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Reviews of Holiday Inn Express Baruna by IHG 4 stars

Jalan Wana Segara 33A, 80361 Kuta, Indonesia

#18 of 193 hotels in Kuta

Guests' Choice

Review score

Based on 1961 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Very convenient and good value
    • Leisure trip
    • Couple
    • Standard Room with Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The rooms were a bit small

    Close to the airport and beach Great breakfast Friendly staff

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Free Breakfast
    • Stayed 5 nights
    • Submitted via mobile

    The only downside was there was a mix up with our airport transfers upon leaving, resulting in a last-minute airport dash! Stressful at the time, but im sure we will look back and laugh. The staff did everything they could to remedy the situation and did manage to source a ride for us so we could make our flight.

    This was an incredible place to stay. The rooftop pool was amazing with a lovely view, and the rooftop bar offered a great range of affordable drinks and food. The service could not be faulted. We opted for the half board option, whereby dinner was provided by the restaurant at their sister resort Holiday Inn. This was very generous offering entree, main and dessert every night, from a very extensive menu. I highly recommend this option. We will definitely stay again.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Thank you all for a great time
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Free Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    ​All-day dining, I would say, was the weakest point. The pizza we had was bland, very under-seasoned, and the crust was not good at all. ​I noticed there were many strands of long hair in the room, which I notified the front desk staff about. The next day, they tried their best to clean the room

    . ​The bedding was very comfy, and the environment was very conducive to a good night's rest. ​I would also like to thank the management for inviting us to the "Meet the Management" get-together. I really enjoyed the event with my mate. ​What made this hotel truly special, I would say, is the staff. During my stay, not only did they listen to our comments and complaints, they also "heard us to their hearts."

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Pleasant and happy stay
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    None

    Location, cleanliness attentive and friendly staffs members

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Good and convenient
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night

    Convenient location near airport. Comfortable beds and on beach. Easy walk to shops etc. decent breakfast and amazing front of house team.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Super and near airport
    • Leisure trip
    • Group
    • Standard Room with Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Near to airport, free transfer, lovely roof top pool, nice view, comfy bed.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Great value stay before our flight home. Excellent facilities.
    • Leisure trip
    • Family with young children
    • Family Room with Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    We only stayed a night before our flight but what incredible value! The hotel is modern, the facilities are great. A lovely pool with a great view of the sunset, nice restaurants. We got adjoining family rooms which came with dinner and breakfast for everyone. Our flight wasn’t until the evening and they let us stay and the kids use the pool for the day while we were waiting. Unbeatable value.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night

    All good

    Very clean and comfortable. Great to have a wake up dip in the pool. Delicious breakfast with lots of choice. Staff helpful on reception

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Very convenient for a short stop over
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    I liked the fact that there was a rooftop pool which was quieter than the garden pool. I like the fact that the restaurant wasn’t overpriced so I ate the most of the time. And there’s a nice little massage parlour just up the road. I stayed here for two nights while I was in transit. The staff were extremely helpful.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Very neet, practical

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    An amazing hotel. Probably the best I’ve seen in Bali. Rooms are new, facilities incredibly good and most importantly…it is quiet!

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Great place for a quick visit in Kuta!
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    It’s separate from Holiday Inn Resort. I thought they’re just the same. Although it’s very close, I still have to walk to the resort to eat at the big restaurants.

    It’s beach front, clean and accessible to everything.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Fantastic hotel. Would happily stay there again
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very well organised, comfortable. Excellent bed, Outstanding value for money

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Everything was amazing. The location, staff, room, breakfast 10 on 10!

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Close to shopping, swiming pool on the roof, free shuttle bus from aiport. Good breakfast.

    Stayed in June 2025

  • Reviewed: 1 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    .

    .

    Stayed in July 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Free Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    The towels weren't really clean. They were grey rather than white. This was the only reason I gave a 9. Other than this, the hotel is perfect.

    The rooftop pool and the bar are both amazing The room is spacious enough. The location is nice. Not in a crowded area but also near everything in Kuta The laundry room is an absolute plus

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    Excellent hotel that I reccomend to everyone.
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    I can’t fault a single thing about this hotel.

    What a great hotel. Location to the airport was perfection. We loved the service, the location (close to the beach and shops), the overall cleanliness of the hotel and the facilities. It was a short stay but we enjoyed it very much, making use of the gym (appreciated the aircon) and the beautiful rooftop pool. We booked to stay again when returning to Bali and were truly grateful to have been able to leave one of our luggage in storage until our return. This made traveling very convenient. The free airport shuttle was also appreciated. The staff are all extremely friendly and helpful. Highly recommend this hotel!

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room with Free Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    There’s no rain shower head. Only one door leads to the shower, and there’s no main toilet door — the TV is directly visible from the toilet.

    Loved the hospitality. All the staff were very attentive and made me feel truly welcome. They kindly allowed me to check in early upon arrival and accommodated all my needs and requests throughout my stay. Marvelous service! Location is great, peaceful and quiet, yet still very close to the beaches.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    10
    Return quests
    • Leisure trip
    • Couple
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Location, quiet but walking distance to everything we needed. Tea Tree Day spa was sensational.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Vista de la piscina al mar. Increible

    Stayed in July 2025

  • Reviewed: 27 July 2025

    8.0
    Good value for money!
    • Leisure trip
    • Family with young children
    • King Suite with Airport Transfer
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet while free was just lacking breakfast items like back and beans.

    Customer service was exceptional. Facilities and room were in good condition and comfortable. Great location short stroll to everything you need, great views and access to beach.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    A great hotel close to the airport.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night

    Nothing.

    Fantastic hotel, clean and comfortable room. Friendly staff.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Always my choice near the airport
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Free Breakfast
    • Stayed 1 night
    • Submitted via mobile

    Breakfast can be improved with a barista i stead of machine coffee??? Hee hee.

    I always stay here and it's never disappointed. Reasons- prompt free airport pick up Great online communication via Booking and Whatsapp Comfortable Bed Efficient check in Kettle and fridge in room Reasonably quiet Friendly staff with good communication abilities Special shout out to the reservations team who changed my stay dates for a minimal fee.

    Stayed in July 2025

Showing 1 – 25

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