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Reviews of FM7 Resort Hotel - Jakarta Airport 4 stars

Jalan Raya Perancis No. 67, Benda, 15125 Tangerang, Indonesia

#11 of 80 hotels in Tangerang

Guests' Choice

Review score

Based on 2941 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I absolutely love staying at this hotel everything is nice and refreshing and the staff are wonderful.And the manager Mr Erwin is the best so helpful and caring 🙏 Who will go out of his way to make his quest feel comfortable I have made many stays here and will definitely come back again 😀 Thank you all FM7 .

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Family Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing hotel very clean and lovely service

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Ottimo come base da e per l’aeroporto
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place near the airport, free shouttle. Room clean. Good food.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Convenient to airport, comfortable and good value for money.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Indoor pool only. Very hot sitting by the pool. Lie-low chairs few and limited access. Some time restrictions should be imposed and monitored. Not much ambience in the pool area. However, a minor detail, and overall happy with hotel. Some rooms newly renovated, but upstairs I think some of the rooms are old (but never stayed in those rooms). No lifts from ground floor to 1st floor.

    We have always stayed at this hotel, usually 2-3 days, en route to and from overseas. Very close to airport, with free shuttle. Staff is friendly and helpful. Good breakfast. Very comfortable, clean and good value for money.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Good value hotel close to the airport for transiting or business
    • Leisure trip
    • Couple
    • Premiere Room
    • Stayed 1 night
    • Submitted via mobile

    Felt it was a little dark and could do with a refurb.

    Great facilities including gym, spa, restaurants, pool. Loved the size of the room and comfortable bed.

    Stayed in July 2025

  • Reviewed: 27 August 2025

    10
    Our go-to hotel in Jakarta
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    FM7 is the only place we stay while doing a lay over in Jakarta. The beds are ultra-comfortable, the staff go out of their way to provide fantastic service, and the price is very reasonable. I strongly recommend the airport pick up service. Yesterday Sultan was our airport concierge and went out of his way to help my son get through the international terminal. This is white glove service. I look forward to our next stay at FM7.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Excellent option near the airport
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit worn facilities

    Very good breakfast Friendly staff Convenient and free airport shuttle

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very easy for a first night after big flights. Easy pick up from airport. Good room, good food, very convenient

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok

    We stayed just for one night in between flights. The driver was there waiting for us as well as they asked us immediately at reception what time we require transport the day after. The room was nice and spacious we had free toiletries as well as slippers, and toothbrush and toothpaste. There are two restaurants and we tried one which was good.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    as everywhere, blanket is too heavy. it's true, you are in isolated periphery, so you are "obliged" to have meals in this restaurant, but quality is good and it's not too expensive

    Excellent, near CGK airport with shuttle transfer included, great rooms and bathrooms, kind staff, good restaurant, super spa and swimming pool (this is included), really perfect

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Continental breakfast was just ok

    Very clean and attemptive, accomodating personel

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Airport shuttle is free which gives an advantage on other hotels, but airport shuttle is a shared one so you have to wait for other passengers to fill up the shuttle 😔

    Breakfast was good. Location was not great but the property provided free airport shuttle, which made location factor easy, otherwise it’s very difficult to the property.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Luxury at affordable price.
    • Leisure trip
    • Couple
    • Deluxe Plus with Bathtub
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    It's a great airport hotel ,because you don't have to worry about traffic jams
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows and bed linens had a damp, musty smell, like a wet rag, which was really unpleasant. I've never slept in a bed that smelled like that before. I wish I had asked to change rooms, but I was so tired from the long journey that the thought didn't even cross my mind. Other than that, it was a great hotel. I especially liked how quickly they responded to shuttle bus requests on WhatsApp.

    We had dinner at the Durian Cafe, which is located past the breakfast restaurant. The food was served quickly, and I was so satisfied with my first meal in Indonesia because it was delicious and reasonably priced! The cafe was also interesting, as it sold a variety of cute durian-themed goods. The illuminations were beautiful right outside the door on the opposite side of the pool.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Great and convenient hotel for an overnight stay to get a good rest for taking the next flight.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient located near CGK airport. Shuttle service to the airport included. Lots of good facilities like , gym, pool, restaurant, etc.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Plus with Bathtub
    • Stayed 2 nights

    My room temperature is a bit warmer than lobby even I checked the device shown 16 degree ( Fahrenheit or Celsius ?)

    Everyone seems very polite and helpful

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Great location near the airport; Room was clean and well designed. Great pool, sauna, etc.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    At the breakfast, I think the rice porridge counter was outside the main room; so I missed that. My room was near the elevator/stairs, so I heard more noise than I would have liked. The view from the room was not good - overlooked the back of the building.

    Breakfast, pool, gym, sauna/steam room facilities were excellent. The rooms were also nicely designed. Proximity to airport was great for overnight stay before/after a flight.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    The airport shuttle bus staf was very kind.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Friendly staffs, good location, good place to sleep after long flight before catching another flight.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect for one night before departing from Jakarta airport. Free shuttle included in the price.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Premiere Room
    • Stayed 1 night
    • Submitted via mobile

    Meal at bar upstairs was mediocre & cold, probably because the kitchen is far away

    Clean & efficient,

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    good hotel to relax between flights
    • Leisure trip
    • Solo traveller
    • Deluxe Plus with Bathtub
    • Stayed 2 nights

    Good connection with airport shuttle, quite room with bath, good soft bed, extensive breakfast, good hotel to relax and have a rest between flights

    Stayed in July 2025

  • Reviewed: 20 August 2025

    9.0
    Very good place for overnight stay before the next flight
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Preparation of our dinner at hotel restaurant was very slow. But mainly, Some hacker probably got into the hotel's reservation system and repeatedly asked me for my credit card details via the fake Booking.com platform.

    Well organized pick-up at the airport. Nice room, bathroom very well equipped. Location closed to the airport just to stay over night and continue with next flight.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    8.0
    Great for a night between flights
    • Leisure trip
    • Group
    • Premier Twin Room
    • Stayed 1 night

    It took 1h from ordering the food at the restaurante to actually having it (and the restaurante was not that full). On top of this, my friend got the sauce on the plate when she explicitly asked to put set apart... the meal was a little bit frustrating. The breakfast was great altough.

    They picked us from the airport and there was also a shuttle to the airport again from the hotel. It is a good choice for a night between flights. The location seemed a little bit isolated, but since we didnt leave the hotel, it was ok. The swimming pool and the gym are also nice.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Amazing stay close to the airport
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    - Swimming pool inside was in a hot location, but that's the only minor thing. Definitely would recommend staying here!

    - Location is amazing for a transit night. Close to the airport, pick up was very smooth. - Nice bed, nice shower. - Great breakfast buffet.

    Stayed in July 2025

Showing 1 – 25

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