Reviews of Hard Rock Hotel Bali 5 stars
Jalan Pantai, Banjar Pande Mas, 80361 Kuta, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were great and the rooms clean
The hotel was tired, the menus were not varied same day after day. The chill out pool for "rock royalty" was over run with loud families. Some guests staying for a short time got free services which were not extended for long stay guests.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAir co in the room was super dirty ! Needs Maintenance
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean, air con, amazing vibe (great music), food is delicious and friendly staff
Honestly cannot fault anything
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewProperty is great for families. It’s really big and busy.. so lots to keep kids happy.
For us the area of Kuta was just too busy.. I prefer a bit more chilled vibe.. so if you’re looking for that then this is not for you. However, I couldn’t fault the hotel itself.
Dear Alyson, Thank you for taking the time to share your stay experience. Thank you for sharing your wonderful holiday at Hard Rock Hotel Bali. We are truly happy that our concept as family and entertainment hotel in Bali exceed your expectation. It is lovely that our team’s effort in creating kid-friendly environment shone through and made a positive impact. At the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. Due to its central location in Kuta, you may experience heavy traffic, particularly during peak holiday seasons when visitors flock to the beach, restaurants, and shopping centers. We sincerely hope that this will not impair your overall impression of Kuta as one of the island's most popular tourist destinations. It was a pleasure having you, and we look forward to welcoming you back to the Hard Rock Hotel Bali soon! Best Regards, Management of Hard Rock Hotel Bali
Dear Alyson, Thank you for taking the time to share your stay experience. Thank you for sharing your wonderful holiday at Hard Rock Hotel Bali. We are truly happy that our concept as family and entertainment hotel in Bali exceed your ex… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFamily friendly
Dear Anouar, Thank you for staying with us and for sharing such detailed feedback of your recent stay. We truly appreciate it. Knowing that our efforts to create a welcoming and enjoyable environment for families have paid off is truly remarkable. Our team is the heart and soul of Hard Rock Hotel Bali and we will share your kind words with the entire team. It was a pleasure having you, and we look forward to welcoming you back to the Hard Rock Hotel Bali soon! Best Regards, Management of Hard Rock Hotel Bali
Dear Anouar, Thank you for staying with us and for sharing such detailed feedback of your recent stay. We truly appreciate it. Knowing that our efforts to create a welcoming and enjoyable environment for families have paid off is truly re… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything is descent
Photo suit and their failure to deliver in time
Dear Vikrant, Thank you for taking the time to share your recent experience. We are delighted to hear your positive impression towards our team's consistency in assisting all guests query. At the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. We sincerely regret to hear that the link was not successfully sent on the same day. As per information from Paparazzi team, there was a glitch occurred that cause the link on delay. Further, they resend the link to ensure it went well. It was a pleasure having you and we shall look forward to welcoming you back to Hard Rock Hotel Bali. Best Regards, Management of Hard Rock Hotel Bali
Dear Vikrant, Thank you for taking the time to share your recent experience. We are delighted to hear your positive impression towards our team's consistency in assisting all guests query. At the heart of our hotel is our team, comm… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExcellent resort for families . Kids loved it and they didn't want to leave. Staff were so helpful and nice some of the nicest staff we've ever met . Rooms and facilities were always clean . Great location. Will be back again in the future.
Dear Nathan, Thank you for sharing your wonderful holiday at Hard Rock Hotel Bali. We are truly happy that our concept as family and entertainment hotel in Bali exceed your expectation. It is lovely that our team’s effort in maintaining comfort and cleanliness shone through and made a positive impact. At the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. It was a pleasure having you, and we look forward to welcoming you back to the Hard Rock Hotel Bali soon! Best Regards, Management of Hard Rock Hotel Bali
Dear Nathan, Thank you for sharing your wonderful holiday at Hard Rock Hotel Bali. We are truly happy that our concept as family and entertainment hotel in Bali exceed your expectation. It is lovely that our team’s effort in maintaining… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewBreakfast was lavish spread ,Masala Dosa was there Pools and facilities Toilets near reception ,,bar area with live music Kids enjoyed the slides pool Kuta beach just on the road Security ,staff was awesome
Rooms are ok not spacious enough . It's ok I mean Not a place to sit in pool area as it was over crowded, all cabana were booked ,people book cabanas for whole day and use for couple of hours and leave by leaving their towels for whole day ,those who just checked in doesn't have any provision for seating when their kids r in pool ,pathetic experience after all we are also paying the same amount for stay .they need to book cabans for 4 hours max so that all can enjoy their stay or 25% cabanas (huts) or seating area should be available for new check in people .
