Reviews of Diamond Hotel Kuta Bali 4 stars
Jalan Raya Kuta No. 39, 80361 Kuta, Indonesia

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThere was ants in the room The hotel is a four star rated one, so we expected a bit more cleaner bathroom
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAll the staff is so nice. They after cleanliness, they look after your morning breakfast. Everything is so good.
Dear Gurveer, We are very glad that we could impress you on your recent experienced stay at Hotel Diamond Kuta, Bali and thank you for your great comments about room cleanliness and nice team member. Very proud of my team for their service delivery. We look forward to have you with us again and if I can be of any assistance please do not hesitate to contact us directly. Sincere regards, Sukra
Dear Gurveer, We are very glad that we could impress you on your recent experienced stay at Hotel Diamond Kuta, Bali and thank you for your great comments about room cleanliness and nice team member. Very proud of my team for their service… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNice staff and good breakfast
The rooms were quite dirty & broken
Dear Nadine, It was our pleasure to have you as our guest and thank you for recognizing of our great breakfast, served by our friendly team member during your recent short stay at Hotel Diamond Kuta, Bali. I do apologies for the in-convenience of the cleanliness, however we will immediate followed it up to enable everyone more convenience to stay with us. We look forward to have you with us again and will be more then happy to be of assistance to you for your future booking. Sincere regards, Sukra
Dear Nadine, It was our pleasure to have you as our guest and thank you for recognizing of our great breakfast, served by our friendly team member during your recent short stay at Hotel Diamond Kuta, Bali. I do apologies for the in-conven… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good but it was the same food everyday .. apart from that everything is good
Same breakfast everyday
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was close to the airport having travelled over 18 hours. This isn't somewhere you would stay for your whole time In Bali
Dear Jessica, Thank you for your review and really appreciate for highlighting of our great location with an easy access to anywhere, includes to airport and also very close to shopping complex as well as food centers which are located in front of hotel across the road. We look forward to have you with us again in the near future and if we can be of any further assistance please do not hesitate to contact me directly. Sincere Regards, Sukra
Dear Jessica, Thank you for your review and really appreciate for highlighting of our great location with an easy access to anywhere, includes to airport and also very close to shopping complex as well as food centers which are located in… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewHotel that you mustttt stay in Kuta, Bali. It such a strategic place, near to every hotspot place. Delicious breakfast. Friendly staff. Love everything about this hotel. Wish i could stay longer here.
Nonee everything was perfect
Dear Noraisyah, Greetings from all of us at Hotel Diamond Kuta, Bali and thank you for giving us Excellent score on your recent short stay with us. It's really appreciate for your positive feedback and thank you for recognising our overall services by the team during your stay with us, for sure I will share to all of the team. We look forward to have you with us again and please do not hesitate to contact us if we can be of any assistance for your future booking. Sincere regards, Sukra
Dear Noraisyah, Greetings from all of us at Hotel Diamond Kuta, Bali and thank you for giving us Excellent score on your recent short stay with us. It's really appreciate for your positive feedback and thank you for recognising our ov… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff, great location and value for money. We arrived after midnight but were still warmly welcomed. Yummy breakfast included.
The walk to our rooms
Dear Paulina, I am delighted with your great review and thank you for taking the time to write these kind of positive feedback on your recent short stay in our Hotel Diamond Kuta, Bali. We are absolutely looking forward to have you with us again, please do not hesitate to contact us directly if I can be of any assistance. Sincere regards, Sukra
Dear Paulina, I am delighted with your great review and thank you for taking the time to write these kind of positive feedback on your recent short stay in our Hotel Diamond Kuta, Bali. We are absolutely looking forward to have you with u… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewThe rooms smelled musty.
Dear Amy, Thank you very much for taking the time to write a review for our hotel on your recent short stay at Hotel Diamond Kuta, Bali. We do apologies for any inconvenience that you have experienced on room smelled, however we take all reviews positive & negative very seriously and your feedback will help us improve for our next guests or your next visit. Please note that our hotel has received great recognition with our value for money proposition in a great location of Kuta with an easy access to anywhere, there are numbers of national & international restaurants just in front of the hotel, while Legian, Seminyak & Kuta's beach it's just 10-15 minutes walk, while to town it takes about 10 minutes by car & taxi is available for 24 hours. We look forward to have you with us again in the future and please do not hesitate to contact us directly if we can be of any assistance for your next booking. Sincere regards, Sukra
Dear Amy, Thank you very much for taking the time to write a review for our hotel on your recent short stay at Hotel Diamond Kuta, Bali. We do apologies for any inconvenience that you have experienced on room smelled, however we take all … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery clean
Rooms tired and repairs my well done
Dear Mr John, Thank you for your positive feed back and glad to hear that you enjoyed with the services assisted by excellent team member and also appreciate for recognizing of the cleanliness during your recent stay at Hotel Diamond Kuta, Bali. We look forward to welcome you back, soon. Sincere regards, Sukra
Dear Mr John, Thank you for your positive feed back and glad to hear that you enjoyed with the services assisted by excellent team member and also appreciate for recognizing of the cleanliness during your recent stay at Hotel Diamond Kuta… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewEverything went very smooth, all the staffs are friendly and helpful. The room was clean and everyone in my party said they sleep really well in our 7 nights stay. The coffee machine were excellent, it made superb cappuccino
Too much chlorine in the pool, and the tiles were peeling off on the bottom. The breakfast did not provide variety of choices, in the 7 nights we stayed, the menu were pretty monotone
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewIs not clean
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewI was a good place
Maybe the location
Dear Sayat, Thank you & really appreciate your review and recognizing us with Great location which is close to Kuta, Legian & Seminyak with bit far away from the noise during night time. Also glad to hear that you had good stay in good place served with an excellent breakfast during your stay with us at Hotel Diamond Kuta, Bali. We look forward to have you with us again in the near future and if we can be of any further assistance please do not hesitate to contact me directly. Sincere regards Sukra
Dear Sayat, Thank you & really appreciate your review and recognizing us with Great location which is close to Kuta, Legian & Seminyak with bit far away from the noise during night time. Also glad to hear that you had good stay i… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGreat older style property . Clean and close to airport for flight home . Great price , good beds and friendly staff . Awesome buffet breakfast included ,
Rooms need some TLC (old fraying bedside lamps , stains on chair )
Dear Leta, Thank you for taking the time to share on your recent experience stay at Hotel Diamond Kuta, Bali. I am delighted with your great review and positive feedback, we are absolutely looking forward to have you with us again. Also, it’s realy appreciate for highlighting of friendly staff members & great buffet breakfast included on the room charges. Please do not hesitate to contact us directly if I can be of any assistance. Sincere regards, Sukra
Dear Leta, Thank you for taking the time to share on your recent experience stay at Hotel Diamond Kuta, Bali. I am delighted with your great review and positive feedback, we are absolutely looking forward to have you with us again. Also, … Show more