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Reviews of Gili Hills 2 stars

Jalan Kelapa Gili Trawangan, 83352 Gili Trawangan, Indonesia

#137 of 137 hotels in Gili Trawangan

Guests' Choice

Review score

Based on 54 hotel reviews

3.1

Score breakdown

  • Cleanliness

    4.0

  • Comfort

    4.2

  • Location

    5.1

  • Facilities

    3.9

  • Staff

    6.0

  • Value for money

    4.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 August 2025

    2.0
    Place does not have electricity
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No running water or electricity

    Bed was fine

    Stayed in August 2025

  • Reviewed: 25 July 2023

    3.0
    It was not so good for me
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were lizards and all noises at night

    The huts were well designed

    Stayed in July 2023

  • Reviewed: 3 January 2023

    2.0
    WORST STAY EVER SINCE I STARTED TRAVELING
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 6 nights
    • Submitted via mobile

    WHERE DO I START FROM CLEANNIESS - BIG ZERO NO BASIC FACALITIES - CLEAN TOWEL & BEDSHEET OR EVEN WASHOROOM MASQUITO COCKROACH AND LIZARD WHAT NOT WAS IN MY ROOM. ICEING IN CAKE WAS LEAKING ROOM SO IF ANY PLANS TO VISIT IN MONSOON HAPPY FREE SHOWER WHILE SLEEPING.

    BEING HONEST ABSOLUTELY NOTHING.

    Stayed in January 2023

  • Reviewed: 16 August 2025

    1.0
    I booked for three days and I checked out after second day . Reservation was non refundable, I asked to return money at
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Inside smell was bad, the smell of bed linen was disgusting, AC didn’t worked, dirty inside and often there was no water to take a shower and wash.

    Location was not bad, staff was friendly, they were nice but they don’t speak English.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    1.0
    Never again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing to like grounds were strewn with rubbish

    Nothing pool was half filled and putrid

    Stayed in August 2025

  • Reviewed: 11 August 2025

    1.0
    Diabolical. No contact from owner, took our money online, we arrived at the address and there was an empty field. if the
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It didn’t exist

    This property does not exist. Do not book

    Stayed in August 2025

  • Reviewed: 6 August 2025

    1.0
    Would rather sleep on the beach, stay anywhere else!
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Avoid this place like the plague. Totally unorganised, no idea of our check in when we arrived, nowhere to leave our bags before check in as the room wasn’t ready. Hut was bare plasterboard, bed was dirty and uncomfortable, bathroom smelled of sulfur and drains with pipes sticking out of the wall dripping on the floor, sink did not work and shower was not secured to the wall. We left a night early as it was noisy, dirty and the surrounding area was more like a farm and totally unsuitable for our stay. Worst experience in Bali.

    Nothing

    Stayed in August 2025

  • Reviewed: 24 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I had a great time. It was a lovely, peaceful place where you can truly relax. The staff was friendly, and the cottage was clean and well-maintained! Definitely recommended, thank you.

    Stayed in March 2025

  • Reviewed: 30 November 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Disaster. Dont come here guys. Dirty. We were 2 nights, horror nights. After 6pm no water, fit anything. Nobody come to help me, nobody was in the reception. I called them more than 5 times and nothing.

    Disaster. Dont come here guys. Dirty. We were 2 nights, horror nights. After 6pm no water, fit anything. Nobody come to help me, nobody was in the reception. I called them more than 5 times and nothing.

    Stayed in November 2024

  • Reviewed: 24 August 2024

    1.0
    The worst place I've ever been in my life
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The worst place I've been, the air conditioner doesn't work, full of cockroaches

    The place is dirty, full of insects, the air conditioner does not work, very hot, horrible place, do not approach

    Stayed in August 2024

  • Reviewed: 24 August 2024

    1.0
    Scam.
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool was empty, half of the property was under construction, our bathroom was flooded the entire stay, the floor felt like it was about to fall apart, bed bugs, we didn’t receive towels until the next day and were told to share one between 3 of us, had no bar or social area at all , the power cut out 5 minutes into being there, was generally unclean and one of us got originally checked into a room with no aircon or shower and we had to ask to be moved.

