The huts are clean and cute. The pool is awesome outside the huts with another infinity pool out the front. Nice quiet location, close to the main streets.

Stayed in June 2025

Nothing

My room and the pool deck were fantastic. the staff were amazing and located perfectly 👌

Stayed in April 2025

The only thing I could fault with this place that was really minor was the breakfast service was a little hit and miss. Could do with a bit more consistency with the time it took staff to prepare and what comes out.

Great location on Gili Air, right on the southern end just around the corner from turtles. Super close to all restaurants, plus you can literally walk the whole island in about 1-2 hours. Very friendly and helpful staff, they were quick to accomodate anything you needed and were able to give you a good idea of what to pay. Staff were also able to help book any day trips or activities which made it really easy. Bungalow rooms were neat and tidy. We had an issue with our TV and A/C, and when I told the staff, they swapped it out immediately for us! Lagoon pool was so relaxing. The onsite massage was so good, one of the best massages I have had in Indonesia. The resort - while starting to age a little was exactly what I expected to see and was an amazing resort for a small island.

Stayed in April 2025

It was clean friendly and central would definitely stay again

I found the staff were very helpful Great location Comfortable beds and roomy bathrooms Fantastic concept to step out into your own pool area Would stay again

Stayed in April 2025

The location is excellent the pool is great the staff are so helpful and friendly

Stayed in April 2025

The breakfast. Coffee was gritty and it took a long time for breakfast though we were the only ones there. I think it came from somewhere on other side of the island as it was cold

The pool and the room style

Stayed in March 2025

Could have had a proper coffee machine - only had Indonesian coffee for breakfast.

Access to the pool was great. Wonderful to walk out of the room straight into cooling water. Good aircon and shower. Location close to main street and shops/restaurants.

Stayed in March 2025

Breakfast was terrible The resort is undergoing a refresh so was quite empty

The staff were all wonderful

Stayed in March 2025

Beautiful place! Staff was very helpful and friendly. Pool is very nice and clean. Beach is right next to the resort. Restaurant is lovely with view over the ocean and a second pool. Highly recommended!

Stayed in December 2024

The lagoon swim out pool around the actual rooms was very dirty, with chicken feathers etc, floating in water, and dirty water line around the pool. We did not use this pool and that was the whole reason we booked this accommodation (which was more expensive than any of our other accom booked at other places moving around). Disappointing

The location was fantastic, staff lovely, and the front pool looking out at the ocean was gorgeous

Stayed in December 2024

The gardens were a bit overgrown and we had a few issues with the aircons leaking but they did sort it out. It was a shame the pool bar at the main pool was closed but the other bar at the restaurant and 2nd pool was open. There was a lot of construction happening right outside the hotel where they were repairing damage to the sea wall but that was not the fault of the resort. There was no beach directly infront of the hotel

The pools were lovely. The resort was an easy walk to the port and the high street and many restaurants and snorkling areas.

Stayed in November 2024

Pool was very warm. You could hear EVERYTHING in the chalet next door which was strange as there was lots of room in between The bikes were pretty run down and rickety.

lovely pool directly out your door. Amazing location. Very comfortable bed. Lovely breakfast. Staff were so lovely and helpful.

Stayed in November 2024

Could have done with a top sheet on the bed as well as the doona as the doona was too hot.

Pool at the front door of our villa was amazing.

Stayed in November 2024

We loved the staff, location and private villas. We have travelled all three of the Gili Islands and Gili Air and the Gili Air Lagoon is our favorite . We loved it so much we stayed an extra week. Aris and the team were the best and made everything so comfortable.

Stayed in October 2024

Our ac wasn’t really working, not that cool in our room. One morning we had breakfast at 730 then we went back the next day at the same time and they told us breakfast started at 8 and we would need to request 24 hours before for early breakfast. I’m pretty sure they told us upon check in breakfast was 7-11

Good location, pool was nice and room was clean

Stayed in October 2024

Breakfast was poor.

Excellent location, right on the beach. Each bungalow has its own pool access and nice outdoor bathroom.

Stayed in September 2024

Breakfast was nice but could be a slightly larger serving.

Great location, beautiful pool front bungalow, nice dining area with lovely view of the water and Lombok. Friendly & helpful staff.

