Stinks on the floor also the water running for shower

Nice rooms very new

Termínem pobytu byl červenec 2025

Quite challenge to park the car at the parking space upstairs, as the ramp to go up quite narrow and stip, but it’s still Ok as long as we be extra careful and not in a hurry.

The facility fit and comfortable for family travel in group, complete facility like an apartment, located nicely in the center of best restaurants option in Tangerang city (BSD and Gading Serpong) and close to Jakarta by highway, facility clean, modern and tidy, service and breakfast was great.

Termínem pobytu byl duben 2025

There is this odor that is a bit dry when you enter the unit. Unpleasant smell that comes out from the trash bin in the kitchen cabinet. Availability of washing machine but no dryer.

Good breakfast. Facilities sufficient to cover the needs for a couple of days stay.

Termínem pobytu byl květen 2025

We are on a staycation with our family and chose the 2-Bedroom Executive. The key strengths are the fully equipped kitchen and washing machine, which make our stay more convenient. We also love the balcony view, as it allows us to enjoy fresh air in the morning. However, one downside is the limited restaurant choices in the mall when we visited. Another great feature is the entertainment options—we get access to Netflix, YouTube, and various TV channels, which we really enjoy. Overall, this hotel is highly recommended for families. It has a swimming pool for both kids and adults, and guests can also access the gym and sauna.

Termínem pobytu byl duben 2025

Dining area for breakfast was kind of small. Kitchen utensils were not the cleanest. Parking was a bit confusing as you have to park on certain floor up high eventhough most of other parking floors were empty.

Room was spacious, however it needs more sunlight exposure from the window. Aircons are cool and bathroom amenities are amazing.

Termínem pobytu byl březen 2025

There are some fine details that could be improved.

Clean, friendly staff and great location.

Termínem pobytu byl leden 2025

none

specious space, comfy bed and pillows, great waterpressure, washer and microwave, good bfast and has many kind of variety food, very close to convenient resto n store, and many more

Termínem pobytu byl prosinec 2024

The main door needs to have a lock from the inside.

Spacious rooms and bathroom. Super clean. Fully equipped kitchen. Smart TV with YouTube.

Termínem pobytu byl listopad 2024

The Swimming Pool

The Location and the size of the room

Termínem pobytu byl listopad 2024

One of the AC stopped in the middle of the night and had to restart using the remote. It happened on both nights we stayed. The bathroom was brand new but would start a musky smell if you left the exhaust fan on too long. The main door to the apartment had no internal lock. It is safer to lock from the inside and prevent toddlers from opening the main door in the middle of the night. Considering everything I would stay again when I travel with my family.

Super clean bathrooms, well maintained, spacious apartment, modern furnishing. Friendly and helpful staff. Cool AC.

Termínem pobytu byl listopad 2024

The breakfast area is too small

The room, , the location

Termínem pobytu byl září 2024

None

I recently had the pleasure of staying at Herloom Residence, and it exceeded all of my expectations. From the moment I arrived, the staff (Iris and Angel) made me feel like a valued guest, with warm and efficient service at check-in. The ambiance of the hotel is both modern and inviting, offering a perfect blend of comfort and luxury. The room was immaculate, spacious, and tastefully designed, with every detail thoughtfully curated to create a relaxing environment. The bed was incredibly comfortable, and the amenities were top-notch. I especially appreciated the high-quality toiletries. Dining at Herloom Residence was another highlight. The breakfast buffet offered a wide variety of fresh, delicious options, and the in-house restaurant served mouthwatering meals that were a treat to my taste buds. The staff at the restaurant were equally attentive and made dining a pleasant experience.

Termínem pobytu byl listopad 2024

None

Very comfortable room with all amenities included. Love the bed and pillows. The service team and breakfast are fantastic. Thank you very much for your hospitality.

Termínem pobytu byl září 2024

Breakfast was sufficient -no complaints

Termínem pobytu byl srpen 2024

The breakfast menu is quite boring especially if you stayed more than 1 week. I hope they can add more variations such as dimsum, siomay bandung, karedok, ketoprak, etc. They added chicken tika once and it tasted good. Love it. Also, As far as I can recall, they never served beef for breakfast. Maybe they can consider as well. Apart of this, I love to stay here

This is my 3rd times being here. Always feel like coming home. Love almost everything in the apartment. The design, the staffs, the cleanliness, the facility.

Termínem pobytu byl září 2024

Clean and nice

Termínem pobytu byl září 2024

First, there was no mention of any deposit. Now, two weeks after check-out and still the deposit is on hold, even if we just stayed one night without any issues from our side.

The hotel is amazing, we enjoyed staying there. Room and bathroom clean and spacious.

Termínem pobytu byl srpen 2024

Since I am staycation-ing with my family, we would appreciate it if there's no smell coming from the bathroom pipeline (this goes for both bathrooms) it's quite a turn off tbh, and also more stable cable network for the TV. I have to call the front desk multiple times to ask for help on the TV, the staffs is very helpful though

Neat place

Termínem pobytu byl srpen 2024

The food so suck

The room nice but shampoo etc empty when I was came

Termínem pobytu byl červenec 2024

Nothing

Everything was there Perfect

Termínem pobytu byl srpen 2024

The toilet shower drain was blocked with hair and dirt, insufficient of hot water when we use in the bathtub, room service food was below acceptable standard(not tasty) and limited menu, there was washing machine in the room but no drying area

The location, breakfast, friendly staff, cleanliness, safety

Termínem pobytu byl srpen 2024

The toilet shower drain was blocked with hair and dirt, insufficient of hot water when we use in the bathtub, room service food was below acceptable standard(not tasty) and limited menu, there was washing machine in the room but no drying area

The location, breakfast, furnishings, friendly staff, cleanliness, safety

Termínem pobytu byl srpen 2024

Staff asked for a payment before us arriving.

All was great. Room quality was outstanding. Access was good. Check in and check out were simple.

Termínem pobytu byl srpen 2024

Nothing

Everything

Termínem pobytu byl červenec 2024