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Reviews of Holiday Inn Bali Sanur by IHG 4 stars

Jalan Kesuma Sari No. 4 Sanur - Denpasar, 80227 Sanur, Indonesia

#23 of 106 hotels in Sanur

Guests' Choice

Review score

Based on 563 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    8.9

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    9.0
    Excellent service modern amenities & great location
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Service was excellent! Nothing was too much for the staff who were very friendly and kind to our baby as well. Location is great. Near the beach and shops & restaurants. Compact hotel but had everything we needed. Good value for money. Highly recommend!

    Stayed in September 2025

  • Reviewed: 29 August 2025

    10
    Amazing staycation
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights

    Service a bit poor. Morning coffee take too long to be delivered and sometimes with wrong item. Need to improve. Pool is a bit small, whenever there are couple of families there is no more space. Need to think about a solution for umbrella, due the wind, they are not able to open it.

    Excellent food quality, hotel well maintained, clean and quiet. Perfect for families. Food menu options are great to cateter all palates. Beach is just 1 minute walking dostance and with a huge sidewalk to enjoy the morning or afternoon.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Perfect location in sanur.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no balcony’s for the room. There are no really comfortable chairs in the room.

    Location was great, near the beach and near some nice restaurants. The fitness centre was a bonus. The rooftop pool we didn’t use. The courtyard setting for breakfast was nice. The bed was very comfortable. The smaller size of the hotel was also a bonus.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Very comfortable and quiet room
    • Leisure trip
    • Family with young children
    • Premium Connecting Room with One King and Two Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was very quiet (no street noise) with silent airco and very comfortable beds. I slept very well, one of my best nights for sleeping during the whole trip. The staff is super friendly. There are lots of choices at breakfast in an outside setting with background live music in the morning. Very close to the beach.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes the power went out, but it came back quickly.

    The rooftop pool had an amazing view, and the food was delicious with a wide variety of options. The staff were also very kind and attentive, and I really felt that they cared about the details.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    A short walk from Sunur Beach
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Noises from the hallway is a big problem, you can hear the housekeeping staffs chatting in the morning or people going in and out their rooms at any time.

    Location. Great staffs. Size of rooms

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Holiday Inn review
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 17 nights
    • Submitted via mobile

    No shade around the pool if it was breezy. No coffee creamer in the dining area. Breakfast congested at times. Especially in bad weather. Occasionally, our requests were lost in translation.

    Large King size bed. Staff manager was excellent.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Central location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Light Switches in room very confusing

    Central location and close to Beach and Massimo restaurant

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Cracked/loose pool tiles and they really need some sturdy shade at the pool area instead of broken umbrellas

    Breakfast and staff very great

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    First time in Sanur and will definitely be back.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, service, rooms, cleaniness and location all brillant.

    Location is amazing - great for families. Beds are really comfortable and great coffee.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Great place for access to beach and local bars , shops and restaurants, staff all first class
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights
    • Submitted via mobile

    The pool area is a little small and limited sunbed space, But we knew this prior to our stay,

    Great location, easy access to beach and local bars and restaurants , Staff were exceptional, all very attentive and polite and friendly

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, we enjoyed our stay

    We really enjoyed our stay - the hotel is lovely and modern and only a short walk to the beach and promenade. The staff are incredibly friendly and welcoming! Our daughter loved the free kids cooking class!

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Lots of traffic in the area, hotel restaurant is ok for food.

    Lots of restaurants close by

    Stayed in August 2025

  • Reviewed: 24 July 2025

    9.0
    Nice hotel in a quiet Sanur
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    Nothing actually.

    The room was nice. Excellent breakfast buffet with lots of options. Very friendly and helpful staff. Close to the beach and main street, both with many restaurants. I recommend renting a bike and cycle beachfront promenade.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    I want to say a huge thank you to the staff. All of them were absolutely fabulous.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was a little bit small but the beach is very close.

    Very clean and not too big.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Great Place to Stay in Sanur
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, very close walk to the beach and lots of places nearby to eat at. The breakfast buffet was generous with lots of options.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Staff went out of their way to accommodate a few requests of mine.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Highly recommended
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    No opening widows in the room

    Excellent- we have really enjoyed the service, location, food and evening entertainment.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    We enjoyed everything about our stay and our thanks to all involved who contributed to making it so.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    We are fussy when it comes to pillows and these were not to our liking. Small problem.

    The open plan reception area was beautiful. The staff were very friendly, helpful and nothing was too much. The rooftop pool was excellent. Breakfast was really nice especially the scrambled eggs. We were celebrating our 20th wedding anniversary and the staff arranged a romantic dinner by the rooftop pool with a private waiter. This was so much beyond our expectations and we remain very grateful for their contribution to our wonderful occasion.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything.

    The staff was incredibly friendly and helpful. The breakfast buffet was wonderful for vegan travellers, and I loved how everything was labelled with allergens. The room was very comfortable.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Wish we had for booked longer.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Single Beds
    • Stayed 1 night

    Pool area was a little lifeless for such a hot location. We were excited to have the happy hour cocktails by the pool but it was not an enticing place to sit, no bar or staff up there.

    Breakfast was good, location was excellent, staff were exceptional! We loved the 2 for 1 offers in the afternoons.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Great property staff very helpful great location close to the beach
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were helpful and lovely Location was good Close to the beach

    Stayed in July 2025

  • Reviewed: 4 July 2025

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Premium Connecting Room with One King and Two Twin Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was amazing

    Very helpful staff

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Superb
    • Family with young children
    • Premium Connecting Room with One King and Two Twin Beds
    • Stayed 2 nights
    • Submitted via mobile

    Narrow street to hotel, busy with many cars and motorbikes. Breakfast buffet.

    Close to the beach. Staff was fantastic. Close to main street. Many restaurants and shops.

    Stayed in June 2025

Showing 1 – 25

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