Reviews of Four Points by Sheraton Bali, Kuta 4 stars

Staff were so friendly! Breakfast was fantastic, huge variety to choose from. Location of hotel very convenient.

Room was a little small, didn't have much space to put suitcases.

Everything expect to have iron for my cloths😂 . Everything is perfect love to go back here soon❤️❤️

Nothing to dislike❤️

Great location. Staff are wonderful. Rooftop pool is awesome. Kids club is great for younger kids.

Lack of sunbeds around pools. Cost for food and drinks.

The staff was super friendly & the breakfast was amazing, the location was really central, within easy walking distance to most places. The rooms were very clean, couldn’t fault them. Showers were decent pressure and good temperature. The pools were also very clean, with nice music played on the upstairs pool during the day.

Beds & pillows were uncomfortable after about 4 nights, woke up sore back & neck. Balcony is silly, only room for one guest. They would be better taking out that recessed window area, and increasing the balcony space so that two people can sit out there together. The recess space is just a total dead space. The coffee is dreadful! Even if they make you a fresh one in the morning at breakfast, it’s like rocket fuel. Could do with more shaded sunbeds.

Amazing staff they took it to the next level great for kids with the kids club pools fantastic luxury all the way

Nothing

The staff weee absolutely exceptional!! The level of customer service was outstanding, each and every team member always exceeded expectations. Clean establishment, great facilities and convenient location.

Everything was great, would happily recommend

Located at the heart of old town, hotel is surrounded with vibrant shops and bars, but at the same time its comfy and quiet inside. Insanely nice beds, and beautiful, polite, and welcoming staff.

Friendly and helpful staffs, clean room, great facilities and awesome breakfast

Highly recommended! It was just amazing! The breakfast was absolutely delicious. In the evening, there was not only live music but also various performances, which made it very enjoyable. The hotel also has a beautiful terrace. The beds were extremely comfortable!

Very clean and spacious rooms, beautiful staff amazing stay, will be back for sure

Loved everything

The rooftop bar was great and location was handy to everything

Nothing

Very friendly staff, 2 pools down and rooftop. Very rich breakfast. Location very accessible to market and close to beach (15 mins) walk. King bed was very good.

Rooms not sound proof

Liked the variety of pools particularly for children and adults.

As much as the buffet breakfast serviced to all cultures, it would have been nice to have more English breakfast style, I.e. hash browns, mushrooms etc

All employees exceptional 10/10 buffet breakfast amazing lots of varieties 10/10 location is great close to everything lots of shortcuts for walk

Spa needs to be updated lots of loose rocks on the bottom floor, handrail very wobbly and dangerous needs to be fixed

Got everything you need, food and is great and staff amazing!! Especially Joe

The staff were amazing, the breakfast buffet was awesome

Everything was great

Great location, great having 2 pools, the staff were so polite and lovely