The bedroom design is excellent but actually the cleanliness of the rooms are rather poor. The corners of the floors of the shower and toilet are not thoroughly cleaned. Accumulated dust and stain. Perhaps due to energy saving measures, the hot water for the shower is less thank 37C body temperature. It has to be warmer to a minimum 45-50C. The technician came in to help, polite and apologetic but couldn't help much. Parking inside the hotel's undeground garage is challenging.

Courteous, responsive and helpful staff Good breakfast Excellent location for access to foods

Stayed in February 2025

Staff could speak little english

Nice room, clean

Stayed in September 2024

The reams can be a bit noisy. So you can hear people talking in the halfway. And if there is a loud motorcycle outside you can hear this. To me not really a issue though. I sleap quite deep. And could easily manage without needing earplugs.

The staff was so kind, room was clean, and even though I stayed 3 weeks. There where enough brackfast options for me. Food in the hotel was overall good and the rooftop is a nice place to stay in the evening an enjoy the view.

Stayed in August 2024

We had actually nothing to celebrate complain about.

De Paviljoen is already for several year our favourite hotel to stay when we are in Bandung to meet with friends. The place is reasonably priced, providing decent accommodation in a convenient neighbourhood (with plenty of restaurants). The hotel staff is very friendly and supportive. Special compliments go to Dadi who runs the hotel rooftop bar Vesper l, together with colleagues. Very professional and with a natural touch of welcoming hospitality. I enjoyed every moment there with a drink and a friendly conversation. Will certainly be booking that place the next time we come to Bandung

Stayed in June 2024

the towel is dirty i have to ask for replacement, the place is lack of maintenance.

location excelent, good breakfast, i get perfect mountain view from my room.

Stayed in January 2024

the driver's room wasn't very good and convenient.

Great location, clean room, and quiet.

Stayed in February 2024

I do believe additional face towel would be great addition to the amenities pack. And the quality of the bath towel could be refreshed", the bath towel is kind of old. The Hair Dryer, for 4 stars hotel, the hair dryer is too small, it ends up wasting more of electrical power to dry the hair; bigger hair dryer means drying hair faster, and shorter use of electrical power, and off course cost efficient. Breakfast charging could be improved, for 150 per pax it's a bit above the average price. I would suggest routine training of hotel reception staff, to ensure they are familiar with Hotel Facilities, Services and all events that happened within the facility; hospitality is also means anticipating the guest needs, to have this done, Reception team must know what hotel could offer to fullfill the guest needs. Anticipate do not improvise. Thanks

I like the prominent location in city central, close to every place that I would like to explore. I like the cleanliness for the room, toilet, beds and our room in general, loved it clean and smell nice. The room is spacious, amenities that consistently supplied. Your stateroom crew is attentive, the technical team is responsive in attending our toilet issue on the first day, Room service, although the menu is simple, but the food is tasty, it's great value for the money. Your oxtail soup is a great, love the oxtail meat it so thick. The meat filling tofu was great, the food temperature was hot, room service staff was helpful and attentive. Overall, it was a pleasant stay

Stayed in February 2024

They have one of those separate shower room and toilet type of layout which I actually like but then the toilet section has no full door so it’s kind of awkward to do your business with little privacy. The bathroom drain clogged from dirty drain. We had to call housekeeping to fix it which they did. I mean this kind of issue not suppose to happen in 4 stars hotel … On the first morning of our stay we had a surprise guest - a big ass dead cockroach in upside down position. Gross! I guess housekeeping gotta step up more to do their job!

It’s quite a nice hotel in the middle of everything. The room is spacious and quite aesthetic. Good water pressure! For me that’s always a plus.

Stayed in January 2024

Location and variation of breakfast meals. Also the foods prices are cheap

Stayed in January 2024

All doors including toilet cannot be locked..

Comfortable for family

Stayed in November 2023

The rate is not competitive

The location

Stayed in November 2023

nothing

location is very strategic

Stayed in October 2023

LOCATION

Stayed in November 2023

Room was tacky, outdated design, uncomfortable bed, very small, no view. Over priced compared to other hotels in the area.

Breakfast was good and varied. Ac and internet were good.

Stayed in September 2023

Nothing

Good

Stayed in September 2023

nothing

breakfast and location are perfect

Stayed in August 2023

The fruit juice in breakfast was too sweet. For the gym, I was unfortunate to stay when the treadmills are broken. The drinking water tasted not good because the gallon was exposed to sunlight in the morning. So, it would be great if the drinking water is put behind a shade to keep the good quality of water.

The room was clean and had a very good comfort. Many places to sit 😅 But my room was quite close to the main street so it was a little bit noisy. The breakfast was great and has a variety of local Indonesian and Western cuisines. For the pool and gym, they are OK. The pool is enough for relaxing. The staff are exceptionally polite. Really love that 👍

Stayed in August 2023

There was bad smell coming from the shower room. We didn't ask for cleaning because we arrived at 7pm already. But given it was an executive room we expected it to be really spotless given the price. There were only 2 bottles of water and when I called at around 9pm to ask for an additional bottle, nobody answered my phone. A hotel is supposed to give a 24 hours service, I believe. I don't mind paying for it, just please attend to a guest's phone call. The breakfast was already not complete when we came down at 9am. Tables were also not cleaned up quickly enough. And you can do better with the coffee, I'm sure 😉 Also the amount of yogurt in the glass, you can add more I think 😉

I chose the hotel because of the location. I also chose Executive Club room because I travelled with my Mom and sister and we didn't want separate rooms. The room was nice and clean. The bathroom was spacious. Lots of space also in the dress cabinet so we could store our stuff. The staff were all very friendly and helpful. My Mom needed a wheelchair and it was lended to us during our stay in the hotel. Appreciated that very much. The sofa was surprisingly comfortable to sleep on!

Stayed in July 2023

the room is quite dark.

location

Stayed in June 2023

n/a

We booked extra bed well in advance, but unfortunately it was not available when we arrived. The staff was kind enough to upgraded our room to executive with two rooms.

Stayed in May 2023

Hot shower not hot enough

Location, room, facilities

Stayed in April 2023

Part of the power supply beside beds and TV - suite room (on the 2nd floor), is disconnected. And after inspection, the staff found the problem. It is a little distraction, but overall is fine.

Breakfast is good quality

Stayed in October 2022

Nothing

Awesome

Stayed in April 2025

No hot water no ashtray. Overpriced restaurant unhelpfuls staff. P

Nothing's

Stayed in May 2025