Stayed in September 2024

I didn’t like the breakfast I was disappointed with the tv not easy to navigate and the in-house Netflix wasn’t available in English.

Lovely well kept cottage , plenty of room Great pool kept very clean.

Stayed in September 2024

Slightly run down - could do with a some fixing up and some little extras

Staff were so lovely and helpful x great location. Comfy beds

Stayed in August 2024

Lots of bugs, mosquitoes, but will be the same around the entire island.

Location is great, staff is friendly and overall facility is a nice concept. Our water went out but the staff was really responsive to fix.

Stayed in July 2024

The bathroom clean but a little outdated. it was a semi outdoor shower, toilet and washbin. all worked well and was nice and clean but the total a little outdated. needs some fresh paint. other point, we are spoiled and are used to drink good coffee. we believe there is some attention needed at that point. especially as most other guests were west-european during our day, i believe the hotel can win more points if the coffee was better.

we had a wonderful stay. staff is great, the rooms with individual direct access to the lagoon pool was absolutely perfect. so nice and quiet and calm. the restaurant and the pool at the beach area are very nice. the hotel is in walking distance from the harbour where the boats arrive. 5-10 minutes walk, partly on sand pavement but it was doable. we rented 2 rooms next to each other. airconditioning worked very well. rooms are basic but all that is needed. staff does their utmost to make everything comfortable. we rented bikes directly from the hotel. just around the corner beautiful beach with very nice beachrestaurants with good food. nice place for sunrise. To watch the sunset we walked the other direction for 10 minutes. the main street on the island very nice with some nice restaurants and shops. we walked and biked around the island, which is just 5 km. wonderful stay on Gili Air

Stayed in July 2024

Resort looking very tired. Beach erosion out front.

Rooms air conditioned and a comfortable bed. Pool access from bungalow. Great island location with plenty of restaurants nearby. Not expensive. Quiet location with plenty of cute chooks and cats roaming the grounds. Staff always friendly..

Stayed in August 2024

See above

Really lovely staff, all of them!!👌 They did everything they could to help us.😊 Rooms small & nice but no indoor outdoor flow. Glass windows don't open at all. Door has frosted glass. Air conditioning didn't cope & even with ceiling fan running on full, the room wasn't cool enough, especially in afternoons. Fabulous pool but not serviced. the water got more & more cloudy & gave us skin rashes & we couldn't use it for at least 3 days of our stay. Beachfront pool was lovely. But no lounging chairs no umbrellas & only 6 small beanbags for 20 rooms plus public coming in to use the pool. The manager says they're getting some in August. We hope so. The beach out front has been washed away in a storm & so isn't easy to get down onto & is not a pleasant place due to storm damage rubble. The nightclub music at the breachfront bar & restaurant was always loud, annoying, & monotonous though they would turn it down temporarily if asked. The staff really are wonderful. Breakfast was excellent - we really loved the sourdough bread . & We loved Agis who is a waiter. Wifi was mostly poor but we were on Gili.. Bathroom was basic clean by Gili standards. We will stay again if reassured about pool maintenance & pool furniture at the beachfront & that the air con has been recently serviced & regassed.

Stayed in July 2024

The issues people complain about are noticeable. The place could definitely use some love and care. Working in hospitality, it saddened me to see that the gardens, buildings are not well-maintained, and it seems like maintenance is falling behind. In the grand scheme of things, I don't think many accommodations are perfect, especially on an island. When the owner isn't present to oversee everything, things can slip through the cracks. But this can all be restored.

I read all the reviews to make sure I had realistic expectations, knowing that people can be quite critical about what they get for what they pay. I’m happy to say we had a great time. The walk from the ferry to the accommodation is actually quite short, only about 5 minutes, and it’s easy to get to town and find food. We really enjoyed the pool—it was definitely a highlight for us. Plus, the food we ordered was delicious, generous in portions, and very tasty. The staff was very friendly and helpful. I extended my stay from 2 days to 4, and overall, it was a fun experience, and the accommodation worked great for us. We had 2 days to look for alternative accommodation but found that this place was exactly what we needed. After reading reviews of other places, we realized we were in a good spot. and the bed was great

Stayed in July 2024