    The location was close to the strip

    Stayed in August 2024

  • Reviewed: 15 August 2024

    1.0
    Horrible
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. No towel, no blanket. Aircon is not functional. Place looks like abandoned. Dirty bedsheets, toilet is full of cockroaches. This property should close and stop accepting guests coz this place is next to none. This is an abandoned accommodation. Don’t get fooled!

    Nothing

    Stayed in August 2024

  • Reviewed: 14 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in August 2024

  • Reviewed: 14 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We came and there was no one in the reception, so we couldnt check in… The room we got was not at all what we ordered, there was dirt anywhere, and the water was so dirty. The AC didnt work, and they charged way more money than we should have payed

    Stayed in March 2024

  • Reviewed: 2 January 2024

    1.0
    Does not match advertising
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    does not match advertising and expectations so dirty AC is broken make me can't sleep so hot and nothing solutions from owner and many more

    Nothing, overall so bad!!

    Stayed in January 2024

  • Reviewed: 29 August 2023

    1.0
    AVOID AT ALL COSTS
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    AVOID THIS PLACE AT ALL COST. This place is UNBELIEVABLE… Us, along with alot other guests were so disappointed with BOTH hotels. I’ve travelled alot and never experienced anything like this. We arrived to no one there but a note written and still couldn’t get ahold of anyone for ages. I’ll show you the photo. We walked into room and there was the FOULEST smelling salt water shower and sink basin. The pool was absolutely revolting. I’ll show photos. Let alone the laundry and office - something out of a horror movie. I’ll show photos. We ended politely saying we could not stay here. The lovely, stressed out, poor overworked staff member who has to organise multiple hotels for the owner ended up moving to ‘another hotel the owner had’ and it was SO BAD also. At this point we felt so uncomfortable and so bad for the poor worker we just accepted it. No running water AT ALL. The bathroom smelt like something I’d never smelt before and I’ve traveled all over Asia. I’ll never forget the smell. The pool had all these floating objects it in - I’m sure I would have died if I hopped in no joke. The pillow was FULL of BLACK MOULD. I’ll show photo. AVOID AT ALL COSTS - please believe me. I contacted the owner and she just said ‘you had the local experience at Kampoeng, stay at Ilalang’ - WHICH WAS WHERE WE WERE because we had to get moved and it was JUST AS BAD. It’s just impossible to communicate with an idiot!

    Absolutely nothing besides the poor overworked and underpaid staff

    Stayed in August 2023

  • Reviewed: 16 August 2023

    5.0
    No point to stay, can definitely find cheaper
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Property does wrong advertisement. No pool (at least water hasn’t been in pool ages). The messages they send when they accept the booking no prices are correct. Went there bit earlier to leave my bags but couldn’t find any stuff member nowhere. Yard is full rubbish Room was quite clean but in the bathrooms can find a lot of ants, I founded that if light were on all the time they didn’t show them too much.

    If there has to be one thing then maybe wifi.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All was perfect

    Stayed in June 2023

  • Reviewed: 21 July 2023

    1.0
    It was the wrost horrible property i have never been in all my life. Everything was disgusting, bugs everywhere, cockroa
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the cleanless, the shower…

    The staff was good but it was the only good point on this property

    Stayed in July 2023

  • Reviewed: 4 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Really noisy and there were ants everywhere. No hot water.

    Good location

    Stayed in July 2023

  • Reviewed: 1 July 2023

    1.0
    Not worth it at all.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. I mean host tried to pawn us to some other motel which was even worst. When I declined the other motel, then he claims the aircon broke down. He took the remote away and put the air-conditioning on fan only mode and we spent the whole night in humidity struggling to even breathe. I highly suggest to please increase your budget a little bit if you could and you might have the best time of you life. Gilli Island is the best spot in Indonesia. Made a mistake now hoping this might help someone. Cheers

    Location ok however there were many more options close to this property.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool not working. The shower not working properly. Insects everywhere. A/C not working properly and doesn't has remote control . No breakfast

    Nothing

    Stayed in June 2023

  • Reviewed: 23 June 2023

    1.0
    I do not advise anyone
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    it's horrible

    Stayed in June 2023

  • Reviewed: 6 June 2023

    1.0
    Wouldn’t come back here
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cockroaches crawling over girlfriend while she slept

    The price of stay speaks volumes

    Stayed in June 2023

Showing 1 – 25

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