Reviews of HARRIS Suites fx Sudirman 4 stars

Dear Mr. Rafique, Thank you very much for choosing HARRIS Suites FX Sudirman and for taking the time to share your feedback with us. We are truly delighted to know that you enjoyed your stay and that our team members, from reception to service, restaurant, and housekeeping, were able to make a positive impression on you. We are also pleased to hear that you appreciated the uniqueness of our rooms. At the same time, we sincerely apologize for the inconveniences you experienced regarding the condition of our towels and the waiting time for the lifts. Please be assured that your valuable feedback has been shared with the respective departments for immediate review and improvement. Replacing threadbare linens and enhancing the guest experience in terms of lift service efficiency are areas we are already working to improve. Your comments are very important to us as they guide us in continuously improving our facilities and services. We truly appreciate your constructive feedback and hope to have the pleasure of welcoming you back again in the near future, with an even more comfortable and seamless stay. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Rafique, Thank you very much for choosing HARRIS Suites FX Sudirman and for taking the time to share your feedback with us. We are truly delighted to know that you enjoyed your stay and that our team members, from reception to se… Show more

Dear Mr. Rafique, Thank you for choosing to stay with us at HARRIS Suites FX Sudirman and for sharing your positive feedback. We are delighted to know that you enjoyed our excellent location, which offers convenient access to a variety of eateries right on your doorstep. We are also pleased that our close proximity to Senayan City Mall, within walking distance, added to the convenience of your stay. It was our pleasure to host you, and we look forward to welcoming you back for another comfortable and enjoyable experience in the near future. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Rafique, Thank you for choosing to stay with us at HARRIS Suites FX Sudirman and for sharing your positive feedback. We are delighted to know that you enjoyed our excellent location, which offers convenient access to a variety of… Show more

Dear Mrs. Nisha, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman. We are delighted to know that you appreciated our hospitality and the service provided by our staff. Your kind words will certainly motivate our team to continue delivering the best possible experience for our valued guests. We also sincerely appreciate your feedback regarding our breakfast selection. We understand the importance of variety and quality, and we will share your suggestions with our culinary team to explore ways to enhance the options available for our guests in the future. It was truly a pleasure to have you with us, and we hope to welcome you back again soon for another comfortable and enjoyable stay. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mrs. Nisha, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman. We are delighted to know that you appreciated our hospitality and the service provided by our staff. Your kind words will certainly motivate o… Show more

Dear Mr. Stephen, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your feedback. We are truly delighted to know that you appreciated our strategic location and that the room met your expectations. Your kind words are highly appreciated and serve as a great motivation for our team. At the same time, we sincerely apologize for the inconvenience caused by the elevator issue and the wait time experienced during breakfast. Please rest assured that your comments have been shared with our management team for immediate review and necessary improvement, as we are committed to providing a seamless and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you back in the near future for an even better stay. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Stephen, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your feedback. We are truly delighted to know that you appreciated our strategic location and that the room … Show more

Dear Mr. Yasser, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your detailed feedback. We are pleased to know that you appreciated our strategic location, situated right above a shopping center and within close proximity to major malls and business districts. We’re also glad to hear that our housekeeping team made a positive impression through their efforts to maintain cleanliness, and that you found our pricing reasonable for the convenience offered. At the same time, we sincerely regret to learn that several aspects of your stay did not meet your expectations. We apologize for any discomfort caused by the condition of our facilities, including the furniture, soundproofing, air circulation, and the overall aging of the property. Please be assured that your comments regarding the lift, room interiors, and linen quality have been shared with the relevant departments for review and improvement. Regarding the smoke odor and noise disturbances, we truly appreciate your patience and understanding. Our team has taken note of your experience and will look into further preventive measures to ensure a more pleasant and comfortable environment for all guests. We highly value feedback like yours as it helps us identify areas in which we can improve. Thank you once again for staying with us and for your constructive input. We hope to have another opportunity to welcome you back in the future and provide you with a better experience. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Yasser, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your detailed feedback. We are pleased to know that you appreciated our strategic location, situated right ab… Show more

Dear Mr. Tg, Thank you for staying with us at Hotel Harris Suites FX Sudirman and for taking the time to share your feedback. We are pleased to hear that you appreciated our strategic location, especially the convenience of being connected to the shopping area and nearby food stalls. It is always encouraging to know our guests find the location enjoyable and practical. Regarding your comment on the towels, we sincerely apologize for the inconvenience. Please rest assured that cleanliness and comfort are our top priorities, and your input has been shared with our housekeeping team for immediate review and improvement. We truly value your observation, as it helps us enhance the quality of our service. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Tg, Thank you for staying with us at Hotel Harris Suites FX Sudirman and for taking the time to share your feedback. We are pleased to hear that you appreciated our strategic location, especially the convenience of being connecte… Show more

Dear Mr. Simaanjutak, Thank you for staying with us at HARRIS Suites FX Sudirman and for taking the time to share your valuable feedback. We are glad to know that you appreciated our strategic location within the mall, which offers easy access to various shopping and dining options. However, we sincerely regret to learn about the inconveniences you encountered during your stay, particularly regarding the air-conditioning issue, the non-functioning movie channel, and the delay in room readiness upon your arrival. Please accept our sincerest apologies for the discomfort caused. We understand how important a comfortable and seamless experience is, and we truly regret that we fell short of meeting your expectations on this occasion. Kindly be assured that we have shared your concerns with the respective departments to take immediate corrective actions and to ensure that similar situations do not recur in the future. Your feedback is extremely valuable in helping us improve, and we genuinely hope to have another opportunity to welcome you back and provide a much better experience. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Simaanjutak, Thank you for staying with us at HARRIS Suites FX Sudirman and for taking the time to share your valuable feedback. We are glad to know that you appreciated our strategic location within the mall, which offers easy a… Show more

