8.1

Reviews of favehotel Malang 3 stars

Jl. Raya Tlogomas No. 25 Malang, 65144 Malang, Indonesia

  • Dicky

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review
  • Alan

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    My wife and I have stayed at this hotel about four times now. We have never had any problems staying there. Places we wanted to visit were only around 20mins away.

    Nothing for us to dislike.

    Property response:

    Dear Mr Alan. Greeting from favehotel Malang Thank you so much for taking the time to share your wonderful experience with us at favehotel Malang. We are truly delighted and deeply honored to have welcomed you and your wife not just once, but four times already! Your continued trust and loyalty mean the world to us, and it is always a pleasure to have you as part of our favehotel family. We’re thrilled to hear that each of your stays has been smooth and enjoyable, and that our location has made it convenient for you to explore the beautiful sights of Malang. Knowing that we can be your comfortable home away from home, where everything you want to visit is just a short drive away, brings us great joy. Your kind words inspire our entire team to keep delivering the best service possible, and we are truly grateful for your support. We sincerely hope that favehotel Malang will always be your top choice whenever you visit this wonderful city. We already can’t wait to welcome you and your wife back for your next stay! Please let us know if there is anything special we can prepare for your return – we’d love to make your next visit even more memorable. Until then, we’re sending our warmest regards and a little wish: may your next trip to Malang bring you back to your second home at favehotel Malang, where a familiar smile and heartfelt service await you. With warmest regards, Mochammad Rafi - Asst Front Office Manager favehotel Malang

    Dear Mr Alan. Greeting from favehotel Malang Thank you so much for taking the time to share your wonderful experience with us at favehotel Malang. We are truly delighted and deeply honored to have welcomed you and your wife not just once,… Show more

    favehotel Malang
    23 May 2025
  • Valeryia

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review

    can recommend - everything was really good)

    Property response:

    Dear Ms Valeryia Warmest greeting from favehotel Malang Thank you for your wonderful review and recommendation of favehotel Malang! We are absolutely thrilled to hear that everything during your stay was really good. Your kind words truly brighten our day and motivate us to continue delivering exceptional experiences to all our guests. At favehotel Malang, we pride ourselves on providing a comfortable and welcoming environment, paired with attentive service and thoughtful amenities. Knowing that you enjoyed your time here fills us with joy, and we hope that every moment of your stay left you with fond memories. We would love nothing more than to welcome you back again in the future. Whether you're visiting for business or leisure, our team is always ready to ensure your next stay is even more delightful. Imagine waking up to the cozy ambiance of our rooms, savoring delicious meals at Lime Restaurant, and exploring the vibrant city of Malang—all while being pampered by our friendly staff. Please consider favehotel Malang your home away from home. We can’t wait to create another unforgettable experience for you. Until then, take care and see you soon. Salam, Mochammad Rafi - favehotel Malang

    Dear Ms Valeryia Warmest greeting from favehotel Malang Thank you for your wonderful review and recommendation of favehotel Malang! We are absolutely thrilled to hear that everything during your stay was really good. Your kind words truly… Show more

    favehotel Malang
    8 April 2025
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  • Shahid

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Good value for money

    All good

    Property response:

    Dear Mr Shahid Greeting from favehotel Malang Thank you so much for taking the time to share your positive experience at favehotel Malang! We are thrilled to hear that you found our hotel to be of good value for money. It's wonderful to know that you enjoyed your stay with us, and we truly appreciate your "All good" comment. We always strive to provide a comfortable and enjoyable experience for all of our guests, and your feedback is invaluable in helping us achieve that goal. We would be absolutely delighted to welcome you back to favehotel Malang in the future. We're always looking for ways to improve and exceed our guests' expectations, and we hope you'll give us the opportunity to impress you even more on your next visit. Warmly, Santy Puspandari - Hotel Manager favehotel Malang

