Reviews of favehotel Kuta Kartika Plaza 3 stars
Jl. Kartika Plaza No. 45X N, 80361 Kuta, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff were friendly and the location was great. The pool on the top level had lovely views. The room was satisfactory and beds were comfortable, but there was only 1 pillow per bed (2 singles).
The room has a strange smell as we walked in. We could have stayed but it was below my level of expectations so we moved after 1 night, instead of 3. You could hear the toilets above flushing and people doing their ablutions at all hours of the night - and we only checked in from our flight at 1.30am!!
Dear Cally, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our friendly team, convenient location, and the rooftop pool. We sincerely regret to hear that certain aspects of your stay, such as the room condition, noise, and comfort, did not meet your expectations. Please accept our deepest apologies for the inconvenience caused. Your valuable feedback will be shared with our team as we continuously strive to improve our facilities and services. We truly hope to have another chance to welcome you back in the future and provide you with a much more pleasant experience. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Cally, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed our friendly team, convenient location, and the rooftop pool. We sincerely regret to hear that certain aspects of your stay, such… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewClose to everything
NA
Dear Umesh, Thank you for your review. We're glad you enjoyed our convenient location. We hope to welcome you back again soon for another pleasant stay. Warm regards, Agus Juliantara Putra Asst FO Manager
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff were extremely friendly and has great restaurant there as well.
Slight mold in shower.
Dear Kairangi, Thank you for sharing your experience with us. We're delighted to know that you enjoyed our friendly staff and appreciated the restaurant. However, we sincerely apologize for the slight mold issue in the shower. Your feedback is very important, and we will address this immediately with our housekeeping team to ensure it’s properly resolved. We hope to have the opportunity to welcome you back with an even better experience. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Kairangi, Thank you for sharing your experience with us. We're delighted to know that you enjoyed our friendly staff and appreciated the restaurant. However, we sincerely apologize for the slight mold issue in the shower. Your fe… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewThe sheets were maintained daily and the room also cleaned daily by the staff. The location is near the beach and other places of interest.
The building is already old and shows signs of obsolescence. It is not properly maintained. The paints are smudgy already, the carpets discolored and worn out, and the lobby looks dim. The breakfast was terrible. There were only a handful of choices. They only put the minimal food in the tray. For example, they would put around 7 pieces of fried chicken, 15 slices of potato, 3 croissants, etc in a serving dish. Though they replenish them when consumed. However, it is not very appetizing to see slices of potatoes scattered on a serving dish (like 2 inches apart), or taking one croissant from a group of 3 pieces.
Dear H Salamida, Thank you for your feedback. We're happy to hear you enjoyed the room cleanliness and our location. We sincerely apologize for the building’s condition and your breakfast experience. Your comments about the limited food and outdated facilities are noted, and we are working to improve both. We appreciate your input and hope to welcome you again with a better experience. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear H Salamida, Thank you for your feedback. We're happy to hear you enjoyed the room cleanliness and our location. We sincerely apologize for the building’s condition and your breakfast experience. Your comments about the limited fo… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery good hotel and great friendly staff
The towels are dirty and have some stains. They are old and need to be replaced. There are no facial tissues.
Dear Ali, Thank you for your kind words regarding our hotel and team — we’re truly glad to know you had a pleasant experience with our staff. We sincerely apologize for the inconvenience caused by the towels and the absence of facial tissues. Your feedback is very important, and we have taken note of your comments. We will ensure immediate action is taken to improve the quality of our linen and amenities. We appreciate your input and look forward to welcoming you back with a better and more comfortable stay in the future. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Ali, Thank you for your kind words regarding our hotel and team — we’re truly glad to know you had a pleasant experience with our staff. We sincerely apologize for the inconvenience caused by the towels and the absence of facial tiss… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation is good
The towels need to be changed, they are old.
Dear Ali, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our convenient location. We also truly appreciate your comment regarding the towels. Please accept our sincere apologies — we acknowledge this and will work on replacing older linens to ensure better comfort for our guests. Your input is important to us as we continue to improve our service and facilities. We hope to welcome you back soon for an even better experience. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Ali, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our convenient location. We also truly appreciate your comment regarding the towels. Please accept our sincere apologies — we acknowledge this and will … Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewLocation
Not clean Bad smell
Dear Ali, Thank you for your feedback. We are pleased to know that you appreciated our strategic location. However, we sincerely apologize for the cleanliness and odor issues you experienced during your stay. Please be assured that we take your comments seriously and will immediately follow up with our housekeeping team to ensure this does not happen again. Your comfort is our priority, and we truly hope to have another chance to provide you with a better experience in the future. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Ali, Thank you for your feedback. We are pleased to know that you appreciated our strategic location. However, we sincerely apologize for the cleanliness and odor issues you experienced during your stay. Please be assured that we tak… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewSo Close to the Discovery Mall and Airport. Was flyng to Java the next day so wante something close to the airport. Close to Resaurants, the beach and everything in Kuta.
