8,7

Ulasan Herloom Hotel & Residence BSD Tangerang 4 bintang

Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten, 15332 Tangerang, Indonesia

  • Fessan

    Diulas: 16 Februari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi

    Event

    Kamar bau rokok

    Tanggapan akomodasi:

    Dear Mr. Fessan, de Greetings from Herloom Hotel & Residence BSD. Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your recent experience with us did not meet your expectations. Please do not hesitate to reach out to us directly at yunindra.hardino@jhlcollections.com, or let us know if there is anything further we can do to ensure your satisfaction. We value your feedback and hope to have the opportunity to welcome you back in the future. Our best regards, Yunindra Hardino Residence Manager

    Dear Mr. Fessan, de Greetings from Herloom Hotel & Residence BSD. Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your recent experience with us did not meet your expectations. Please do not … Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    18 Februari 2025
  • Tandiawan

    Diulas: 3 Februari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
  • Sbh

    Diulas: 25 Januari 2025 · Menginap bulan Januari 2025

    Ulasan terverifikasi
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  • Yudith

    Diulas: 16 September 2024 · Menginap bulan September 2024

    Ulasan terverifikasi

    Hotel dengan fasilitas lengkap, kamar luas dan bersih serta menu sarapannya enak.

    Tidak ada

    Tanggapan akomodasi:

    Dear Mr. Yudith Thank you for your review! Glad to hear that you enjoyed the pleasant atmosphere when arriving at Herloom Serviced Residence BSD, despite being located in the city center. We are happy that the natural atmosphere can give you a positive impression. Glad to hear that you are satisfied with the room which meets your hopes and expectations. We thank you for your appreciation. We hope to welcome you back to Herloom Serviced Residence BSD another time. If there is anything we can help with or if you have any other questions, please don't hesitate to contact us. Thank you for your visit and see you again. Warm regards, Yunindra Hardino Residence Manager

    Dear Mr. Yudith Thank you for your review! Glad to hear that you enjoyed the pleasant atmosphere when arriving at Herloom Serviced Residence BSD, despite being located in the city center. We are happy that the natural atmosphere can give y… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    18 September 2024
  • Journey

    Diulas: 9 September 2024 · Menginap bulan September 2024

    Ulasan terverifikasi
  • Muvid

    Diulas: 8 September 2024 · Menginap bulan September 2024

    Ulasan terverifikasi

    Kesan pertama disuguhi staff semua area ramah (dari tim security di parkiran, area kasir, area berenang atau gym atau sauna, sampai staff resto sarapan), kesan kedua tersedia dispenser galon untuk isi ulang air mineral gratis disudut menuju ruangan atau di area berenang atau gym yang menurut saya ini sih nilai tambah banget, kesan ketiga ruangan kamar type deluxe yang bersih rapi dan tersedia komplit dapur (microwave, kompor listrik, mesin cuci, kulkas 2 pintu besar, alat makan dan panci disediakan), kesan keempat kamar mandi bersih tersedia air hangat berfungsi baik dan air besar sampai di lantai 17.. top deh!

    Playground anak belum tersedia masih numpang di residence, jadinya akses perlu minta tolong sama staff dibuka kan, dan kolam renang anak belum tersedia, harus yg sudah memiliki tinggi 1 meter, semoga kedepannya buat anak-anak komplit fasilitasnya.

    Tanggapan akomodasi:

    Dear Mr. Muvid Greetings from Herloom Serviced Residence BSD. We deeply regret that you did not receive the level of service that we strive to provide to all our guest, especially during such a special occasion. Your comments regarding children playground and children pool have been noted. We will take immediete steps to adress these issues. We understand the importence of a warm welcome and efficient service especially when travelling with family. We truely apologize for any inconvinience caused. According to the facility we already informed to our leader. For your information our playground is located in residence and the pool that we have is 1 m depth. However, your experience about this case has been forward to the management and it would have been a suggestion for us to improve our service. Please know that your feedback will help us to improve and prevent such occurences in the future. We sincerely hope to have opportunity to welcome you back and restore your confidence in our hotel. Thank you for bringing these matters to our attention and we hope to have opportunity to serve you better in the future. Warmest regards, Yunindra Hardino Residence Manager

