8.9

Reviews of Graha Shanti Guest House

Jalan Raya Goa Gajah, 80571 Ubud, Indonesia

  • Jingyao

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    I’m not sure if I was just unlucky, but my room wasn’t clean at all, so I don’t really understand all the positive comments about cleanliness and how “new” it feels — I think it’s a bit overrated. My room was dusty, especially the bathroom, and there were a few bugs on the wall. Even the painting in the room wasn’t hung properly. The soundproofing was also really poor — you can hear traffic from the main road, dogs barking, people talking, and kids crying. I don’t usually leave negative reviews, but honestly, for this price in Bali, you can find much better accommodation.

  • Kate

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Really lovely rooms that are beautifully decorated and the staff are so kind! We had a really nice stay here.

    The location is not in the centre but it’s only about 10 mins in a taxi so it was still quite convenient.

  • Ilektra

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Luke

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Yvonne

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    The care, service and attention given by the staff, Gusti and Anum. Just the best, they go out of their way to help in Ubud with laundry, transport and scooters. Are at Warung Hana (about 7 minutes walk away, 1 minute on scooter) multiple times during our stay - great food and mixture of Japanese and western food. There’s a pool there with a view to rice paddy fields for free.

    Location is challenging if you don’t have a scooter. You can gojek with a scooter ride into Ubud city centre for AUD$1.50, so it’s cheap.

  • Jeannette

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    The room was really clean and very spacious. Tastefully done

    It’s very near the road so you can hear the traffic

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  • Fatemeh

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    The rooms were ok, with a good shower and comfortable bed

    The location was on a main busy road with too much noise & traffic, not a good place for walkability to the center

  • Anya

    Reviewed: 1 July 2025 · Stayed in May 2025

    Verified review

    The owners and staff are very attentive, kind, helpful and accommodating. Very light and easy vibe Super convenient location

    The two-hand massage was discoordinated, rushed and rough. Didn't feel good, moreover, they put something on my inner elbow (because I had a mosquito bite) that left a chemical burn that is still healing. (took more than a month). I don't think it's part of their team directly, the massage ladies came from the outside, so I am not putting it in the rating, but word of warning for people getting massage.

  • Jocelyn

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Good stay ,peace mine

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  • Sunita

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    Lovely property and room with some amenities and a really comfortable bed.

    Sink was blocked but staff were onto it straight away

  • Kashora

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    Smart, the staff was very welcoming and friendly. They always put a smile on their faces

  • Kaspar

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Great facilities, amazing staff that are super helpful!

    Only issue being that the wi-fi was inconsistent, probably a 6/10. Staff always helpful with trying to fix it tho. Apart from that everything perfect.

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  • Hemanth

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
  • Christopher

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review

    Lovely staff, great room with everything you need.

    Located on a very busy road, walking to the local sights and eateries can be trying.

  • Mily

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review
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  • Mily

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review
  • Marius

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    The price and all the comfort provided are definitely worth it 100%. The hotel staff is simply excellent. They are very attentive and responsible people. I have stayed here twice, so I will consider future booking when come to Ubud!

    Sometimes it's a little bit loud due to the road proximity.

  • Nadine

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review

    Was clean, provided two free waters, spacious bathroom, nice staff

    Very loud and had mold but spacious The view from the pool is ... Soso ... Walking to anything is challenging

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about the cleanliness, spacious bathroom, complimentary water, and the friendliness of our staff. We are sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding the noise and other concerns. Please know that we have taken steps to address the issue by providing ear buds in the rooms to help improve your comfort. We are also continuously working on enhancing our facilities and services to ensure a better experience for all our guests. Your feedback is invaluable in helping us improve, and we hope we’ll have the chance to welcome you back in the future and provide you with a more enjoyable stay. Warm regards, Dewa

    Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about the cleanliness, spacious bathroom, complimentary water, and the friendliness of our staff. We are sorry to hear th… Show more

    Graha Shanti Guest House
    26 January 2025
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  • Jan

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review

    Really nice and small Hotel I will definitely come back. 🙏 Cozy and clean. The stuff is amazing.

    Property response:

    Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our cozy and clean atmosphere, as well as the service provided by our team. Your appreciation means the world to us, and we’re truly honored to have had the opportunity to host you. We look forward to welcoming you back again in the future. Until then, take care and safe travels! 🙏 Warm regards, Dewa

    Dear Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our cozy and clean atmosphere, as well as the service provided by our team. Your a… Show more

    Graha Shanti Guest House
    26 January 2025
  • Dean

    Reviewed: 3 January 2025 · Stayed in December 2024

    Verified review

    The bed was very comfortable, I had the balcony with pool view and it was a very relaxing environment.

    Property response:

    thank you very much, hope we will see you again in the future

    Graha Shanti Guest House
    3 January 2025
  • Aimee

    Reviewed: 26 December 2024 · Stayed in December 2024

    Verified review

    Room was nice and clean, location was good. Also had a pool which we didn’t use but looked nice. Nice staff also did our laundry for a good price.

    The doors/windows weren’t sealed properly, meant there were a lot of bugs/lizards in the rooms but expected in Bali and could hear the music from outside at night.

    Property response:

    Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our clean and comfortable rooms, convenient location, and the service provided by our staff. It's also great to know that you found our laundry service to be reasonably priced. We appreciate your understanding regarding the presence of bugs and lizards, as Bali’s tropical environment does sometimes bring nature closer to us. That said, we will look into improving the sealing of our doors and windows to enhance comfort. We also take note of the noise concern and will explore ways to minimize any disturbances for our guests. We truly appreciate your stay with us and hope to welcome you again in the future. Sincerely, Dewa

    Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our clean and comfortable rooms, convenient location, and the service provided by our staff. It's also great to know … Show more

    Graha Shanti Guest House
    11 January 2025
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  • Tong

    Reviewed: 28 November 2024 · Stayed in November 2024

    Verified review
  • Dod

    Reviewed: 6 November 2024 · Stayed in October 2024

    Verified review
  • Marine

    Reviewed: 8 October 2024 · Stayed in October 2024

    Verified review

    It was one of the best properties we rented in Bali! Great value for money, very clean and comfortable. Staff is super friendly and helpful! They even invited us to the local ceremony which was great experience. Would definitely stay here again!

    Property response:

    Dear Valued Guest, Thank you for your amazing review! We’re thrilled to hear that our property was one of the best you rented in Bali and that you found it to be great value for money, clean, and comfortable. Our team truly appreciates your kind words, and we’re so happy that you enjoyed the local ceremony—it’s always a pleasure to share our culture with our guests. We would love to welcome you back for another wonderful stay! Sincerely, Dewa

    Dear Valued Guest, Thank you for your amazing review! We’re thrilled to hear that our property was one of the best you rented in Bali and that you found it to be great value for money, clean, and comfortable. Our team truly appreciates yo… Show more

    Graha Shanti Guest House
    11 January 2025
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