Dear Mr. Agung, Thank you very much for your continued trust and loyalty in choosing HARRIS Suites FX Sudirman as your preferred place to stay during your business trips. We are truly grateful for your kind words and are pleased to know that you consistently enjoy your time with us. Your support means a great deal to our team, and we are committed to maintaining the level of service and comfort that brings you back time and again. We sincerely apologize for the inconvenience you experienced with the elevator wait time. Please be assured that we take your feedback seriously and will share it with the relevant department for further evaluation and improvement. We look forward to welcoming you back on your next visit, and it will be our pleasure to serve you again with even better service and comfort. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Agung, Thank you very much for your continued trust and loyalty in choosing HARRIS Suites FX Sudirman as your preferred place to stay during your business trips. We are truly grateful for your kind words and are pleased to know … Show more

Dear Mr. Rezzuanraheem, Thank you very much for staying with us at Hotel HARRIS Suites FX Sudirman and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the superb view, our strategic location, reliable Wi-Fi, and the quality of the food we offer. Your positive remarks truly mean a lot to us and serve as encouragement for our entire team to continue delivering excellent service. We also sincerely appreciate your suggestion regarding the Smart TV in the room. Please rest assured that we have noted your input and will share it with the relevant department as part of our continuous efforts to enhance our facilities and guest experience. It was a pleasure having you with us, and we look forward to welcoming you back in the near future. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Rezzuanraheem, Thank you very much for staying with us at Hotel HARRIS Suites FX Sudirman and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed the superb view, our strategic location, re… Show more

Dear Mr.Mumblety-peg, jp, Thank you for staying with us at Hotel Harris Suites FX Sudirman and for taking the time to share your detailed feedback. We are pleased to know that you found our location convenient, particularly with the direct access to the shopping mall. Being able to easily access groceries and food options until late in the evening is indeed one of the key advantages we offer, and we are glad it contributed positively to your overall experience. At the same time, we sincerely apologize for the inconvenience you experienced regarding access to the breakfast area on the 5th floor. We understand how important a smooth and comfortable breakfast experience is to start the day well. The current elevator configuration, which limits access to certain floors, is something we recognize as a challenge during peak hours. Please be assured that we are actively reviewing this matter with our operations team to explore possible solutions to minimize congestion and improve the flow for our guests. Your feedback is highly valuable to us as it helps us identify areas where we can improve. We truly appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the near future, with an even better experience awaiting you HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr.Mumblety-peg, jp, Thank you for staying with us at Hotel Harris Suites FX Sudirman and for taking the time to share your detailed feedback. We are pleased to know that you found our location convenient, particularly with the direc… Show more

Dear Mrs. Lauren Ani, Thank you for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your feedback. We are truly grateful for your kind words regarding the friendliness and helpfulness of our staff. It is always encouraging to hear that our team made a positive impression during your stay. At the same time, we sincerely apologize for the condition of your room and the inconvenience you experienced. What you described regarding the cleanliness, broken mirror, and bed linen arrangement does not reflect the standards we aim to uphold. Please rest assured that your comments have been brought to the attention of our Housekeeping and Maintenance teams for immediate review and corrective action. We truly value your feedback as it helps us to identify areas for improvement and to provide a better experience for all our guests. Your experience is certainly not the lasting impression we wish to leave, and we hope to have another opportunity in the future to welcome you back and deliver the high standards of service and comfort that you rightfully expect. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mrs. Lauren Ani, Thank you for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your feedback. We are truly grateful for your kind words regarding the friendliness and helpfulness of our staff. I… Show more

Dear Mr. Ang, Thank you very much for choosing to stay at Hotel Harris Suites FX Sudirman and for taking the time to share your valuable feedback with us. We are pleased to hear that you enjoyed our breakfast selection and found the service to be fairly quick and efficient. It is also wonderful to know that you appreciated our strategic location, which indeed provides convenient access to a variety of shops, dining options, and everyday essentials. Your positive remarks are truly appreciated and will be shared with our team as encouragement to continue delivering quality service. We also sincerely appreciate your constructive feedback regarding the elevator wait times and the lighting in your room. We understand how both aspects can affect your overall comfort and experience, and we apologize for any inconvenience you may have encountered during your stay. Please rest assured that we are reviewing these matters with our relevant departments to explore possible improvements, especially in enhancing room lighting and evaluating lift efficiency to better serve our guests in the future. Your insights are incredibly valuable to us as they help us identify areas where we can do better. We hope to have another opportunity to welcome you back and provide you with an even more seamless and enjoyable stay. Once again, thank you for staying with us and for your thoughtful comments. HARRISly Yours, Harum Hendra WINATA General Manager

Dear Mr. Ang, Thank you very much for choosing to stay at Hotel Harris Suites FX Sudirman and for taking the time to share your valuable feedback with us. We are pleased to hear that you enjoyed our breakfast selection and found the serv… Show more