    Dear Mr. Muvid Greetings from Herloom Serviced Residence BSD. We deeply regret that you did not receive the level of service that we strive to provide to all our guest, especially during such a special occasion. Your comments regarding chil… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    9 September 2024
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  • Andri

    Diulas: 27 Agustus 2024 · Menginap bulan Agustus 2024

    Ulasan terverifikasi
  • Inta

    Diulas: 22 Agustus 2024 · Menginap bulan Agustus 2024

    Ulasan terverifikasi

    Tempatnya enak

    Sendok ga ada

    Tanggapan akomodasi:

    Dear Mrs. Inta, id Terima kasih telah memilih Herloom Serviced Residence BSD sebagai hotel pilihan Anda. Senang rasanya bahwa pelayanan yang kami berikan sesuai dengan harapan Anda. Tentunya ulasan positif yang Anda berikan akan kami sampaikan kepada team kami untuk dijadikan semangat untuk selalu memberikan pelayanan terbaik bagi para tamu kami. Kami tunggu kedatangan Anda berikutnya di Herloom Serviced Residence BSD. Salam hangat, Yunindra Hardino Residence Manager

    Dear Mrs. Inta, id Terima kasih telah memilih Herloom Serviced Residence BSD sebagai hotel pilihan Anda. Senang rasanya bahwa pelayanan yang kami berikan sesuai dengan harapan Anda. Tentunya ulasan positif yang Anda berikan akan kami sampai… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    25 Agustus 2024
  • Insaf

    Diulas: 2 Agustus 2024 · Menginap bulan Juli 2024

    Ulasan terverifikasi
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  • Hardyanti

    Diulas: 29 Juli 2024 · Menginap bulan Juli 2024

    Ulasan terverifikasi

    Fasilitasnya lengkap dan makanannya enak

    Beraih dan staff ramaj dan siap membantu

    Tanggapan akomodasi:

    Dear Mrs. Hardyanti, gb Thank you for choosing Herloom Serviced Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review that you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards Yunindra Hardino Residence Manager

    Dear Mrs. Hardyanti, gb Thank you for choosing Herloom Serviced Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review that you give to our tea… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    31 Juli 2024
  • H

    Diulas: 15 Juli 2024 · Menginap bulan Juli 2024

    Ulasan terverifikasi

    Lokasi dekat cow play cow moo

    Kadang tv nya otomatis muncul pop up connect samsung , dan mengganggu setiap 5 menit muncul. Selain itu ok semua.

    Tanggapan akomodasi:

    Dear Mrs/Mr. H, Thank you for choosing Herloom Serviced Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review that you give to our team to encourage them to always provide the best service for our guests. We are waiting for your next arrival at Herloom Serviced Residence BSD. Warm regards, Yunindra Hardino Residence Manager

    Dear Mrs/Mr. H, Thank you for choosing Herloom Serviced Residence BSD as your hotel of choice. We are happy that the service we provide meets your expectations. Of course, we will convey the positive review that you give to our team to… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    22 Juli 2024
  • Fransiska

    Diulas: 22 Juni 2024 · Menginap bulan Juni 2024

    Ulasan terverifikasi
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  • Niki

    Diulas: 13 Juni 2024 · Menginap bulan Juni 2024

    Ulasan terverifikasi

    Staf nya ramah, sarapan nya enak, layanan nya ok

    Ruang makan untuk sarapan pagi sangat tidak nyaman karena ac di ruangan panas, seakan makan seperti di luar hotel, tolong di cek kembali tempat Ruang sarapan pagi nya

    Tanggapan akomodasi:

