingdomOur first room had a bad smell, but the staff found us another room and moved us right away once we let them know.
Lovely hotel and exceptionally lovely and attentive staff. Kids club was really great and the staff there were fabulous. Spa was great. Lovely clean pools.
Stayed in August 2025
Reviewed: 13 August 2025
Nishank
Italyhard to leave.
Loved our time at Holiday Inn Nusa Dua! The pool was amazing (and the cocktails even better), breakfast was delicious, and the Nasi Yaaa dinner with Hanuman was a must-try. Spa treatments were so relaxing, and we had fun with snooker and indoor games. Perfect mix of comfort, fun, and Bali vibes!
Stayed in August 2025
Reviewed: 13 August 2025
Nicholas
New ZealandNothing.
Great location and set up across the resort. Staff are awesome and very friendly. The breakfast was brilliant.
Stayed in August 2025
Reviewed: 10 August 2025
Amer
Saudi ArabiaSheets have unpleasant smell Clean need improvement Menu have not too much options Non Smart TV
Facilities Activities Breakfast is not bad compared to other hotels in Bali Spa is clean and fancy Family friendly
Stayed in August 2025
Reviewed: 9 August 2025
Coen
NetherlandsPool is maximum 120cm deep
Good breakfast, nice rooms and private beach
Stayed in August 2025
Reviewed: 8 August 2025
Abdelhak
FranceNothing
Every thing place food staff it was great
Stayed in August 2025
Reviewed: 6 August 2025
Razan
JordanI didn't like that the ocean was full of seaweed at the time of our visit (11-15, June, 2025). We were disappointed that the beach was not suitable for swimming at the time of our visit.
Facilities were clean, and the breakfast buffet was full of varieties and high-quality items.
Stayed in June 2025
Reviewed: 4 August 2025
Devon
AustraliaThe bed is very uncomfortable.
Beautiful hotel, pool is great for kids, breakfast buffet wasn’t outstanding.
Stayed in July 2025
Reviewed: 2 August 2025
Katie
United KingdomNot a negative but a tip for light sleepers to bring earplugs as it’s quite noisy as soon as other guests are awake. We also would have loved there to have been more sun loungers or, at least, space for belongings poolside.
We’re a family with young children, coming to Bali from the UK, with me wanting to make this trip for 15 years! We decided to start in Nusa Dua as it seemed like a good area for young families and this hotel, particularly, also seemed that it would tick many boxes for us. We were so glad we made this choice, as it actually exceeded our expectations! We’re quite fussy about quality and were impressed with the cleanliness of the hotel and the spaciousness of our Family Adventure Suite (sea view). The breakfasts were excellent - so much choice - and we were able to feel relaxed and confident about one of our children’s food allergies, as the staff were so careful and supportive about this. He could even have his favourite foods made specially without the allergen. The dinners, too, were always delicious, my only feedback being that it would have been good to have a few more healthy options for children - there were all the Western crowd pleasers, which I understand covers a lot of options, but it would have been great for these to have been served with veg or salad. We had to keep paying extra for adult portions of these things just so that we could then offer them to our children. The pools were very much enjoyed by us - I don’t think they’d be much fun if travelling without children, particularly as the one indoor courtyard pool was too cold to swim in and always empty as a result - but the outdoor one was very much geared to children and families and suited us perfectly. Our only frustration was that there were never enough sun loungers or even, in lieu of these, just somewhere to put our towels and bags. It did feel like there was space for this, so the hotel would easily address this. We loved exploring the beach and enjoying the changes throughout the day of small waves or gentle paddling.
Stayed in July 2025
Reviewed: 1 August 2025
Brent
SwedenOne of our King Suites was great, the other was average. Also, some construction out the window didn’t help the view.
Great place to chill with the family for a couple of days. The staff is wonderful and helpful. The resort makes it easy for a family to relax and enjoy the place.
Stayed in August 2025
Reviewed: 30 July 2025
Raj
United KingdomThere is nothing I didn't like.
Loved how kids friendly this place is .... The staff are so amazing and kind friendly and helpful ... The bar vibe is awesome .... It's very beautifully made where there is alot of cool breeze around ...the pool is very unique ....
Stayed in July 2025
Reviewed: 30 July 2025
Kaur
CanadaMet the expectations - clean, amazing staff, overall ambience, events arranged by the property like music evenings added to the charm
Stayed in July 2025
Reviewed: 23 July 2025
Domen
SloveniaBeach is not so clean and tou can’t swimm.
Cleen and very friendly personnel. Free foto shooting, and kids club was great.
Stayed in July 2025
Reviewed: 23 July 2025
Jennifer
AustraliaThe frosted glass bathroom. You could see each other having a shower etc.
The staff were super friendly and helpful. The breakfast was great. We had a very relaxing time.
Stayed in July 2025
Reviewed: 23 July 2025
Susan
United KingdomEvening meal
Beachfront and pool. Breakfast excellent. Great Watersports. Staff extremely friendly.
Stayed in July 2025
Reviewed: 22 July 2025
Manguruwala
AustraliaNothing
People are very friendly and services we happy. But our suggestion in restaurants serving should be little bit quicker
Stayed in July 2025
Reviewed: 20 July 2025
Damjan
SloveniaBeach at the hotel is not ideal for swimming but you can find better one in proximity.
Great staff. Very good swimming pool, good breakfast. Overall, great hotel for a family stay.
Stayed in July 2025
Reviewed: 19 July 2025
Gergely
HungaryRooms looking onto pool are little bit noisy.
Nice and clean hotel. Good food. Staff is very kind.
Stayed in July 2025
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