Reviews of Capital O 1666 Grand Pudjawan Hotel Near Kuta Beach 2 stars
Jalan Bakung Sari No.14, 80361 Kuta, Indonesia
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPool
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation
Cleanliness, the bathroom was disgusting, we have private toilet and never touch or seat on it. The smell of the room was so bad
Dear, Rocio! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Martiah!
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewVery nice staff, location great
It was very dirty and a lot of ants in the room :( tv didn’t work properly, no soap or toilet paper was a bit of a shock. The lovely staff gave us toilet paper eventually, but not being able to wash our hands with soap was gross. We think there might have been poo hand marks on the walls too. Shame as it’s a great location, just needs a revamp.
Apologies for the problems you had faced, Kate! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewLocation is ideal and is very central.
Shower did not work on the third floor.
We are sorry to hear about your experience, Zac! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
We are sorry to hear about your experience, Zac! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comf… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in August 2024
Verified reviewCentral location yet off the main street
Dear, Ronnie! Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Maliva!
Reviewed: 17 June 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewGreat location
Air conditioner not cool Bathroom water weak No hot water No toilet paper
Dear, Wong! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kimawati!
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewThe location was very central to shops , restaurants and a short walk to the beach. The bed was comfortable and it was quiet. The room is a good size and enough space in the cupboard to unpack.
It did not feel or smell clean. The linen is old and stained. The aircon took 3hrs to cool the room down. We stayed 2 nights, but it is very basic..
Dear, Sandra! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your next stay nothing less than an amazing experience. Regards, Masduku!
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewThe location was good for flights and Kuta activities There was a friendly/cute bunny hopping around the place :)
No coffee machine, fridge did not work (both where advertised in the add), no toilet supplies and the flush was weak to say the least. Pool could do with a big clean. The bathroom door was a bit smashed and we found multiple hairs in the bed.
Dear, Emilia! We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Masduku!
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewat least the bed is not hard
Super basic facilities: no toiletries what so ever, no water provided, room smell mold, i paid 195k/night, should have just 125k.
Dear, Rosita! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Masduku!
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewVery super duper dirty and disgusting
Very super duper dirty and disgusting
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
Reviewed: 18 December 2023 · Stayed in December 2023
Verified reviewRoom and especially bathroom looked dirty. Water was barely trickling out of the sink. No soap available, and no clean water given to drink or brush teeth. I got there late and struggled to find a store to buy water and soap. It looks near the beach on the map, but it’s not a great area or as easy as I thought to walk to the beach. AC was weak and could not cool to a decent temperature. I booked 2 nights, and pushed myself to not leave immediately but moved somewhere else in the AM and forfeited the 2nd night.
Dear, Neil! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kisno!
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewNothing. Very bad condition with rooms. First thing was a very bad smell from the room which could not bear up. We switched rooms but still the same thing. Pictures are perfect in the app but when you go there, you will see how bad it is. Please do not book with this hotel as it seems in the photos due to cheap prices. You will regret.
Dear, Kaushalya! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Kistanto!
Reviewed: 3 September 2023 · Stayed in August 2023
Verified reviewI absolutely love this place, I booked one night before I arrived ad wond up staying 2 more days before going out to the countryside. The staff and the ambiance was just perfect. On my way back home, I booked one more night just to see the people again. I'll definitely be going back again!
Dear, Nathan! Happy to hear that you loved our services. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Martiah.
Reviewed: 24 August 2023 · Stayed in August 2023
Verified reviewLiked nothing about this hotel, giving poor ratings wherever i can
Worst experience, the receptionist guy wont allow you to checkin even though the booking shows confirmed, he would ask for a room upgrade so that he charge hefty amounts. Seems like oyo is run by cheat guys
Dear, Yaduvanshi! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Kiman!
Dear, Yaduvanshi! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensur… Show more
Reviewed: 18 August 2023 · Stayed in August 2023
Verified review