    Dear Mrs. Niki, Thank you for choosing Herloom Serviced Residence BSD. It was an absolute pleasure to have you stay with us. However, I am sorry to learn about the area where we did not meet your expectations. We will look into these issues and take corrective actions where appropriate. We will certainly follow it up and share your comments to improve our service and facility with the rest of the team accordingly. I hope there are other occasions for you to come back. I am therefore looking forward to welcoming you back soon. Warmest Regards, Grant Alexander Residence Manager

    Dear Mrs. Niki, Thank you for choosing Herloom Serviced Residence BSD. It was an absolute pleasure to have you stay with us. However, I am sorry to learn about the area where we did not meet your expectations. We will look into these issue… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    15 Juni 2024
  • Erida

    Diulas: 18 April 2024 · Menginap bulan April 2024

    Ulasan terverifikasi

    Semuanya suka Alhamdulillah anak2 juga suka dan betah 😆

    Lampu nya seharusnya ada yg bisa mati dan nyalanya 1 aja Jd klo buat tidur masih terang buat keluarga saya 😁

    Tanggapan akomodasi:

    Dear Mrs. Erida Asmara, Terima kasih atas ulasan Anda! Senang mendengar bahwa Anda menikmati nuansa yang menyenangkan ketika tiba di Herloom Serviced Residence BSD, meskipun berlokasi di tengah kota. Kami senang bahwa suasana alamnya dapat memberikan kesan yang positif bagi Anda. Senang mendengar bahwa Anda puas dengan kamar yang sesuai dengan harapan dan ekspektasi Anda. Kami berterima kasih atas apresiasi. Kami berharap dapat menyambut Anda kembali di Herloom Serviced Residence BSD di lain waktu. Jika ada yang dapat kami bantu atau jika Anda memiliki pertanyaan lainnya, jangan ragu untuk menghubungi kami. Terima kasih atas kunjungan Anda dan sampai jumpa lagi. Salam hangat, Nalendra Residence Manager

    Dear Mrs. Erida Asmara, Terima kasih atas ulasan Anda! Senang mendengar bahwa Anda menikmati nuansa yang menyenangkan ketika tiba di Herloom Serviced Residence BSD, meskipun berlokasi di tengah kota. Kami senang bahwa suasana alamnya dapat… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    22 April 2024
  • Prihantoro

    Diulas: 15 Januari 2024 · Menginap bulan Januari 2024

    Ulasan terverifikasi

    Lokasi yg Mudah, Staff yg menolong dan Ramah, Proses Checkin Yg Cepat, Lantai yg Tidak Berisik, Ruangan Yg Luas dan Bersih, Sarapan Yg Enak.

    Menu Varian Sarapan Lebih Banyak Lagi Yaaa...

    Tanggapan akomodasi:

    Mr/Mrs. Prihantoro Bayu Saputro Greetings from Herloom Serviced Residence BSD Tangerang. Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you found our location convenient, our staff helpful and friendly, and that the check-in process was fast. It's wonderful to know that you enjoyed a quiet and comfortable stay in our spacious and clean rooms. We appreciate your feedback regarding breakfast menu variants, and we'll definitely take it into consideration for future improvements. Customer input is invaluable to us. Thank you for your valuable feedback and look forward to welcome you back soon. Best regards, Steven Tarigan Residence Manager

    Mr/Mrs. Prihantoro Bayu Saputro Greetings from Herloom Serviced Residence BSD Tangerang. Thank you so much for taking the time to share your positive experience with us. We're delighted to hear that you found our location con… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    15 Januari 2024
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  • Kakasu

    Diulas: 30 Oktober 2023 · Menginap bulan Oktober 2023

    Ulasan terverifikasi

    - Foto yang dicantumkan sesuai dengan aslinya - Ada mesin cuci, kulkas, dapur, kompor dan peralatan masak dan makan lengkap - Ada meja gosok + setrika, brankas - Seperti kamar studio apartemen compact dan mewah