    Dear Mr Shahid Greeting from favehotel Malang Thank you so much for taking the time to share your positive experience at favehotel Malang! We are thrilled to hear that you found our hotel to be of good value for money. It's wonderful to … Show more

    favehotel Malang
    22 February 2025
  • 7.0 Good
    Paulus

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Florentin

    Reviewed: 9 October 2024 · Stayed in September 2024

    Verified review
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  • Nik

    Reviewed: 17 September 2024 · Stayed in September 2024

    Verified review

    Location near to tourist attractions

    Nothing

    Property response:

    Dear Valued Guest, Thank you for sharing your positive feedback about the location of favehotel Malang! We are delighted to hear that you found our hotel conveniently located near tourist attractions. We understand how important it is for travelers to have easy access to the city's key destinations, and we are glad that our location met your expectations. Should you plan to explore more of Malang’s beautiful sites, our team is always here to assist you with any recommendations or arrangements to make your stay even more enjoyable. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the future! Warm regards, Mochammad Rafi favehotel Malang

    Dear Valued Guest, Thank you for sharing your positive feedback about the location of favehotel Malang! We are delighted to hear that you found our hotel conveniently located near tourist attractions. We understand how important it is for … Show more

    favehotel Malang
    17 September 2024
  • Irawati

    Reviewed: 10 September 2024 · Stayed in August 2024

    Verified review
  • Hafizan

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    Nearby food shops and groceries

    Internet connection very slow and weak.Request iron 3 times from reception didn’t get.

    Property response:

    Dear Ms Hafizah Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our convenient location, with nearby food shops and groceries adding value to your stay. We sincerely apologize for the inconvenience you experienced with the internet connection. We were indeed facing some technical issues during your stay, and we understand how frustrating that can be. Please rest assured that we are working diligently to resolve this matter to improve the overall experience for our guests. Regarding the iron request, we apologize for the delay in providing it. Unfortunately, we were experiencing a shortage as all irons were being used by other guests at the time. We regret that this caused any inconvenience during your stay. We hope to have the opportunity to welcome you back to favehotel Malang and provide you with a smoother experience in the future. Warm regards, Mochammad Rafi favehotel Malang

    Dear Ms Hafizah Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our convenient location, with nearby food shops and groceries adding value to your stay.… Show more

    favehotel Malang
    2 September 2024
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  • Firozar

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    The staff was very pleasant ☺️ and helpful.

    It wasn't worth it 7for money.

    Property response:

    Dear Valued Guest Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very pleasant and helpful. Your positive comments about our team are greatly appreciated. Regarding your concerns about the value for money, we would like to explain that our room rates are dynamic and may vary based on room availability and occupancy levels. This pricing model helps us offer competitive rates while managing demand effectively. We understand that this can sometimes lead to fluctuations in pricing, and we appreciate your understanding in this matter. If you have any specific concerns or if there anything we can do to enhance your future stays, please do not hesitate to let us know. We hope to have the opportunity to welcome you back to favehotel Malang and provide you with an improved experience. Warm regards, Mochammad Rafi

    Dear Valued Guest Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very pleasant and helpful. Your positive comments about our team are gr… Show more

    favehotel Malang
    3 September 2024
  • Art3

    Reviewed: 28 July 2024 · Stayed in July 2024

    Verified review

    Nice location, very helpful staff. Clean and cozy.

    Property response:

    Dear Valued Guest Greetings from favehotel Malang Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be convenient and appreciated the helpfulness of our staff. At favehotel Malang, we strive to provide a comfortable and welcoming environment for all our guests, and it is wonderful to know that you found our facilities clean and cozy. Your positive remarks about our staff's helpfulness are particularly gratifying, as we are committed to delivering exceptional service and ensuring our guests have a memorable experience. We are thrilled that our efforts to maintain a clean and cozy atmosphere contributed to your enjoyable stay. Your feedback is immensely valuable to us as it motivates our team to continue providing the highest level of service and hospitality. We look forward to welcoming you back to favehotel Malang in the near future. Should you have any specific requests or need assistance with future bookings, please do not hesitate to contact us. We are here to ensure your next visit is even more enjoyable. Warm regards, Mochammad Rafi favehotel Malang

