Reviews of HARRIS Hotel Sentraland 4 stars
Jalan Ki Mangunsarkoro No 36, 50241 Semarang, Indonesia
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Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe overall is not nice; bathroom smells bad, the pillow was not clean, towels did not absorb well. Furthermore, we are not allowed to park on the GF and must use the 5th or 6th Floor which quite a challenge due to sharp turns and narrow spaces. This may not be suitable for individuals with larger vehicles.
Dear Mr. / Mrs. Purnomo Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write a review after your recent stay at HARRIS Hotel Sentraland Semarang. We are very sorry for your unpleasant experience during your stay. Especially about the room cleanliness and about the access to the parking area. We are assured you that your favorable comments are already highlighted for our improvements. As additional information, we provide free parking services / hotel parking assistance to help guests who have difficulty with parking access. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang. Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs. Purnomo Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write a review after your recent stay at HARRIS Hotel Sentraland Semarang. We are very sorry for your unpleasant experience durin… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewClean comfortable rooms, friendly staff. Nice pool
Breakfast was not well supplied or presented. I arrived in the cafe at 7:15a.m. but whole bowls of fruit were empty, not restocked. Other dishes empty or almost empty. Several staff standing around but did not restock or clear tables
Dear Mr. / Mrs.Wendy Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your stay . We sincerely apologize for the inconvenience that you experienced during breakfast time. Please be assured that we will look into this matter accordingly. Your favorable comment and review is important for our improvements. Once again, we apologize that your stay was less than satisfactory and we hope to have another opportunity to welcome you back at HARRIS Hotel Sentraland Semarang with better service and facilities. Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs.Wendy Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed yo… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewFood
-
Dear Mr. / Mrs. Muhammad Rafieudin Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your wonderful experience after your recent stay at HARRIS Hotel Sentraland Semarang. All of our players are work very hard to ensure that all of the guest will receive extra mile service and get unforgettable experience We are very glad to know that your overall stay experience already meet your expectations We are looking forward to welcoming you again soon in HARRIS Hotel Sentraland Semarang. Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs. Muhammad Rafieudin Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your wonderful experience after your recent stay at HARRIS Hotel Sentraland Semarang. All of our players are work very hard to ens… Show more
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewValue for money
Dear Mr. / Mrs.Agungisk Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your experience after your recent stay at HARRIS Hotel Sentraland Semarang. We are very glad to know that your overall stay experience already meet your expectations. Your stay experience is our top priority. Our commitment to ensure that you have a safe & comfortable stay experience with us. Once again, Thank You for your feedback. We are looking forward to having you again soon in HARRIS Hotel Sentraland Semarang. Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs.Agungisk Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your experience after your recent stay at HARRIS Hotel Sentraland Semarang. We are very glad to know that your overall stay experience alrea… Show more
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewNice view Food
Poor Public Relation
Dear Mr. / Mrs.Motoyuki Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. Whilst we are pleased to receive your compliments about the food and the view, it is regrettable to know that your overall stay experience fell short of your expectations. We are sending our sincere apologies. Your prompt review and comments are very important for our improvements. We are looking forward to welcome you back at our hotel at another great time Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs.Motoyuki Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. Whilst we are pleased to receive your c… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewOverall, as 4 star hotel, the services are quite good, the way staff served the guest, foods, restaurant, gym, etc. The hotel location is exactly located at the city centre which is easy to commute to the shopping area, tourist attractions, and many more.
Cleanliess was just not as expected... There are many wall, door, floor, ceiling/plafond, carpet, are NOT well maintained. A lot of starch, dirty, even broken. These all might not seems as a good value for money to pay off. The hotel management shall look into this seriously
Dear Mr. / Mrs. Aryo Cheers from HARRIS Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that some of our service and hospitality meet your expectations. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience. We are assured that your favorable comments about the cleanliness and some facilities maintenances are already highlighted for our improvements. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Sentraland Semarang for another great time. Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs. Aryo Cheers from HARRIS Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that some of our service and ho… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewGood location, food is everyewhere around the area, big room, strong sun light, strong water pressure, and bolsters!
My alergies comes up the very first night, that means a lot of dust in that room. Also the AC seems not working well, although we followed the instruction to close the curtains :) even at night still feels hot. The room is not soundproofed, there’s a festival at the stadion next to the hotel and we cannot sleep until it’s over. Tried to changed the room but the reception said the hotel is already fully booked. Two nights, and my sleep quality couldn’t be worst since a lot of sounds were hear from our room 🥹
Dear Mr. / Mrs.Belinda Rena Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. Whilst we are pleased to receive your compliments, it is regrettable to know that your overall stay experience fell short of your expectations. We are sending our sincere apologies about the room cleanliness, AC wasn't working properly, and the sound disturbance from the event in stadium. We will be using your information to review our operation to identify our obvious shortcomings during your stay and hope that with this information we will be able to improve our service for the future. We are looking forward to welcome you back at our hotel at another great time Life In Balance Alit Winawan General Manager
Dear Mr. / Mrs.Belinda Rena Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. Whilst we are pleased to receive you… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewRestaurant near the pool
Parking too far from the room
Dear Mr. / Mrs.Lamser Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hospitality meet your expectations. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience about the parking area. We are assured that your favorable comments are already highlighted for our improvements. As additional information, we provide free parking services / hotel parking assistance to help guests who have difficulty with parking access. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs.Lamser Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hos… Show more
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewLocation
Dear Mr. / Ms.Aditya Kanetkar Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your wonderful experience after your recent stay at HARRIS Hotel Sentraland Semarang. All of our players are work very hard to ensure that all of the guest will receive extra mile service and get unforgettable experience We are very glad to know that your overall stay experience already meets your expectations We are looking forward to welcoming you again soon in HARRIS Hotel Sentraland Semarang. Life In Balance, Alit Winawan General Manager
Dear Mr. / Ms.Aditya Kanetkar Cheers from HARRIS Hotel Sentraland Semarang, Thank You for sharing your wonderful experience after your recent stay at HARRIS Hotel Sentraland Semarang. All of our players are work very hard to ensure t… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewac not working properly
Dear Mr. / Mrs.Theodore Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hospitality meet your expectations. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience about the air conditioner in the room. We are assured that your favorable comments are already highlighted for our improvements. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Life In Balance, Alit Winawan General Manager
Dear Mr. / Mrs.Theodore Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and h… Show more
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewRoom is clean & comfort, the staffs very nice. .