Nothing
Dear A.Paps, Thank you for sharing your experience. We’re glad to hear that our strategic location near Discovery Mall, the airport, restaurants, and the beach made your short stay in Kuta convenient and enjoyable. We hope to welcome you back again whenever your travels bring you to Bali. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear A.Paps, Thank you for sharing your experience. We’re glad to hear that our strategic location near Discovery Mall, the airport, restaurants, and the beach made your short stay in Kuta convenient and enjoyable. We hope to welcome you b… Show more
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewLocation to Waterbom park . Excellent price for a room as we didn’t need to stay the night we just wanted somewhere to leave our luggage and have a hot shower before flying back home
Dear Colleen, Thank you so much for your kind review. We're glad you found our location near Waterbom Park convenient and appreciated the excellent value of our room — perfect for a short stay to freshen up and store your luggage before your flight. We hope to welcome you again in the future, maybe for a longer stay next time. Warm regards, Agus Juliantara Putra Asst FO Manager
Dear Colleen, Thank you so much for your kind review. We're glad you found our location near Waterbom Park convenient and appreciated the excellent value of our room — perfect for a short stay to freshen up and store your luggage befor… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe Fave brand is not new to me but staying at Katika Plaza was, and I was delighted to stay here, It's located near the airport and probably the best Fave Hotel I have stayed in thus far. The rooms are clean, a good size with a comfortable bed and soft sheets and good quality pillows. Aircon was icy cold too. Staff are well trained and friendly and well presented - Meals at the hotel are also well priced and their Signature Dish is well worth a try!
Dear Rodney, Thank you for sharing your delightful experience at favehotel Kuta Kartika Plaza. We're pleased to hear that our convenient location near Ngurah Rai International Airport, clean and comfortable rooms, and friendly, well-trained staff met your expectations. It's also wonderful that you enjoyed our well-priced meals and had the opportunity to try our signature dish. We look forward to welcoming you back on your next visit to Bali. Best regards, Agus Juliantara Putra Asst FO Manager
Dear Rodney, Thank you for sharing your delightful experience at favehotel Kuta Kartika Plaza. We're pleased to hear that our convenient location near Ngurah Rai International Airport, clean and comfortable rooms, and friendly, well-tra… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewPlace is fine if it’s just a place to shower and rest your head before travelling on. You won’t sleep though because very noisy till 3am. Very basic accom with not much around.
Very very noisy till 3am made it hard to sleep. Sheets did not smell fresh
Dear Meghan, Thank you for sharing your feedback. We’re sorry to hear that your stay was not as restful as you had hoped. We sincerely apologize for the noise disturbances and for the condition of the sheets not meeting your expectations. Your comments have been shared with our team to ensure improvements are made for a better guest experience. We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Best regards, Agus Juliantara Putra Asst FO Manager
Dear Meghan, Thank you for sharing your feedback. We’re sorry to hear that your stay was not as restful as you had hoped. We sincerely apologize for the noise disturbances and for the condition of the sheets not meeting your expectations. Y… Show more
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewOnly had the breakfast once as it was a bit warm and we couldn't find where the bacon, hash browns etc were
I didn't like that when you were in your room you could hear all the noises in the corridor. A big too noisy when you are sleeping.
Dear Michelle, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We’re sorry to hear that the breakfast setup wasn’t clear and that noise from the corridor disrupted your rest. We’ll work on improving our breakfast presentation to make it easier for guests to find what they’re looking for, and we’ll also review ways to minimize noise for a more peaceful stay. Your comments are very valuable to us, and we hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, Agus Juliantara Putra Asst FO Manager
Dear Michelle, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We’re sorry to hear that the breakfast setup wasn’t clear and that noise from the corridor disrupted your rest. We’ll work on im… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewenvironment, view and friendly staff
noise from upstairs
Dear Xuefeng, Thank you for your feedback. We’re glad to hear you enjoyed the environment, views, and the friendliness of our staff. We apologize for the noise from upstairs and will take steps to address this for a more comfortable stay in the future. We hope to welcome you back again soon. Best regards, Agus Juliantara Putra Asst FO Manager
Dear Xuefeng, Thank you for your feedback. We’re glad to hear you enjoyed the environment, views, and the friendliness of our staff. We apologize for the noise from upstairs and will take steps to address this for a more comfortable stay in… Show more
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewwe Loved the upstairs pool areas with the views
the breakfast, the bedding hard as rocks not enough pillows for bed.
Dear Jade, Thank you for sharing your feedback. We’re delighted to hear you enjoyed the upstairs pool area and the views, as well as the breakfast. We’re sorry to learn that the bedding and pillow arrangements did not meet your expectations. Your comments are valuable to us, and we’ll look into how we can improve the comfort of our beds and provide additional pillows for future stays. We hope to have the chance to welcome you back and provide a more comfortable experience next time. Best regards, Agus Juliantara Putra Asst FO Manager
Dear Jade, Thank you for sharing your feedback. We’re delighted to hear you enjoyed the upstairs pool area and the views, as well as the breakfast. We’re sorry to learn that the bedding and pillow arrangements did not meet your expectations… Show more