Reviews of favehotel Tuban 3 stars

Dear Mr. Achmad Arief. Thank you for sharing your review. We are pleased to know that you enjoyed the comfort of our beds and the spacious parking area. We only regret that your stay with us was short, and we truly hope to have the opportunity to welcome you again for a longer and even more enjoyable stay at favehotel Tuban. Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mr. Achmad Arief. Thank you for sharing your review. We are pleased to know that you enjoyed the comfort of our beds and the spacious parking area. We only regret that your stay with us was short, and we truly hope to have the opportun… Show more

Dear Mrs. Hani Thank you so much for your wonderful review! We're delighted to hear that you found our hotel comfortable, well-located, and affordable just what we strive for! Cleanliness and guest satisfaction are always our top priorities, and we’re thrilled that you had a great stay. We truly appreciate your kind words and look forward to welcoming you back on your next visit to town! Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mrs. Hani Thank you so much for your wonderful review! We're delighted to hear that you found our hotel comfortable, well-located, and affordable just what we strive for! Cleanliness and guest satisfaction are always our top priorities… Show more

Dear Mr. Achmad Arief, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the road closure during the city festival. Please allow us to let you know that we made every effort to inform all of our upcoming guests by emailing, calling, texting, and sharing updates on social media, encouraging an earlier check-in to avoid the road closures. However, we understand that not all guests were reached, and we truly regret any disruption this may have caused. In response, we arranged parking in a nearby area and assisted with parking at the hotel once the event concluded. We apologize if this solution did not fully meet your expectations. We appreciate your understanding and will continue improving our communication to better serve our guests in similar situations in the future. We hope to have the opportunity to welcome you back for a more seamless stay. Best regards, Bagus Danu Asmoro Hotel Manager

Dear Mr. Achmad Arief, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the road closure during the city festival. Please allow us to let you know that we made every effort to inform all … Show more

Dear Mrs Nguyen Thi Quy Thank you for your feedback, and we sincerely apologize for the issue with the towel. Cleanliness is a top priority for us, and we will ensure that this matter is addressed immediately with our housekeeping team. If you have any other concerns during your stay, please do not hesitate to contact our staff, and we will be happy to assist you. We hope to provide you with a better experience in the future. Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mrs Nguyen Thi Quy Thank you for your feedback, and we sincerely apologize for the issue with the towel. Cleanliness is a top priority for us, and we will ensure that this matter is addressed immediately with our housekeeping team. If … Show more

Dear Mrs. Michelle. Thank you for your feedback. We are pleased to hear that you enjoyed the hospitality, food, and location of our hotel. However, we apologize for the inconvenience caused by the loud noises from the laundry room and the shouting from other guests in the hallway. We take your comments seriously and will work on addressing these issues to ensure a more peaceful and comfortable stay for our guests in the future. Your input helps us improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back to favehotel Tuban and provide you with an even better experience. Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mrs. Michelle. Thank you for your feedback. We are pleased to hear that you enjoyed the hospitality, food, and location of our hotel. However, we apologize for the inconvenience caused by the loud noises from the laundry room and the s… Show more

Dear Mrs. Khaldiya, Thank you for taking the time to share your feedback about your recent stay at favehotel Tuban. We are delighted to hear that you found our hotel to be modern and appreciated our efforts to provide a contemporary experience in a small town setting. We value your input regarding the restaurant, and we apologize if it did not meet your expectations. Your feedback is important to us, and we will use it to improve our dining offerings to ensure a more satisfying experience for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience soon. Best regards, Bagus Danu Asmoro Hotel Manager

Dear Mrs. Khaldiya, Thank you for taking the time to share your feedback about your recent stay at favehotel Tuban. We are delighted to hear that you found our hotel to be modern and appreciated our efforts to provide a contemporary experi… Show more

Dear Mr. Omar Alhashmi, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location convenient and our staff friendly and courteous. However, we're truly sorry to learn about the issues you encountered during your stay. Regarding the cleanliness of the sheets, we sincerely apologize for the inconvenience you experienced. Rest assured, we have addressed this matter with our housekeeping team to ensure that such lapses do not recur in the future. We appreciate your constructive criticism regarding the breakfast offerings and the condition of the room amenities. Your feedback is invaluable to us as we continuously strive to improve the quality of our services. We will work diligently to enhance the variety and freshness of our breakfast items and ensure that our rooms are equipped with the necessary amenities to meet the expectations of our guests. Once again, we apologize for any inconvenience caused and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that reflects the high standards we aim to uphold. If you choose to stay with us again, please do not hesitate to contact our reception team with any specific requests or concerns, and we will do our utmost to accommodate them. Thank you for choosing favehotel Tuban. Best regards, Bagus Danu Asmoro Hotel Manager

Dear Mr. Omar Alhashmi, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel's location convenient and our staff friendly and courteous. However, we're truly sorry to learn a… Show more

Dear Mrs Aziemah. Thank you very much for sharing your positive experience, and we appreciate your detailed feedback. We are glad to hear that you found our hotel's location strategic, the staff friendly and helpful, the food enjoyable, and the rooms spacious and clean. We are pleased to have contributed to making your stay enjoyable. Regarding your feedback about the hairdryer, we understand that it is a valuable amenity for guests. However, according to our hotel standards, hairdryers are only available in FabRoom types. For FreshRoom and FaveRoom, we provide them upon guest request. You can contact the reception, and our team will be happy to deliver it to your room. Your kind words motivate us to continue providing excellent service and maintaining a comfortable environment for our guests. Once again, thank you for your positive review. We hope to welcome you back in the future. Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mrs Aziemah. Thank you very much for sharing your positive experience, and we appreciate your detailed feedback. We are glad to hear that you found our hotel's location strategic, the staff friendly and helpful, the food enjoyable, and… Show more

Dear Mrs. Lily We are pleased that you experienced the hospitality of our staff, including our receptionists (Ayu, Yanti), the housekeeping staff (Wanda), and our security personnel, who also serve as bellboys. They are valuable assets in maintaining the quality of our service. However, we are very sorry to hear that your breakfast did not meet your expectations. This feedback is invaluable to us, and we will promptly assess the quality of our breakfast and take necessary steps for improvement. We will also inspect the shower in your room to ensure a smooth water flow. The quality of room facilities is our priority, and we will work to address this issue. We are committed to continuously improving our service and facilities. We hope you will give us the opportunity to demonstrate these changes during your next visit. Thank you for your invaluable review. Best regards Agung Galih Tri Tumonjo Front Office Manager.

Dear Mrs. Lily We are pleased that you experienced the hospitality of our staff, including our receptionists (Ayu, Yanti), the housekeeping staff (Wanda), and our security personnel, who also serve as bellboys. They are valuable assets in m… Show more