Reviews of DoubleTree by Hilton Jakarta Bintaro Jaya 5 stars
Jl. Boulevard Bintaro Jaya Blok O-2, 15227 Serpong, Indonesia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewClean, staffs were very helpful and welcoming, great location next to shopping centre.
Nothing.
Dear Nelcy, Thank you for your kind words! We’re delighted you enjoyed our clean rooms, the warm service from our team, and our unbeatable location directly connected to Bintaro Jaya Xchange Mall — perfect for shopping, dining, and visiting local attractions like BXSea and BX Rink. We look forward to welcoming you back soon, perhaps to enjoy our F&B promotions on your next stay. And of course, another warm DoubleTree chocolate chip cookie awaits! Warm regards, DoubleTree by Hilton Jakarta Bintaro Jaya
Dear Nelcy, Thank you for your kind words! We’re delighted you enjoyed our clean rooms, the warm service from our team, and our unbeatable location directly connected to Bintaro Jaya Xchange Mall — perfect for shopping, dining, and visiting… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNice room & good breakfast.
Dear Dharmayulia, Thank you for your kind feedback! We’re glad you enjoyed our comfortable, thoughtfully designed rooms and our hearty breakfast selection at OPEN} Restaurant. We hope to welcome you back soon to experience more — from our relaxing infinity outdoor pool and our direct access to Bintaro Jaya Xchange Mall. Warm regards, DoubleTree by Hilton Jakarta Bintaro Jaya
Dear Dharmayulia, Thank you for your kind feedback! We’re glad you enjoyed our comfortable, thoughtfully designed rooms and our hearty breakfast selection at OPEN} Restaurant. We hope to welcome you back soon to experience more — from our r… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewthere is no bidet in the toilet
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewI like the room was clean and fresh. I had four towels in the toilet just like my expectation. The location is also very good since it is connected with mall.
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Dear Valued Guest, Thank you for your kind words. We’re delighted you enjoyed our clean and fresh rooms, thoughtful amenities, and convenient location directly connected to Bintaro Jaya Xchange Mall — perfect for shopping, dining, and nearby attractions like BXSea and BX Rink. We look forward to welcoming you back to DoubleTree by Hilton Jakarta Bintaro Jaya, where a warm chocolate chip cookie always awaits. Warm regards, DoubleTree by Hilton Jakarta Bintaro Jaya
Dear Valued Guest, Thank you for your kind words. We’re delighted you enjoyed our clean and fresh rooms, thoughtful amenities, and convenient location directly connected to Bintaro Jaya Xchange Mall — perfect for shopping, dining, and nearb… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
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Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe hotel is connected to BX Mall. It is very convenient to go next door for food and shopping. The bed is very comfortable. The breakfast spread is good with many choices of local and international food. The staff is courteous. I brought my mum, who uses a wheel chair to move about. The staff always stopped by and asked if she needed any help. It meant a lot to her.
Nothing.
Dear Mrs. Nordin, Thank you for your heartwarming feedback. We’re delighted you enjoyed the comfort of our rooms, the convenience of being directly connected to Bintaro Jaya Xchange Mall, and the variety of local and international dishes at OPEN} Restaurant. It’s truly rewarding to hear that our team’s attentiveness made a positive difference for your mother — caring for our guests with warmth and respect is at the heart of what we do at DoubleTree by Hilton Jakarta Bintaro Jaya. We look forward to welcoming you both back soon, with our signature warm chocolate chip cookie waiting. Warm regards, DoubleTree by Hilton Jakarta Bintaro Jaya
Dear Mrs. Nordin, Thank you for your heartwarming feedback. We’re delighted you enjoyed the comfort of our rooms, the convenience of being directly connected to Bintaro Jaya Xchange Mall, and the variety of local and international dishes at… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified review