Breakfast, no table service, broken sun lounges. Staff on their phones all the time.

Location, large rooms, beautiful gardens

Stayed in September 2025

The room looked out into an industrial dump building site and was noisy at times . I got Noro virus while u was there . I can’t say for sure it was the hotel but I mainly ate there .

The location and the beach

Stayed in September 2025

The breakfast was disappointing- very few choices. We ordered omelets the first morning and they never arrived, even after we checked 30 mins later that they were coming. staff were friendly enough but we had to find them to order anything. At times there was rubbish, dirty glasses & plates around the pool area and staff were chatting at the bar area - just a few little changes could really make this an amazing experience!

Lovely newish accommodation. Rooms were a good size, with a comfy bed. The pool area was very relaxing. Sunset on the lounges overlooking the beach was beautiful! Tucked away near the end of the main beach gave some privacy for guests.

Stayed in August 2025

Poor hot water in shower

Stayed in August 2025

The smell of the humidity in the room The carpet was dirty

Location

Stayed in July 2025

Pool was nice

On the beach

Stayed in August 2025

Rooms and resort was very run down. Breakfast was average. Overpriced for its standard

Location was great

Stayed in August 2025

The breakfast buffet was limited and we pretty much only ate papaya every morning. (But we are vegan and we found no other options for us except fruit). Not many staff on early in the morning around breakfast time and I’m guessing the food was cooked a while before it opened as the kitchen seemed to have closed when bfast opened. The doors to our balcony didn’t shut all the way and thankfully there were curtains to help keep any mozzies out. The restaurant across the road played loud music every night until 10pm, but I had earplugs as I’m a light sleeper. The water pressure of the shower was almost non existent

We loved that the hotel was on the beach, the pool area was relaxing. The room was large and good air con, comfortable beds.

Stayed in August 2025

Service is poor, not helpful. They forgot about our pick up from the port, and on the way out wanted to drop us 2h before because they didn’t see my text. Also breakfast was 7-10, we arrived at 9 and there was nothing left and they didn’t offer to do more

Rooms are new, very clean and nice. Price quality is very good and pool and gym are ad good as it gets in this island

Stayed in August 2025

I got a very good deal on booking.com, if I would have paid the real price I think I may have been a little disappointed. The beach club was extremely expensive which didn’t entice us to eat from there for any of our meals. The buffet breakfast was often out of the food that my children wanted to eat, however the staff tried to be as accommodating as possible. It was a little run down in certain areas like the pool area and pool bathroom.

The beach front location was amazing and it allowed my kids to swim in the pool and at the beach with ease. My daughters loved watching the sunset while collecting amazing shells along the beach and then racing back to the pool. The buffet breakfast was a good addition to the price and probably would bring me back. The rooms were comfortable, but the views were a lot to be desired.

Stayed in August 2025

Only Indonesian channels on TV & no streaming Slow internet Max 6mb Breakfasts were terrible. We tried 3 seperate times of the day. Even at 7am when the buffet opened & all of the hot food was cold & it was very slow to be replenished. No Towels or glasses in room on check in until we asked. No toiletries were restocked at housekeeping daily. We paid well over what should of for 3 nights leaving us feeling very underwhelmed. This place could be so much & the staff are just ticking boxes it seems and not proactive at all. Staff were pleasant enough & reactive (not proactive) but defined more training in customer service & customer experience.

Our Lagoon Suite, Poolside room was beautiful & very spacious. Overall, the room was probably the only thing we were happy with.

Stayed in August 2025

Everything was good

The location was fantastic and the pool area great with plenty of options for sitting from chairs to deck chair and Cabanas.

Stayed in August 2025

Unfortunately, the room had a very strong and unpleasant smell, like chlorine or some kind of chemical. The cleanliness was below expectations – the bed sheets had visible stains, there was mold in the shower, and parts of the wall were chipped or broken. In the evenings, we could hear loud noises from the ceiling, as if rats were running above us. The sound insulation was very poor, which made it hard to relax.

I really liked the location – it was very convenient and close to everything we needed. The hotel arranged free transportation for us both to and from the hotel, which was a great touch. They also organized a tour for us directly through the hotel, which made planning much easier. Every day, we received complimentary bottles of water, which we really appreciated. The staff were extremely kind, polite, and always ready to help.

Stayed in August 2025

The buffet breakfast was minimal and although available until 10.30am, the staff seemed to need much encouragement to refill food trays after 9.15am The staff did their jobs, but prodessional service didn't seem to be their priority.

First time here... unsure if we'd return... that being said, the basic room was very clean and very spacious. The pool area and beach front access was the highlight for us. Also great restaurants all within walking distance.

Stayed in July 2025

Cost and breakfast

Location was beautiful 2 bed villa was clean and comfortable. Staff amazing

Stayed in July 2025

Booked about 4 months in advance but got 2 single beds.

Hotel is right on the beach Opposite a really nice shop and restaurant. Very nice pool

Stayed in July 2025

Breakfast, noise, early(9am) house keeping and some parts of cleaning( not renewing glasses and forgotten towels)

Location and the stuff

Stayed in July 2025

rooms very outdated and old. Shower tiles were covered with black mould. The hotel could do with a good paint and repair. Breakfast also need improvement - pastries were stale. Pool towels were never available.

Pool area

Stayed in July 2025

Our room was spacious and had a nice view of the lagoon pool. The staff were very friendly and helpful for any needs or questions we had.

Stayed in June 2025

The wifi was the worst I’ve ever seen in my life, it kept disconnecting from internet regularly, the staff also acknowledged the problem but said there is nothing they could do about it. I hope the management invests some money and improves it. The breakfast was pretty good and it changed a bit every day but stayed the same in the types of food (e.g. chicken curry instead of fish, or steamed rice instead of fried rice), okay overall for free but it wasn’t something to write home about.

Stayed 3 night in a Lagoon suite, loved the size and comfort of the room and the bed, having pool at our doorstop was amazing. The staff were very helpful. The “beach club” was very chill but it had a good sunset view. They picked us up and dropped us off for free from Jangut Batu ferry beach which was very nice and saved us some money. The location was quite nice, lots of bars and restaurants around. The mini bar came with complimentary soft drinks and chocolate.

Stayed in June 2025

Music in pool area sometimes a bit repetitive..same songs over and over. Otherwise an excellent resort all round ..

Lovely location and access to the beach. We stayed in two bedroom suite with pool and Lagoon pool rooms during our stay both were comfortable ..

Stayed in June 2025

Breakfast was awful. Rolls stale, very limited fruit, bad coffee, dismal selection of food that looked reheated from day before. We didn’t eat there because we assumed that the dinner would be similar quality. The only redeeming breakfast item was freshly made eggs.

Great location, comfortable bed, massive shower

Stayed in June 2025

Barista coffee was not included with breakfast. The breakfast was satisfactory but could be improved on.

We upgraded upon arrival to a villa, the bed was comfortable and the room was great! Staff were friendly and the beachfront location was superb. We were able to walk to many restaurants nearby. We loved staying in non smoking room and found very few smokers in the public areas!

Stayed in June 2025

Breakfast was good for me. My wife is coeliac and had limited choices but was ok

Stayed in June 2025