Dear IS singh, Thank you for taking the time to share your valuable feedback. We truly appreciate it. We are delighted to hear you enjoyed the tasty breakfast, the daily live band performance and that fun waterslides made the experience even better! We sincerely apologize for the frustration you experienced with the limited seating and the cabana situation at the pool. We understand how disappointing it is when a key amenity is not fully accessible. Your suggestion about managing cabana bookings to allow more guests to enjoy the space will be taken with utmost priority and we will certainly review our procedures and offer to ensure a better experience for everyone. Thank you for bringing this to our attention. We are pleased that, despite the inconvenience, our friendly staff shone through and made a positive impact. We hope that you will give us another opportunity to demonstrate our commitment to providing a truly amplified experience. Best Regards, Management of Hard Rock Hotel Bali
Dear IS singh, Thank you for taking the time to share your valuable feedback. We truly appreciate it. We are delighted to hear you enjoyed the tasty breakfast, the daily live band performance and that fun waterslides made the experience e… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation is near the beach, restaurants,shops, spas,.. Fascilities, pools, staff were amaizing.. Breakfast is great with many opzions..Kids loved the place..
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Dear Jasmina, Thank you for staying with us and for sharing your review. We truly appreciate it! We trust you had a great time strolling around Kuta, as this iconic location is surrounded by attractions and shopping centers that can be reached in walking distance. It is lovely to hear that you enjoyed the exceptional service and tasty food, as this made the experience even better! It was a pleasure having you, and we look forward to welcoming you back to the Hard Rock Hotel Bali soon! Best regards, The Management of Hard Rock Hotel Bali
Dear Jasmina, Thank you for staying with us and for sharing your review. We truly appreciate it! We trust you had a great time strolling around Kuta, as this iconic location is surrounded by attractions and shopping centers that can be r… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewALL STAFF WERE SUPER FRIENDLY AND ONE OF THE CLEANEST HOTELS WE HAVE STAYED AT IN OVER 30 TRIPS TO BALI ,AND ITS NOT JUST FOR KIDS.
BREAKFAST WAS INCREDIBLY BUSY WITH KIDS RUNNING AROUND EVERYWHERE WE NEARLY TRIPPED OVER SOME BUT UNDERSTANDABLE BEING A FAMILY FOCUSED HOTEL.
Dear Mike, Thank you for sharing your experience. We truly appreciate it! At the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. We are glad that our team's effort in maintaining cleanliness shone through and made a positive impact. During peak breakfast hours, our restaurant area can become quite busy, which may impact the overall experience. Rest assured, despite the high occupancy during your stay with us, our team is dedicated to providing a welcoming atmosphere for everyone. Thank you very much and we cannot wait to welcome you back soon. Best Regards, Management of Hard Rock Hotel Bali
Dear Mike, Thank you for sharing your experience. We truly appreciate it! At the heart of our hotel is our team, committed to providing outstanding hospitality and making every guest feel welcome and cared for. We are glad that our team&#… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewAbsolutely 10/10 second time staying here and can’t fault one thing. Amazing variety at breaky and very accomodating for those with dietary requirements. So friendly with the children and overall just 10/10. Would stay again can’t get enough of it even after 3 weeks.
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Dear Madison, Thank you for choosing us and having taken the time to share your memorable stay experience. As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to none experience to our guests. It is awesome to hear that you enjoyed every aspect of our hotel and leave us such a heartwarming feedback. Your meticulous review truly blown us away. It has been a pleasure having you and we shall look forward to welcome you back for another wonderful stay! Best Regards, Management of Hard Rock Hotel Bali
Dear Madison, Thank you for choosing us and having taken the time to share your memorable stay experience. As the island's leading entertainment hotel featuring a lively and fun-filled environment, our team truly deliver a second to … Show more