    Dear Valued Guest Greetings from favehotel Malang Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be convenient and appreciated the helpfulne… Show more

    favehotel Malang
    29 July 2024
  • Ayu

    Reviewed: 27 July 2024 · Stayed in July 2024

    Verified review

    Great location

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  • Amirul

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review

    • Staff super helpful and friendly. I have never experienced such a good service from all the staff. Everyone was very professional and displayed very good service. And I would like to express my gratitude to one of the staffs named Eky Nuria. The way she served us at the restaurant was so good. I like her. Other staff also very nice but I couldn't catch their name. • Room is clean, properly maintained, no bad odour, good view, comfortable. Air-cond functioning well. The bathroom is clean and has water heater. • Service provided. They offered service like food delivery from restaurant, coffee cafe, laundry, wake up call etc. And the price is affordable. The laundry sevice was so helpful for me since I didnt have much time to look for laundry shop outside (I went to Bromo trip). Oh and I like how they pickup and drop off my laundry at my room. The clothes smell soooo nice and were put into plastic bag nicely. • Location-wise is great. Just next to the hotel they have super nice top rated coffee place named AADK. Also just nearby they have ATM, famous food place Mie Gacoan, Dinoyo Mall and others. It's walking distance. No need to order Gojek or Grab. Overall, it was super nice experience staying at this hotel for 5 days 4 night. I'm from Malaysia 🇲🇾 and came to Malang for Bromo / Kawah Ijen / Tumpak Sewu trip. I can say this was perfect choice for our stay.

    • they don't provide iron in the room. But probably they have if ask the receptionist.

    Property response:

    Dear Mr Amirul Greeting from favehotel Malang Thank you very much for taking the time to share your comprehensive and thoughtful review of your recent stay at favehotel Malang. We are thrilled to hear about your positive experience and appreciate your detailed comments. We are delighted to know that our staff left a lasting impression on you with their helpfulness and friendliness. Providing exceptional service is our top priority, and it is heartening to hear that our team, especially Eky Nuria, met your expectations. We will make sure to pass on your kind words to her and the rest of the team. We are proud of their professionalism and dedication to making your stay enjoyable. Your feedback regarding the cleanliness and maintenance of the room is greatly appreciated. We are glad that you found the room comfortable, well-maintained, and equipped with all necessary amenities, including a functioning air conditioner and a clean bathroom with a water heater. We are also pleased that you enjoyed the various services we offer, such as food delivery, coffee café, laundry, and wake-up calls. We strive to provide convenient and affordable services to enhance our guests' experience. It is wonderful to hear that our laundry service was helpful for you during your Bromo trip, and we are glad you appreciated the pick-up and drop-off service as well as the fresh-smelling clothes. Regarding the location, we are happy to know that you found it convenient with many nearby amenities such as AADK coffee place, ATM, Mie Gacoan, and Dinoyo Mall. We understand the importance of a great location and are glad it added to your positive experience. We appreciate your feedback about the iron. We do have a limited number of irons available, and they are provided on a request basis. There may be times when all irons are in use by other guests, but we will do our best to fulfill such requests as quickly as possible. We apologize for any inconvenience this may have caused and will work on improving the availability of this amenity. Thank you once again for choosing favehotel Malang for your 5-day, 4-night stay and for sharing your experience. We are honored to have been a part of your trip to Malang and hope to welcome you back in the future. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Warm regards, Mochammad Rafi favehotel Malang

    Dear Mr Amirul Greeting from favehotel Malang Thank you very much for taking the time to share your comprehensive and thoughtful review of your recent stay at favehotel Malang. We are thrilled to hear about your positive experience and ap… Show more

    favehotel Malang
    13 July 2024
  • Asd

    Reviewed: 19 May 2024 · Stayed in May 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Erning

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review
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  • Yosua

    Reviewed: 12 May 2024 · Stayed in May 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Bintang

    Reviewed: 19 April 2024 · Stayed in April 2024

    Verified review
  • Yosua

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

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  • Yosua

    Reviewed: 6 February 2024 · Stayed in January 2024

    Verified review

    This review has been hidden because it doesn't meet our guidelines.