The parking space is horible, we have to go up 10 climbs to arrive at hotel parking. The space is very small to go up. Terrible parking lots
Dear Mr. / Mrs.Inge Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hospitality have meet your expectations. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience about the parking area. We are assured that your favorable comments are already highlighted for our improvements. As additional information, we provide free parking services / hotel parking assistance to help guests who have difficulty with parking access. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs.Inge Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. We are pleased to know that our service and hospi… Show more
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewOld building. Poorly maintained. Parking difficult to access.
Dear Mr. / Mrs.Stefan Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write a review after your recent stay at HARRIS Hotel Sentraland Semarang. We are sorry for your unpleasant experience during your stay, especially about the building maintenance and parking area. We are assured that your favorable comments are already highlighted for our improvements. As additional information, we provide free parking services / hotel parking assistance to help guests who have difficulty with parking access. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs.Stefan Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write a review after your recent stay at HARRIS Hotel Sentraland Semarang. We are sorry for your unpleasant experience during your… Show more
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewIn Sunday morning, there're open market in front of hotel. We can buy anything we want.
There are 2 parking lot. Basement, very dirty & bad smell. P5 is at 5th floor, creepy dark and even no guard in there.
Dear Mr. / Mrs.Agus Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. Whilst we are happy to receive your compliments, we are sorry for your unpleasant experience about the parking area. We are assured that your favorable comments are already highlighted for our improvements. As additional information, we provide free parking services / hotel parking assistance to help guests who have difficulty with parking access. We sincerely hope that we will have the pleasure to welcome you back to HARRIS Hotel Sentraland Semarang for another great time Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs.Agus Cheers from HARRIS Hotel Sentraland Semarang, Thank You for taking the time to write an excellent review after your recent stay at HARRIS Hotel Sentraland Semarang. Whilst we are happy to receive your compliments,… Show more
Reviewed: 29 December 2023 · Stayed in December 2023
Verified reviewVariety of food for breakfast. Room service 24 hours
The breakfast was less tasty than what we had in Harris Jakarta. The towels need to be renewed
Dear Mr. / Mrs.Aciear Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your stay . We sincerely apologize for the inconvenience that you experienced about the quality of breakfast and the towels in guest room, during your stay. Please be assured that we will look into this matter accordingly. Your favorable comment and review is important for our improvements. Once again, we apologize that your stay was less than satisfactory and we hope to have another opportunity to welcome you back at HARRIS Hotel Sentraland Semarang with a better service and facilities. Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs.Aciear Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed y… Show more
Reviewed: 11 December 2023 · Stayed in December 2023
Verified reviewStrategic and quit location
There isn't any
Dear Mr. / Mrs. Johannes Cheers from HARRIS Hotel Sentraland Semarang, Thank you for choosing our hotel, and for taking the time to write an excellent rating and review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs. Johannes Cheers from HARRIS Hotel Sentraland Semarang, Thank you for choosing our hotel, and for taking the time to write an excellent rating and review! We are so glad to hear that you enjoyed your accommodations. Ou… Show more
Reviewed: 18 November 2023 · Stayed in November 2023
Verified reviewReviewed: 9 November 2023 · Stayed in November 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewRoom is quiet big and clean . Good price
No store or instant mart
Dear Mr. / Mrs.Henny Cheers from HARRIS Hotel Sentraland Semarang, Thank You so much for your kind words after your recent stay at HARRIS Hotel Sentraland Semarang. We are very glad to know that your overall stay experience already meets your expectations. We're sorry that you can't find any convenience store in the hotel area. The nearest convenience store is about 280 meter from hotel. You can reach the store by taking 5-7 minutes walk toward Stadion Diponegoro. Once again, Thank You for your feedback. We are looking forward to having you again soon in HARRIS Hotel Sentraland Semarang. Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs.Henny Cheers from HARRIS Hotel Sentraland Semarang, Thank You so much for your kind words after your recent stay at HARRIS Hotel Sentraland Semarang. We are very glad to know that your overall stay experience already … Show more
Reviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 July 2023 · Stayed in June 2023
Verified reviewReviewed: 15 July 2023 · Stayed in July 2023
Verified reviewReviewed: 30 June 2023 · Stayed in June 2023
Verified reviewit will better if the hotel management starts to restore the new towel and bed sheet, because the color has been faded
Dear Mr. / Mrs Dwi Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your stay . Whilst we are pleased to receive your compliments, it is regrettable to know that your overall stay experience fell short of your expectations. We are sending our sincere apologies. Your prompt review and comments about the linen is already highlighted by management and concern department We are looking forward to welcome you back at our hotel at another great time Stay Bright, Alit Winawan General Manager
Dear Mr. / Mrs Dwi Cheers from HARRIS Hotel Sentraland Semarang, Thank You for your kindness for sharing your stay experience with us. It was a pleasure to have you as our valued guest. We are delighted to know that you enjoyed your… Show more