Reviews of Gemini Star Hotel 3 stars

The photos they publish are completely different from the hotel in real life. I feel it's a fraud to upload photos about the hotel and rooms to the app where I booked and arrive and see the opposite The shower curtain was full of mold, the sink and the floor were not clean; I found a used cigarette in the room, the balcony door did not close properly. I found a lot of ants. The room smelled of musty. The breakfast was very delicious and the staff is very friendly.

Cleanliness is very bad. No soap and shampoo at all. Empty toilet

Cleanliness is very bad. No soap and shampoo at all. Empty toilet

This would make for a good stay if you are a solo traveller or couple on a budget. You get what you pay for, and so I guess reasonable for the price. ROOM Comfortable beds with a bathroom (separate toilet and shower), balcony, mini fridge, kettle & TV. Not much space but good enough. CLEANLINESS The room was clean when we checked in but we stayed 3 nights and it wasn't cleaned at all, we weren't given fresh towels either and those on offer didn't smell the best. We used our own towels. We had to move the bed to fit our baby cot in and it was clear that whoever did the cleaning clearly hadn't bothered to clean under the bed in decades. POOL Good size CAFE The hotel has a cafe attached to it. Hotel can have breakfast for 25k Indonesian Rupiah. Good deal and you get water, coffee, fruit bowl and then choose between toast, waffle or pancake. No baby chairs though. STAFF Happy to help but English is limited LOCATION Right in the heart of Kuta but with all it's one way streets bit of a pain to get to if using a taxi as the driver will need to go all around the block to get to the hotel, and that can add 15min to your journey. You can hear the nightlife quite easily so if you are a light sleeper this is not the place for you. From the local karaoke talent to the live music and even the slingshot ride... you will be immersed in all the lovely night life sounds of Kuta Go if you are on a budget, but shop around!

Really regret staying in Kuta, very dangerous area for ladies... Also facility has no cleaning services, which is really sad. However the staff themselves are cute, when we had a trouble with catcalling case, staff helped us out. However, do not recommend to stay for long, since there is no cleaning services. But good news: There were no lizards, and during Nyepi day they left wifi on

Nothing

Pic in website and actual rooms are very diffraction, not clean and no proper safety

Breakfast at their cafe was not worth it not nice too

Toilets rooms

The pool is nice and quite clean The room is large with a very long table Aircon and water heater work well Very close to ground zero

Cant find the receptionist when we check in/out The toilet was working but need renovation No proper bed cover

Be really careful, you are going to be fooled, this place is a scam. The pool and the rooms are very dirty, the staff does not understand English so it is impossible to communicate with them. We tried to talk to the owner but he is an arrogant and aggressive person who was close to attacking us, we have videos and photos that show the whole nightmare we experienced there. I don't usually leave negative comments but it is my duty to warn people that this place is a scam. The owner himself told us that this place was a ruin and if we wanted something better we should have paid for somewhere better, everything is recorded and we have reported it to the police. The food was also a deception, we ended up with a lot of stomach pain, be careful.

Be careful, you are going to be fooled, this place is a scam. The pool and the rooms are very dirty, the staff does not understand English so it is impossible to communicate with them. We tried to talk to the owner but he is an arrogant and aggressive person who was close to attacking us, we have videos and photos that show the whole nightmare we experienced there. I don't usually leave negative comments but it is my duty to warn people that this place is a scam. The owner himself told us that this place was a ruin and if we wanted something better we should have paid for somewhere better, everything is recorded and we have reported it to the police. The food was also a deception, we ended up with a lot of stomach pain, be careful.

Nice place to stay

Location

Good price, location and pool

Rooms weren't cleaned