  • Ratna

    Reviewed: 14 January 2024 · Stayed in December 2023

    Verified review

    Rooms were nice and clean, bed was very comfortable, staff were great.

    Property response:

    Dear Mr Ratna Greeting from favehotel Malang Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you found our rooms nice and clean, the bed very comfortable, and our staff great. At favehotel Malang, providing a comfortable and enjoyable stay for our guests is our top priority. It's fantastic to know that we were able to meet your expectations. Your kind words motivate us to continually deliver excellent service. If there's anything specific you loved or any suggestions you have, please feel free to share them with us. We appreciate your choosing favehotel Malang for your stay, and we look forward to welcoming you back for another wonderful experience in the future. Warm regards, Mochammad Rafi

    Dear Mr Ratna Greeting from favehotel Malang Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you found our rooms nice and clean, the bed very comfortable, and our staff great. … Show more

    favehotel Malang
    25 January 2024
  • Alex

    Reviewed: 3 January 2024 · Stayed in December 2023

    Verified review

    Staff very profesional

    Parking is limited

    Property response:

    Dear Mr Alex Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very professional. Regarding the parking, we apologize for any inconvenience caused by the limited parking space. We understand the importance of convenient parking for our guests, and we have facilities valet parking you can inform to the our staff for using valet parking. Your comments are valuable to us as we continuously strive to enhance our guest experience. If there's anything specific you'd like to share or if there are areas where we can further improve, please feel free to let us know. We appreciate your patronage, and we hope to have the pleasure of welcoming you back to our hotel in the future. Best Regards, Mochammad Rafi

    Dear Mr Alex Greeting from favehotel Malang Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be very professional. Regarding the parking, we apologize for any inconveni… Show more

    favehotel Malang
    5 January 2024
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  • 7.0 Good
    Made

    Reviewed: 27 December 2023 · Stayed in December 2023

    Verified review
  • Budi

    Reviewed: 11 December 2023 · Stayed in December 2023

    Verified review

    Check in time should be 15.00 but the room is ready at about 16.30. Very dissappointing. No compensation for me

    Property response:

    Dear Mr Budi Greeting from favehotel Malang Thank you for your feedback about the experience stay in favehotel Malang and we do apologize for bad experience late check in. We understand the importance of adhering to the designated check-in time, and I deeply regret that your room was not ready until approximately 16:30, well beyond the expected 15:00 check-in time. Let us explain at that time we had problems with the room so we needed further maintenance and were late in preparing the room. Please allow me to assure you that we take this matter seriously, and your feedback is invaluable in highlighting areas for improvement within our operations. We are committed to providing a seamless and efficient check-in process for all our guests, and it is disheartening to hear that we did not meet your expectations in this regard. We would like to express my gratitude for your understanding and patience during this situation. We will thoroughly review our procedures to prevent such delays in the future and ensure that our guests have a more punctual and enjoyable experience. If there is anything specific you would like to discuss further or if there are ways we can make amends, please do not hesitate to let us know. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future for a more seamless and pleasant stay. Once again thank you so much for choose favehotel Malang for your accommodation in Malang city Best Regards, Mochammad Rafi

    Dear Mr Budi Greeting from favehotel Malang Thank you for your feedback about the experience stay in favehotel Malang and we do apologize for bad experience late check in. We understand the importance of adhering to the designated check-i… Show more

    favehotel Malang
    11 December 2023
  • Kadek

    Reviewed: 4 September 2023 · Stayed in August 2023

    Verified review
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