    Tekanan air di kamar mandi lemah. Air showernya sedang, flush untuk toilet lemah perlu berulang kali flush baru bersih :( Breakfast standard, cenderung tidak enak, tawar. Turun saja ke bawah hotel ada mall isinya sebagian besar restaurant :)

    Tanggapan akomodasi:

    Dear Mr/Mrs Kakasu, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate your feedback regarding your experience and will share this information with our team to improve our service in the future. We will continue to improve our services to make your stay more memorable. We can't wait to welcome you back to Herloom Serviced Residence BSD Tangerang. Best regards, Herloom Serviced Residence BSD Tangerang.

    Dear Mr/Mrs Kakasu, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate your feedback rega… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    31 Oktober 2023
  • Bless

    Diulas: 19 September 2023 · Menginap bulan September 2023

    Ulasan terverifikasi
  • Sri

    Diulas: 17 September 2023 · Menginap bulan September 2023

    Ulasan terverifikasi

    Semuanya

    Tdk ada

    Tanggapan akomodasi:

    To Mrs. Sri Kadarwati, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We can't wait to welcome you back to Herloom Serviced Residence BSD Tangerang. Best regards, Herloom Serviced Residence BSD Tangerang.

    To Mrs. Sri Kadarwati, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We can't wait to welcome you back to… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    18 September 2023
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  • Dedi

    Diulas: 6 Agustus 2023 · Menginap bulan Agustus 2023

    Ulasan terverifikasi

    Apartemen masih baru.

    Buangan air dr shower terlalu kecil, sehibgga air menggenang cukup lama

    Tanggapan akomodasi:

    To Mr. Dedi, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate your feedback regarding your experience and will share this information with our team to improve our service in the future. We will continue to improve our services to make your stay more memorable. We can't wait to welcome you back to Herloom Serviced Residence BSD Tangerang. Best regards, Herloom Serviced Residence BSD Tangerang.

    To Mr. Dedi, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate your feedback regarding your … Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    7 Agustus 2023
  • Yusuf

    Diulas: 22 Juli 2023 · Menginap bulan Juli 2023

    Ulasan terverifikasi
  • Yusuf

    Diulas: 22 Juli 2023 · Menginap bulan Juli 2023

    Ulasan terverifikasi
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  • Harawati

    Diulas: 6 Juli 2023 · Menginap bulan Juli 2023

    Ulasan terverifikasi
  • Tri

    Diulas: 1 Juni 2023 · Menginap bulan Mei 2023

    Ulasan terverifikasi

    Sarapan enak

    Macam Menu sarapan sedikit

    Tanggapan akomodasi:

    To Mrs. Tri, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate the review you provide and very happy to hear that you were comfortable during your stay. We will continue to improve our services to make your stay more memorable. We can't wait to welcome you back to Herloom Serviced Residence BSD Tangerang. Best regards, Herloom Serviced Residence BSD Tangerang.

    To Mrs. Tri, Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate the review you provide and ve… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    2 Juni 2023
  • Anggie

    Diulas: 31 Mei 2023 · Menginap bulan Mei 2023

    Ulasan terverifikasi

    Memuaskan

    Air panas di master bedroom tidak terasa (hanya hangat2 kuku) dan TV di ruang keluarga tidak dapat di akses

    Tanggapan akomodasi:

    To Mrs. Anggie. Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate the review you provide and very happy to hear that you were comfortable during your stay. We will continue to improve our services to make your stay more memorable. We can't wait to welcome you back to Herloom Serviced Residence BSD Tangerang. Best regards, Herloom Serviced Residence BSD Tangerang.

    To Mrs. Anggie. Warmest greetings from Herloom Serviced Residence BSD Tangerang. Thank you for choosing Herloom Serviced Residence BSD Tangerang for a wonderful experience as your second home. We really appreciate the review you provide and… Selengkapnya

    Herloom Hotel & Residence BSD Tangerang
    2 Juni 2023
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