8.3

Reviews of favehotel Langko Mataram - Lombok 3 stars

Jalan Langko No. 21-23, 83125 Mataram, Indonesia

  • Jacques

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Jacques

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Ian

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Centrally located, lovely staff, good breakfast menu

    No beer but that a council issue. The evening menu is limited

    Property response:

    Dear Ian, Thank you very much for your kind feedback. We are delighted to know that you enjoyed our central location, the hospitality of our team, and our breakfast offerings. We truly appreciate your understanding regarding the availability of alcoholic beverages, as it is indeed subject to local regulations. Your comment on the evening menu is also noted, and we will certainly consider ways to improve and expand our options. We look forward to welcoming you back again soon. Best Regards, Haerul Izami Front Office Manager

    Dear Ian, Thank you very much for your kind feedback. We are delighted to know that you enjoyed our central location, the hospitality of our team, and our breakfast offerings. We truly appreciate your understanding regarding the availabilit… Show more

    favehotel Langko Mataram - Lombok
    19 August 2025
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  • 7.0 Good
    Ian

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Friendly staff nice room.

    No bar though staff had some beer delivered. Alarmed mosque next door was noisy at morning prayers.

    Property response:

    Dear Ian, Thank you for sharing your experience with us. We are delighted to hear you enjoyed our friendly service and the comfort of your room. While we don’t have a bar on-site, we are glad our team could assist in arranging some refreshments for you. We do apologize if the early morning call to prayer from the nearby mosque disturbed your rest. Being in the heart of the city, we are surrounded by the local culture, and we understand it may take some getting used to. We appreciate your understanding and hope it didn’t overshadow your overall stay. We look forward to welcoming you again in the future. Warm regards, Haerul Izami Front Office Manager

    Dear Ian, Thank you for sharing your experience with us. We are delighted to hear you enjoyed our friendly service and the comfort of your room. While we don’t have a bar on-site, we are glad our team could assist in arranging some refreshm… Show more

    favehotel Langko Mataram - Lombok
    15 August 2025
  • Gabor

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The price is okay.

    The hotel is absolutely not like on the pictures. It's a run down, old, dirty hotel with absolutely no soundproofing.

    Property response:

    Dear Gabor, Thank you for taking the time to share your feedback. We truly regret to hear that your recent stay did not meet your expectations. We do apologize if the hotel’s condition and soundproofing fell short of what you anticipated from the photos. Your comments are important for us to review our facilities and ensure the accuracy of our presentation. We appreciate your input and will take immediate steps to address the issues you’ve mentioned. Should you wish to discuss your experience further, please feel free to contact us directly so we can better understand and improve. Best Regards, Haerul Izami Front Office Manager

    Dear Gabor, Thank you for taking the time to share your feedback. We truly regret to hear that your recent stay did not meet your expectations. We do apologize if the hotel’s condition and soundproofing fell short of what you anticipated fr… Show more

    favehotel Langko Mataram - Lombok
    15 August 2025
  • Bibi

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Location, breakfast and transportation was good.

    Room too small for double twins beds. Bathroom and furnitures need updating. Place need a fresh coat of nice paint. Spa room needs repainting and use white linen/Towels for treatment with some sort of zen feeling to improve your experience a must.

    Property response:

    Dear Mrs. Bibi, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our location, breakfast, and transportation service. Your kind words mean a lot to us. We also sincerely appreciate your constructive suggestions regarding the room size, bathroom, furniture, and spa facilities. Please rest assured that your comments have been shared with our management team for consideration in our future improvement plans. Creating a more comfortable and refreshing atmosphere is something we continuously strive for, and your insights are very helpful in that effort. We hope to welcome you back again with an even better experience. Warm regards, Haerul Izami Front Office Manager

    Dear Mrs. Bibi, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our location, breakfast, and transportation service. Your kind words mean a lot to us. We also sincerely appr… Show more

    favehotel Langko Mataram - Lombok
    1 August 2025
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  • Robin

    Reviewed: 22 July 2025 · Stayed in June 2025

    Verified review
  • Robin

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location, food and good staff.

    Parking lot need more bigger

    Property response:

    Dear Mr. Robin Prawirayudha, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for your kind review. We’re glad to hear that you appreciated our strategic location, delicious food, and the warm hospitality from our team. We also truly value your feedback regarding the parking area. Please rest assured that we are continuously looking for ways to improve our facilities, and your input helps guide our future enhancements. We hope to welcome you back again soon for another pleasant stay. Warm regards, Haerul Izami Front Office Manager

    Dear Mr. Robin Prawirayudha, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for your kind review. We’re glad to hear that you appreciated our strategic location, delicious food, and the warm hospitality from our team. W… Show more

    favehotel Langko Mataram - Lombok
    23 July 2025
  • Farah

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
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  • Ardiansyah

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • Ardiansyah

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Lea

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
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  • Regina

    Reviewed: 19 June 2025 · Stayed in May 2025

    Verified review

    Staff was helpful, room was clean

    noise heard from room

    Property response:

    Dear Regina, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel suitable for your business trip, and we truly appreciate your kind words about our helpful staff and clean rooms. We sincerely apologize for the noise you experienced during your stay. Your feedback is valuable, and we will review this matter to improve the comfort of our rooms. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Haerul Izami Front Office Manager

    Dear Regina, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our hotel suitable for your business trip, and we truly apprecia… Show more

    favehotel Langko Mataram - Lombok
    19 June 2025
  • Felipe

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The staff were super friendly and kind. They are there for you to make your stay as pleasant as it can be.

