Great pool and wide variety of breakfast, I enjoyed the option of having Indomie for breakfast

Stayed in August 2025

Close to all the good locations in Tangerang. Decent breakfast options. Not too noisy, even if the hotel is close to busy road. Staff is helpful and friendly.

Stayed in June 2025

The bed is not meant for tall people (I’m 1.87). The room could use some modernization (curtains look and smell a little bit old).

The area and entry is nice, the lobby and decoration look fantastic. The rooms are ok, no complaints here. The food from the room service is really good.

Stayed in May 2025

The local area was not conducive to tourism.

Clearly and neat

Stayed in December 2024

Nice and clean room

Stayed in December 2024

Vegetables & tomato for salads not fresh.

Room is clean. Staff good service.

Stayed in November 2024

Not much choice food for breakfast

Nice

Stayed in October 2024

The breakfast is not much choice

Ok

Stayed in October 2024

Wasn't a bright light for makeup, but no biggie.

Large, clean room. 👌 Nice staff.

Stayed in September 2024

There is no Shopping mall

ROOM CLEAN

Stayed in September 2024

Lacked toilet paper in the toilet at first check in to the room. But could always ask housekeeping right? 😊 other than that, nothing negative to say.

The location is great. Unfortunate visit in Indonesia as I had to attend a funeral, but overall, i had a lovely stay at Grand Soll Marina, even just for approx 12hours. The staff were very nice - very helpful and accommodating. Rooms are clean, food was great for breakfast.

Stayed in July 2024

There are too many mosquitoes in the dining area or restaurant.

Stayed in December 2023

I didn't see a laundry bag in the room & no coffee provides. The mineral water wasn't enough (only one bottle), and wish they had an iron as I was staying in a junior suite room. The staff weren't proactive when I left my belongings in the room. Even after I called to search for it, they said nothing was left out. I asked them to check again, turned out it was there. The pool didn't have enough facilities, no towel and not enough seating place. Guests can eat around the pool, which was disgusting, annoying and dangerous.

The room was spacious and amenities were okay. The facilties were quite complete and treated well.

Stayed in February 2023

Good price point.

Stayed in February 2023

Distance to airport (13km) is VERY misleading, as it takes around 45 minutes to get there by car. Breakfast box (takeaway) didn't include any drink and we couldn't quite understand why it wasn't possible to just eat breakfast on site with everyone already out and about at 5 am.

Clean and beautiful rooms. Discounted rate was very good value. Free dinner was nice.

Stayed in September 2022

They charge us for just one hour late 250.000 rp I stayed in many hotels around the world and late 1 or 2 hours its fine put not in this hotel Disappointing

Stayed in December 2024

Unstable WiFi, shower temperature not optimal. Air conditioning was quite noisy and either too cold or too hot. No restaurants nearby, apart from a fast food chain. Better avoid staying here during the weekends, as the hotel will get very crowded and noisy with weddings and other celebrations. Only one elevator working and too many uneducated kids playing with its buttons, resulting in excessive long waiting time to go up and down. Also, a lot of scary customers hosting special female friends in their rooms, day and night. I think that the management should take care of this issue.

We stayed here to be close enough to my wife's family. The room was big with daily cleaning and the furniture in good state. The staff was very kind and responsive.

Stayed in November 2024

I was asked, when we were leaving GSM, how their service could be improved. I've been thinking for 2 days now and I'm still coming up empty.

The staff at GSM are exceptional. Nothing is too much trouble. The Prost ice bucket deal is highly recommended.

Stayed in October 2024

The time it took to get there and back to the airport. Yes, the hotel is quite close but the traffic was not great so it took much longer than I expected. Everything I asked for in the restaurant was not available…( about 6 different things)

Room size Room was comfortable

Stayed in August 2024

The welcome should be better. More attention should be paid to hygiene.

Breakfast was a bit strange as it contained meat, chicken and rice. The rooms were not what they looked like in the pictures Unfortunately, the location may be our fault, but it is very far from the city center

Stayed in May 2024

no iron available in room

room and friendly staff

Stayed in October 2023

There was nothing to do around the hotel. You could’t go anywhere in the evening and from the whole menu with drinks they only had one beer…

The beds where good, and breakfast was nice

Stayed in October 2023

No service at arrival (the staff even did not help with the luggage but was playing with their mobile phones instead). The room was not ready and i was offered to sleep in a smoking room!! I denied - and decided not to use my room but to find another hotel instead. And no refund at all. Staff was not motivated at all. Disastrous for a 4 star hotel. I cannot recommend at all.

The worst hotel ever have experiences (and i am a frequent traveller).

Stayed in September 2023

The staff were incredibly friendly and helpful. The food was really nice. The place is very clean and comfortable.

Stayed in August 2023