    Early loud religious chants in the morning on the size of the street that faces the main street. I had to change room

    Property response:

    Dear Mr. Felipe, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words about our team — it's always our goal to make every guest feel welcomed and well taken care of. We also appreciate your understanding regarding the early morning noise from the surrounding area. Being located near a cultural landmark does come with unique characteristics, and we’re glad we could assist you in moving to a more comfortable room. Your feedback is very valuable, and we hope to have the opportunity to welcome you back for an even more relaxing stay. Warm regards, Haerul Izami Front Office Manager

    Dear Mr. Felipe, Warm greetings from favehotel Langko Mataram – Lombok! Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words about our team — it's always our goal to make every guest f… Show more

    favehotel Langko Mataram - Lombok
    17 June 2025
  • Karim

    Reviewed: 16 June 2025 · Stayed in June 2025

    Verified review

    - Very good hotel located in the center of Mataram (convenience stores & cafes in front, 300m from the magnificent Islamic Center, which is definitely worth a visit) - Very professional and helpful staff - Room very clean and comfortable with a tv, a fridge, a kettle, free tea/coffee, water dispenser in the hallway - Room service available - Great breakfast open from 6:30 to 10 : lots of options of cold & hot dishes, several juices available - There is a spa in the hotel but we did not try it.

    Everything was great ! We will definitely stay at this hotel again next time we are in Mataram.

    Property response:

    Dear Mr. Karim, Warmest greetings from favehotel Langko Mataram – Lombok! Thank you so much for your wonderful and detailed review. We are thrilled to hear that you enjoyed our central location, room facilities, breakfast variety, and the helpful service from our team. It's also great to know that the nearby Islamic Center added value to your stay. Your kind words are a true motivation for our entire team, and we’re very happy to know you plan to return. We can’t wait to welcome you back for another comfortable and memorable stay in Mataram! With sincere appreciation, Haerul Izami Front Office Manager

    Dear Mr. Karim, Warmest greetings from favehotel Langko Mataram – Lombok! Thank you so much for your wonderful and detailed review. We are thrilled to hear that you enjoyed our central location, room facilities, breakfast variety, and the h… Show more

    favehotel Langko Mataram - Lombok
    17 June 2025
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  • Kieran

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    friendly welcoming staff good value had soto Ikan with veg so tasty, top marks to Chef

    Noise from party

    Property response:

    Dear Kieran, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your meal, especially the soto ikan with vegetables. We'll be sure to pass your compliments on to our Chef, they will be delighted! We also truly appreciate your feedback regarding the noise from the party. We apologize for any disturbance and will take your comments into consideration to better manage future events and ensure a more comfortable environment for all our guests. We hope to welcome you back soon for another great experience. Warm regards, Haerul Izami Front Office Manager

    Dear Kieran, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your meal, especially the soto ikan with vegetables. We'll be sure to pass your compliments on to our Chef, they will be delighted! We also… Show more

    favehotel Langko Mataram - Lombok
    10 June 2025
  • Pierre

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
  • Nikolaus

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review
    Property response:

    Dear Mr. Nikolaus, Thank you for your score and feedback during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep healthy for you and your family. Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

    Dear Mr. Nikolaus, Thank you for your score and feedback during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep… Show more

    favehotel Langko Mataram - Lombok
    21 May 2025
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  • Ellen

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Ellen

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Nikolaus

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review
    Property response:

    Dear Mr. Nikolaus, Thank you for your score and feedback during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep healthy for you and your family. Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

    Dear Mr. Nikolaus, Thank you for your score and feedback during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and kee… Show more

    favehotel Langko Mataram - Lombok
    2 May 2025
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  • Ronnie

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    Great little hotel sister hotel to Aston very we'll located and modern.

    The fact that we sat down to order dinner and asked for a Bintang only to learn they don't serve alcohol like their main hotel which was disappointing.

    Property response:

    Dear Mr. Ronnie, Thank you for your review! We're glad to hear you enjoyed the location and the modern amenities of the hotel. We apologize for the inconvenience regarding the lack of alcohol service. We understand that it can be disappointing, and we truly appreciate your feedback. We’ll be sure to pass it along to the team as we continually strive to improve our guests' experiences. We hope to have the pleasure of welcoming you back in the future! Best Regards, Haerul Izami Front Office Manager

    Dear Mr. Ronnie, Thank you for your review! We're glad to hear you enjoyed the location and the modern amenities of the hotel. We apologize for the inconvenience regarding the lack of alcohol service. We understand that it can be disapp… Show more

    favehotel Langko Mataram - Lombok
    7 April 2025
  • Lauren

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review

    Perfect for families!

    Property response:

    Dear Ms. Lauren, Thank you for your Excellent score and feedback, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our services in order to meet all the expectations of our guests. Stay safe and keep healthy for you and your family. Thank you and looking forward to welcoming you back at favehotel Langko Mataram. Best Regards, Haerul Izami ( Mr. ) Front Office Manager

    Dear Ms. Lauren, Thank you for your Excellent score and feedback, glad to know you happy with our quality of service and product during stay at favehotel Langko Mataram. Of course that we will continue to improve the quality of our service… Show more

    favehotel Langko Mataram - Lombok
    4 April 2025
  • Yunita

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • See the hotel
  • Mohamad

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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